Jan 25, 2010
We have just returned from the Westin Whistler, and have to thoroughly
recommend it to others.
We travelled from the UK with Ski Independence, and stayed in a one
bedroom suite in the East Tower (I think!) overlooking the Gondola to
Whistler and the lower run into town, in room 501. I would ideally have
later picked a higher up room for an even better view, but on check-in
we felt extremely looked after by the man there, who did his best to
find us a lovely mountain view room with a King sized bed.
The room was more than spacious for two, with the sofa bed in use to
take 4 it may have been a little more fuller feeling, but I could have
managed more than happily with our two little ones had I been travelling
with them. There was a table for 4, crocks, etc and full facilities for
4 and plenty of storage for 4 skier/boarders in my opinion, but I don't
take masses of gear and clothes either. As long as you don't 'take the
kitchen sink' there's plenty of room for 4, and masses for 2 anyway!
And the bed.....I want one!!!!! So comfy like sleeping on a cloud, and
pillows to match. Fantastic! Changed to your preference according to
their usual environmental policy. Couldn't fault it. Can I buy one in
the UK??!!
The kitchen is great, Starbucks coffee and takeout cups too save a
dollar or two, and even the dishwasher is emptied for you (!), fab!! My
only gripe was that the service staff for the room were at times a
little variable. On most days my robe was wet from the pool so it went
in to change, and it wasn't replaced (there are no heated rails in the
bathrooms so they don't dry - I would have been more than happy to
re-use if this was the case), and I was left traipsing the corridors
looking for the staff. This happened at least half the time. Cleanliness
was mostly great, but some dusty areas were regularly missed. But this
is just me being picky, and we were more than happy otherwise.
One other area of house-keeping which let them down was round the pool,
where occassionally other untidy guests left rubbish, and it wasn't
cleared sadly.
The pool however was perfectly warm, lovely to swim outside, with piping
hot whirlpools in and out, with a deliciously cold dash from one to the
other!! Lovely mountain views (not the ski hills) too. On return back
through the pool to cool off, again was a lovely cold warmth that didn't
leave me dithering. Perfect temps all round, and the pools themselves
were fantastically clean.
We were never caught by the $$ for ski valeting, which you have to use
anyway. We were never told about it, and never charged, so as far as I
was concerned it never existed...unlike other reviewers, which was odd?
WiFi sadly was extortionate as other reviewers had said, and you can get
it for free (well a coffee anyway!) at many places in town, try the Lift
Coffee Co (right outside the hotel), Starbucks and Blenz Coffee Co.
Wouldn't dream of paying the prices they charge at the hotel (they are
not alone apparently), especially as aren't local calls - and therefore
the internet call - free in Canada anyway? The cost of the rooms, this
should be thrown in in this day and age imho...gripe over!!
Location is fab, a very short walk to Whistler Gondola, where the
skiiing and boarding was great, if a little poor snow into the village
below Olympic station level and the equivalent on Blackcomb. However
snow above this was world class, and we had many good days over our 9
days on the hill, including two or three powder days, one with 15" or
more :D
We didn't eat in the restaurants (apart from the Sushi place within the
hotel shopping run, which was wonderful - Spider Rolls to die for!), or
use the Spa, so can't say anything on these, but they did seem pricey,
but I would imagine worth it, and the deals on a few Spa things were
mighty tempting!!
Other than this we would 110% recommend Sushi Village - Sushi
perfection, again Spider Rolls, and Mango Caterpillar Rolls were
amazing! Sit at the Bar and watch - you get to see other stuff to try
beyond your usual faves, and the Sushi chefs are incredible! Go go go!!!
(Yum I miss it can you tell!?)
On the whole, the Westin exceeded our expectations, I would thoroughly
recommend it to anyone. Apart from maybe the traveller who has nothing
better to do than stay at great places and then score them very low on
here for very small problems. Nowhere is 100% all the time, I am
representing my very tiny little niggles for all to see, but also
championing a very worthy 5 star rated, 5 star ranking hotel and thank
all the lovely staff for a fabulous stay. We will be back.....one day!
