Hotel Review of the Pacific Inn Hotel White Rock
28 November 2011
We booked one night here so we could be close to an event. The hotel is not as
it is represented on the website. Our first clue was when we parked in the
covered parking lot under the hotel. It had old discarded tvs, furniture and
broken concrete & garbage. Not a very good first impression. The reception staff
were friendly and efficient. The first room they gave us was dark, noisy and had
a funky smell. We asked to be moved and they gave was a room away from the
highway, but it still was up to the standard we would expect for the price. The
whole place needs a serious upgrade & cleaning. Everything is shabby and worn.
We decided to find somewhere else to stay.
Hotel Review of the Pacific Inn Hotel White Rock
July 13, 2011
We stayed here for a family function. The hotel was clearly dated but we weren't
planning to spend a lot of time there.
On the positive side, the room was clean, the pool was nice and both the
cleaning staff and the front desk staff were exceptionally friendly and helpful.
On the not so positive side, the air conditioner in one of our rooms didn't
work. We called to have it fixed only to be told that it was working fine and
just had to run a bit longer. When we explained it had been running a while we
were assured it just needed to run a bit longer. We returned to the room several
hours later to find the temperature hadn't changed at all. We called down to the
front desk to ask about it again and were shocked to hear the maintenance folks
had told them it was working fine. The front desk brought up a fan but it didn't
help much. The next day, the very rude maintenance man was back and finally
reluctantly acknowledged that perhaps it wasn't working correctly but said he
couldn't do anything and we could have another fan. He said they were "working
on it" but it never did work correctly in the time we were there. We were
offered a different room but it was a less desirable room type.
Avoid rooms overlooking the pool. People were VERY loud (and we were on the 3rd
floor) in the mornings and woke up us most days.
We also had terrible service at the restaurant. We went for breakfast one day
and waited 15 minutes for someone to take our order and after another 30 minutes
we finally had to leave even though our food had still not arrived.
Finally, the fan in the bathroom sounded like a jet engine trying to take off.
Another member of our family thought there was an issue with their room until
they heard the fan in both our rooms made the same sound. We ended up trying to
not turn on the lights in the bathroom (the fan came on automatically with the
light) just to avoid the noise.
Hotel Review of the Pacific Inn Hotel White Rock
July 5, 2011
Stayed here for three days and had a great time. We chose this hotel because it
was pet friendly and was a good value. Room was huge and very clean. We found
that the only time we heard any noise was when our neighbours closed their door.
The decor could use an update (the hotel is a pink/salmon colour.) Staff was
friendly and helpful. Will stay here again.
Hotel Review of the Pacific Inn Hotel White Rock
July 2, 2011
This is a restaurant only review, I did NOT stay here. The food was served
promptly and portions were average, however taste and quality wise I would say
"whatever".
Nothing about my dinner stood out or made me take notice and I probably would
not eat here again. NO opinion on staying here however the big inside pool looks
nice. |