Thank you, thank you, thank you!!
Hotel Review of the Westin
Hotel Whistler
Jan 25, 2010
I have been to Whistler many times now and been in all hotels. The
Westin is undoubtedly the best hotel in the Village, and although very
expensive - it is unrivaled!
The Spa/ Gym facilities are fantastic as is the Firerock lounge for food
and drinks.
The rooms have Kitchen & Laundry ammenities, which can cut the cost of
your stay!
The Westin is also very relaxed in comparison to the other up-market
hotels in the village. The Fairmont Chateau for example does not have
such a good location and is very dated and uncomfortable
Hotel Review of the Westin
Hotel Whistler
Jan 18, 2010
We stayed here in January with our 3 boys aged 11, 9 & 7. Firstly
Whistler is a great place to ski with a great village. The Westin was in
a great location right next to the Gondola and with a great Ski Valet
service at the bottom of the hill.
The service from staff was quiet good.
We stayed in a 2 bedroom dulux which had two bedrooms, kitchenette and
living room. In short the rooms were some of the smallest that we have
ever stayed in and for that reason alone I would not stay here again.
Also given all the ski gear for 5 people we had little room.
The pool and spa was good. There was a coin operated washing machine and
dryer on every level.
The other negative thing was the mattress and pillows (were not of
typical Westin Standard).
All in All great location but ho hum rooms and would not stay here again
Hotel Review of the Westin
Hotel Whistler
Jan 16, 2010
I have been to Whistler many times now and been in all hotels. The
Westin is undoubtedly the best hotel in the Village, and although very
expensive - it is unrivalled!
The Spa/ Gym facilities are fantastic as is the Firerock lounge for food
and drinks.
The rooms have Kitchen & Laundry amenities, which can cut the cost of
your stay!
The Westin is also very relaxed in comparison to the other up-market
hotels in the village. The Fairmont Chateau for example does not have
such a good location and is very dated and uncomfortable.
Hotel Review of the Westin
Hotel Whistler
Jan 14, 2010
I've stayed at this hotel many times since it opened. They used to
charge a flat resort fee, but have recently done away with this in
favour of charging a-la-carte.
We only stayed for one night on a last minute deal. The room was about
$200 after taxes. However, valet parking is $32 and ski valet is $6 per
pair of skies. They do not allow you to have skies in your room, so this
is pretty much a mandatory charge unless you leave your skies in the car
and self-park. For some reason, we were never charged the ski valet, but
still...
The room was recently renovated and very nice overall. The location is
also excellent for access to the gondolas. However, beware of all the
extra charges!!
One tip: if you have to check out, but still want to ski, you can leave
your bags with the bellhops and use the fitness facilities to change
afterwards.
Hotel Review of the Westin
Hotel Whistler
Jan 14, 2010
We stayed in a two room apartment which was very spacious and welcoming.
The rooms were very well appointed with very comfortable beds - so a
good nights rest was very easy especially after a day on the slopes!
Great location - you can rent ski equipment on the ground floor and
store equipment with the valet service. The lifts and meeting point for
the ski school is a little over a stone's throw away. We used the room
service, which was very good and prompt. Staff were very attentive and
when we had a problem with a room key they were onto the problem
straight away and very apologetic. Would love to go back there again and
have no problem recommending this hotel to anyone. It made our
experience at Whistler even better.
Hotel Review of the Westin
Hotel Whistler
Dec 20, 2009
We stayed here in January with our 3 boys aged 11, 9 & 7. Firstly
Whistler is a great place to ski with a great village. The Westin was in
a great location right next to the Gondola and with a great Ski Valet
service at the bottom of the hill.
The service from staff was quiet good.
We stayed in a 2 bedroom dulux which had two bedrooms, kitchenette and
living room. In short the rooms were some of the smallest that we have
ever stayed in and for that reason alone I would not stay here again.
Also given all the ski gear for 5 people we had little room.
The pool and spa was good. There was a coin operated washing machine and
dryer on every level.
The other negative thing was the mattress and pillows (were not of
typical Westin Standard).
All in All great location but ho hum rooms and would not stay here again
Hotel Review of the Westin
Hotel Whistler
Dec 14, 2009
I've stayed at this hotel many times since it opened. They used to
charge a flat resort fee, but have recently done away with this in
favour of charging a-la-carte.
We only stayed for one night on a last minute deal. The room was about
$200 after taxes. However, valet parking is $32 and ski valet is $6 per
pair of skies. They do not allow you to have skies in your room, so this
is pretty much a mandatory charge unless you leave your skies in the car
and self-park. For some reason, we were never charged the ski valet, but
still...
The room was recently renovated and very nice overall. The location is
also excellent for access to the gondolas. However, beware of all the
extra charges!!
One tip: if you have to check out, but still want to ski, you can leave
your bags with the bellhops and use the fitness facilities to change
afterwards.
Hotel Review of the Westin
Hotel Whistler
Dec 4, 2009
We stayed in a two room apartment which was very spacious and welcoming.
The rooms were very well appointed with very comfortable beds - so a
good nights rest was very easy especially after a day on the slopes!
Great location - you can rent ski eqiuipment on the ground floor and
store equipment with the valet service. The lifts and meeting point for
the ski school is a little over a stone's throw away. We used the room
service, which was very good and prompt. Staff were very attentive and
when we had a problem with a room key they were onto the problem
straight away and very apologetic. Would love to go back there again and
have no problem recommending this hotel to anyone. It made our
experience at Whistler even better.Hotel Review of the Westin
Hotel Whistler
Nov 17, 2009
I just wanted to commend The Whistler Westin Resort and Spa for such superb
service, it made all the difference in the world! We stayed at the Westin for 2
nights in October for a National Teachers Math Conference and I could not have
been more pleased with the hotel and fabulous staff. We had the opportunity to
stay in the newly renovated junior suite 750.
The Westin was amazing with service to match! My husband and I have stayed at
many Sheridan's and Westin's as my sister works with the company and we enjoy
the perks! We have stayed at many different locations from Saskatoon to several
in the United States. I have to say the Westin Resort and Spa's service
definitely was over and above any of our expectations. They met all of our
needs, from a late check in to a even later check out. We went to dinner at the
Aubergine Grill. I highly recommend it! The food was beautiful and the Chef came
out to meet us and ask us how our meal was. The food was delicious!
Thank you for such a wonderful stay!
Hotel Review of the Westin
Hotel Whistler
Nov 2, 2009
We stayed at the Westin for three nights in early September and could not have
been more pleased with a hotel.
Firstly, we were in room 510 (one-bedroom suite), which is one of the newly
refurbished quiet rooms in the east tower. It was a suite with main living area
(with fully-equipped kitchen, dining area and lounge), bathroom and separate
bedroom. The sofa was a sofa bed and there was also a small balcony.
Secondly, we had booked the hotel as part of a tour from our base in Vancouver
through the official Whistler tourist agency, along with a return trip on the
Whistler Mountaineer train.
The whole thing was amazing value with the hotel room rate coming in at CAN$159
before taxes.
The bedroom was compact, but had lots of storage space, so nothing was left
lying around. A large flat screen TV is provided at the foot of the bed, along
with another in the main lounge area. The bed was queen size and amply equipped
with pillows.
The bathroom was also great. A nice-size tub and separate shower enclosure were
a real luxury. The air extraction was superb - nothing stayed misted up!
With the kitchen, dining and lounge area all combined, the suite felt roomy and
spacious, definitely a plus for a longer stay.
The only minor downside was that the balcony was only large enough for two
chairs and no dining table, but it did have superb mountain views and allowed
for plenty of ventilation through the open door.
I have to say that the Westin was far nicer than the Hilton, which is right next
door. The reception area at the Westin is lovely - huge and welcoming with large
sofas, fireplace and iced water always available. Our tour pick-up was from the
Hilton, which seemed small and cramped in comparison.
The pool area was the best I have encountered at any hotel - it's a swim-out
heated indoor/outdoor pool, with indoor and outdoor Jacuzzis, steam sauna and a
scenic exercise area - all with mountain views. Beware the other hotels whose
pools look out over the highway (eg the Best Western). Guest changing was clean
and towels provided.
Our room was quiet - we did not hear any noise at all from outside and only a
little in the lounge area from the room next door (which housed some
tired-sounding kids at one point). With a separate bedroom, neighbour noise is
not an issue.
The hotel is not really geared up for feeding its guests, although there is a
restaurant on-site. With Whistler Village right there on the doorstep (5 mins
walk), you don't need anything else and of course, all meals can be prepared in
the room or brought up by room service.
If visiting Whistler in the off season, get the gondola tickets and travel up to
the mountains. The hiking is excellent and you can get maps from the village
information booths. Take warm clothes as you will ascend to around 2,000m.
Do take a walk out to Lost Lake (with your swimming things if it's warm) - it's
an inviting mountain lake, well-equipped with swimming platforms and even a
raft! Do research the 'bear protocol' as we saw 4 wild bears during our 4-day
trip!
We would highly recommend this hotel and could not fault even one small thing
about our stay.
Hotel Review of the Westin
Hotel Whistler
Oct 25, 2009
My husband and 15 year old daughter stayed for 2 nights for a mini "staycation"
We love travelling to Whistler since we are hosting the 2010 Olympics the road
has been improved making the road trip more enjoyable. If you are travelling up
there, remember to leave time for road construction. The weather is mountain
weather, so its quite unpredictable, we didn't get any pool time as it was
raining and quite chilly when the sun wasn't out. The hotel is great, check in
and check out was fast. If you don't charge anything to your room past 2am check
out day your final bill will be correct and they slip it under your door that
night. Room service is expensive, so we ate along the village strip. Food is
expensive at Whistler, but still higher in the hotel. Breakfast delivered is
$25.00 so for a family of 3.........you get the picture. There is a sushi
restaurant in the hotel which is very good, but there are a few more in the
village. The village is a great place to people watch and you are bound to see
some celebs up there. Sit and have a cold corona and nachos it is something.
Dogs are welcome in Whistler and at the Westin. Rules are - not to leave them
alone in the room, but if you need, someone will come and look in on them if you
ask. They have great service and will do anything to make you happy! We took our
dog out with us most of the time. The village strip has doggy poop bags avail
for you. Most restaurants let you hang with them on the patios too. The room we
had was a 1 bedroom suite, have included some pictures. Really comfortable room,
bed was dreamy. Balcony is small, but when its sunny, nice to sit out there and
have a glass of wine. Kitchen if fully stocked with dishes etc and they have a
coffee maker with starbucks coffee for you. They also have to-go cups so you can
make your java and head out with it! Nice touch. Goodies in the room are
expensive so we brought our own snacks and refreshments. Gummy bear pack is
$9.00 Ouch! Water bottle is $5.00 Ouch. TV has loads of movies $15.00 each, and
all the Vancouver TV channels. Hotel spa is very nice, my daughter and I had our
eyebrows waxed, very professional. The pool area is small, but there is an
indoor hot tub and outdoor, loads of workout equipment too. The hotel is located
on the hill and you can walk out into the back of the village. Head over to the
Irish pub for lunch and a Guinness, its a great little place and you can bring
the kids in up until 730pm. We ate dinner at the Mix, which was really great,
warm goat cheese and beet salad, got to have it. We had a great "staycation" at
the Westin.
Hotel Review of the Westin
Hotel Whistler
Oct 15, 2009
Great location! Great pool and spa! Parking is expensive, room view was nothing
special. We were very pleased to see that this nice hotel is only steps from the
Whistler Gondola---very convenient! Kids loved the warm indoor/outdoor pool, and
adults enjoyed the hot tubs, both indoors and out, as well as steam room and
sauna; workout room looked good too (didn't have time to use it!). Hotel is huge
with everything anyone could need. Room was adequate & comfy beds. It was a
very nice experience.
Hotel Review of the Westin
Hotel Whistler
Oct 2, 2009
The hotel room was very clean, and quite at night. The bed and pillows was very
comfortable, no bach-ache or neck-ache the next morning. We stayed on the 9th
floor facing the shops. The close proximity to the shops and ski gondolas was
perfect. The food was very good and the service was fast. The night life was
great. The only issues we had were the hidden costs: hotel parking $25/night &
the Spa Resort club fee $13/day.
Hotel Review of the Westin
Hotel Whistler
Sept 20, 2009
The Westin Whistler was a wonderful get away spot. They have a great location
that is right next to the gondola, shopping and dining. The room was very
comfortable and the facility was very nice. We enjoyed soaking in the
indoor/outdoor pool and hot tub after a day of skiing. The service was
wonderful. We can't wait to go back.
Hotel Review of the Westin
Hotel Whistler
Sept 5, 2009
My husband and 15 year old daughter stayed for 2 nights for a mini "staycation"
We love travelling to Whistler since we are hosting the 2010 Olympics the road
has been improved making the road trip more enjoyable. If you are travelling up
there, remember to leave time for road construction. The weather is mountain
weather, so its quite unpredictable, we didn't get any pool time as it was
raining and quite chilly when the sun wasn't out.
Room service is expensive, so we ate along the village strip. Food is expensive
at Whistler, but still higher in the hotel. Breakfast delivered is $25.00 so for
a family of 3.........you get the picture. There is a sushi restaurant in the
hotel which is very good, but there are a few more in the village. The village
is a great place to people watch and you are bound to see some celebs up there.
Sit and have a cold corona and nachos it is something. Dogs are welcome in
Whistler and at the Westin. Rules are - not to leave them alone in the room, but
if you need, someone will come and look in on them if you ask. They have great
service and will do anything to make you happy! We took our dog out with us most
of the time. The village strip has doggy poop bags avail for you. Most
restaurants let you hang with them on the patios too. The room we had was a 1
bedroom suite, have included some pictures. Really comfortable room, bed was
dreamy. Balcony is small, but when its sunny, nice to sit out there and have a
glass of wine. Kitchen if fully stocked with dishes etc and they have a coffee
maker with starbucks coffee for you. They also have to-go cups so you can make
your java and head out with it! Nice touch. Goodies in the room are expensive so
we brought our own snacks and refreshments. Gummy bear pack is $9.00 Ouch! Water
bottle is $5.00 Ouch. TV has loads of movies $15.00 each, and all the Vancouver
TV channels. Hotel spa is very nice, my daughter and I had our eyebrows waxed,
very professional. The pool area is small, but there is an indoor hot tub and
outdoor, loads of workout equipment too. The hotel is located on the hill and
you can walk out into the back of the village. Head over to the Irish pub for
lunch and a Guinness, its a great little place and you can bring the kids in up
until 730pm. We ate dinner at the Mix, which was really great, warm goat cheese
and beet salad, got to have it. We had a great "staycation" at the Westin.
Hotel Review of the Westin
Hotel Whistler
Aug 30, 2009
We visited the Westin at Whistler last weekend and enjoyed a beautifully
renovated room that felt like staying in a tiny cozy lodge. The kitchen was
small but fully stocked so that we were able to cook dinner. Loved this place!
Hotel Review of the Westin
Hotel Whistler
Aug 10, 2009
It's a beautiful hotel. The renovated rooms really added some new life to the
hotel. It is in a perfect location at the base of Whistler AND Blackcomb. Unless
you like to spend your nights in your room you need to stay in Whistler village
where all the activity is.
Hotel Review of the Westin
Hotel Whistler
Jul 23, 2009
Liked the hotel a lot, but would not want to be staying there with all my ski
gear for a week, since there was definitely not enough space to put everything.
We stayed for two days and since it was summer now and warm we had plenty space.
The room featured a kitchenette equipped with everything. It was great. Rooms
are nicely furnished. Service was good, but not overly friendly. Went to eat
Dinner at the Four Seasons 52 80 restaurant, which was fabulous and affordable
(Steak for $25.00.) Loved it there.
Hotel Review of the Westin
Hotel Whistler
Jun 17, 2009
My husband and I spent two nights at the Whistler Westin for a relaxing weekend.
Check in was smooth and efficient. Arrived late on a Friday evening. On first
glance everything seems nice. We were in a one bedroom suite on the 8th floor.
The furniture looks shabby, the bathroom was small, particularly tub and shower.
The walls are really banged up and everything just needs updating.
The linens on the bed were extremely comfortable.
Ended up going to the Firerock Lounge for a cocktail and appetizer the first
night. Julia H went out of her way to make us feel welcome. We had gone into the
village to get a bite to eat and actually sat in the Longhorn Saloon for 20
minutes and received no service. When we told her this she was appalled and gave
us 50% off our food and the two places arent connected in any way.
The spa is really decrepit. The pool and hot tub are actually sort a joke and
when after a "heavenly milk bath" the towel i was given to dry off had a big
hole in it! The manicure and pedicure were a complete waste of money and not
very relaxing as the stairs down to the gym are in full view of the treatment
area and people are pearing in at you as they go to the gym the whole time. Not
to mention that they add 18% gratuity automatically. It should be an option not
mandatory.
Went to the breakfast buffet in the Aubergine Grill the next morning and for
$27.50 per person you are really better off ordering a la carte. there was
nothing wrong with the food but ther wasnt a huge selection and we ended up
ordering the fresh to order omelets which you could get off the regular menu for
a lot less.
My husband and I expected a lot more from a "5 peak" hotel. especially
considering you are paying through the nose for everything. Parking was $24 for
self serve, there was no free internet and they do not refill the coffee/tea
basket every day though you can call and for $3 have an extra packet of coffee
delivered (did not do)
They are apparently spending upwards of 10 million dollars on renovations this
year for the olympics so it might be worth going after that due to location but
we will not be staying here again.
Hotel Review of the Westin
Hotel Whistler
Apr 9, 2009
We went to Whistler to party on a week-end. We got upgraded with our SPG card,
so I guess this review might not be as relevant as it should be...
We took a big suite and got upgraded, first nice surprise. Then we wanted to do
a karaoke and the big TV in the TV room had no plug for it, so we called and
they brought us an additional TV within minutes!! Then we partied loudly and
they were quite nice with us, I really expected them to be irritated.
I do not remember the price of this huge suite/apartment as we shared, but it
was really nice and spacious with balconies, etc.... So if I do not remember,
it's that it was not overpriced (even if expensive, it's Westin in Whistler,
don't forget..).
The hotel is in the village, so walking distance from everything and in front of
Whistler golf course.
Hotel Review of the Westin
Hotel Whistler
Apr 5, 2009
Stayed for 10nights in March, with wife & 2 yr old.
Put the 2 year old in the on site nursery (she loved it - especially going out
in the snow) whilst we went skiing.
Room had a kitchen section - ideal for making breakfast.
Bathroom was very clean with a separate bath and shower.
The hotel restaurant was running a rotation of fixed price menus which made
eating affordable - especially when combined with a 50 CAD$ a night subsidy, +
children ate free if you ate with them between 5pm & 7pm.
Restaurant staff all very friendly and efficient.
Hotel Review of the Westin
Hotel Whistler
Apr 3, 2009
I'm not sure it's worth the normal price. I won my ''package" as part of a
charity auction.
The good - outstanding location - accommodating - amenities - pool - fitness
area - bed size.
It's a nice hotel if you can afford the bucks.
Westin Hotel Whistler
4090 Whistler Way
Whistler, BC V0N 1B4 CA |
