Jan 25, 2010
Our family of four, two adults and two kids, 10 and 4, came to Whistler
for a spring break ski vacation. We were impressed with the Pinnacle on
the web site, and were pleased with the price. Once we got there, we
were impressed with the staff friendliness, their knowledge and
helpfulness.
The room was as we expected from the photos, and for us, the kitchenette
was a plus, and saved us money on eating out, so we could spend it on
what we were there for...skiing and wonderful spring conditions.
Snowed the day we arrived, and was sunny and absolutely beautiful for
the week we were there. Skiing conditions were really great, and not too
much slush until the last day of 5 we spent skiing.
We had to haul kids and skis quite a way to get to the slopes, but it
was not terrible, and was a really pleasant walk through the village to
get to the ski school, and to the lifts. Didn't bother ever with the
shuttle to get us back and forth, even at the end of the day with two
tired kids.
The hotel had a great outdoor hot tub, which we used daily, and even the
pool was heated enough to get in.
Overall a really nice hotel for the money, and we'd go back there again.
The kids still talk about the trip.
Hotel Review of the Pinnacle Hotel Whistler
Jan 5, 2010
Booked a deluxe studio suite, and was pleasantly surprised with the room
size and amenities of the room. Full kitchen, two person jacuzzi tub,
LCD TV, sofa bed and gas log fireplace.
Hotel staff were friendly and very knowledgeable of the whistler area.
This added to the overall enjoyment of the stay.
The hotel is about a 5-10 minute walk to the main gondola lifts however
there is a free shuttle that runs every ten minutes just outside the
hotel.
I wouldn't hesitate to stay here again or recommend it to others.
Hotel Review of the Pinnacle Hotel Whistler
Dec 26, 2009
First off in this review I would like to say that the staff & management
are very helpful & friendly, but unfortunately I could not recommend
this hotel for friends to stay in.
The rooms are extremely small, bathrooms only capable of having one
person in at a time. Our adult daughter was joining us on our travels &
I was led to believe by my travel agent that the room was big enough to
accommodate all 3 of us. Whilst there was a pull out couch there was no
way for couch to be pulled out & then for us to move around the room. We
ended up having to book another room. Stuart, the Manager, was very
understanding to our needs & was very accommodating.
This is not the hotel to stay in if you are going to ski. It is a long
walk carrying all your ski gear. I have since read on other reviews that
there is a shuttle service provided every 10 mins but we were never once
advised or saw it (we did have 5 days staying at Pinnacle).
We can't compare this hotel to other hotels in Whistler, but from the
other hotels we have stayed at throughout Canada this represented the
least value for money.
Hotel Review of the Pinnacle Hotel Whistler
Nov 17, 2009
We stayed in a queen size bed with Jacuzzi bath with a balcony with mountain
views. Also had a plasma TV, dishwasher and fully self contain room. Good
location walking distance to everything, good size room clean, serviced daily,
friendly helpful staff. Good value for money. Would recommend this hotel.
Hotel Review of the Pinnacle Hotel Whistler
Nov 7, 2009
Just for Reference I am a 21 year old and I went with my girlfriend.
The hotel was nice. The room I stayed in was the deluxe room with kitchen and
Jacuzzi tub. For how expensive whistler is, this place was reasonable. The room
was clean and well stocked. It had a good sized flat screen tv, DVD player,
alarm clock radio with ipod/mp3 hook up, electric fireplace, A/C, sliding door
with balcony and view of mountain. The room isn't super fancy, but as long as
your plans involve staying out of the room (which they should be, it's
whistler), then this room is perfect.
One of the best things about it was that it was very close to food,
entertainment, shopping and the grocery store. You can walk to the lifts but it
is a far walk, I wouldn't recommend the walk with any kind of ski equipment.
The staff is very friendly and they were willing to accommodate our needs. I
highly recommend getting a room with the Jacuzzi tub, and cooking a few of your
meals in the kitchen is an excellent way to save money.
Hotel Review of the Pinnacle Hotel Whistler
Oct 22, 2009
My husband and I stayed here from Oct 2nd to 4th for a weekend getaway. I booked
a standard studio for CAD$89/per night plus taxes and were pleasantly surprised
when they upgraded us to a deluxe studio on the fourth floor when we checked in.
Pros: The staff were very friendly and the room itself was quite big and clean.
It had a kitchenette with a fridge, stove w/ oven, microwave and a dishwasher,
so it would be great for families not wanting to eat out for every meal. It had
a two person Jacuzzi tub and a flat screen TV, perfect for watching while lying
in bed. There was also an IPod alarm clock which was a nice touch. The location
was great - about 5 minute walk to the village.
Cons: The bathroom was really small. There was only room for one person to be in
at a time, and not enough counter space to put your toiletry bags. The window
above the sliding doors didn't have any curtains, so it got bright early in the
morning. The room was a bit musty smelling. Parking was $15 per day.
Overall, I'd say that it's an average hotel. If you're looking for something
luxurious this is not the place for you. If you're looking for basic, clean
accommodations for a decent price, I'd recommend it. For me personally though, I
wouldn’t pay more than the CAD$89 a night in the off season.
Hotel Review of the Pinnacle Hotel Whistler
Oct 15, 2009
We were upgraded when we arrived because of the Travel online reservation. We
had a junior suite that had a Jacuzzi tub in the room and nice view of the
mountains. The staff was very pleasant and helped us find our luggage from the
train. We were very happy with the service and room.
Hotel Review of the Pinnacle Hotel Whistler
Oct 7, 2009
My son and I stayed here for a week vacation. The hotel is not fancy but we were
very satisfied. It's clean and neat, the rooms come with a small kitchen that is
quite functional (though the supplied set of dishes / utensils was perhaps a bit
sparse). Housekeeping did a great job keeping our room clean. The front desk
staff was extremely friendly and helpful. Considering the very reasonable price
(for Whistler, which is quite expensive overall), the location is great; it's
only about a minute's walk to the "Village Stroll" and within five to seven
minutes of everything in Whistler Villager, including the lifts to both Whistler
and Blackcomb mountains. It's near the biggest (and most reasonably priced)
grocery store and the convenience store. It's right across the street from the
only rental car place in town and one can up the airport shuttle right across
the street. The main queen bed was a great (my son slept on the pullout couch
and was much less enthusiastic about it :-). It has laundry facilities which we
did not use. It also has a pool and hot tub located outdoors; we didn't use them
but we saw a number of others using them. There is an Italian restaurant in the
same building as the hotel; we didn't try it. The room has a very large jetted
tub right in the room which my son used several times. Plenty of hot water.
Cable TV with plenty of channels. Individual room air conditioner. Gas fireplace
in the room. In summary, we enjoyed it, it was a great value for the money and
we wouldn't hesitate to stay here again.
Hotel Review of the Pinnacle Hotel Whistler
Sept 29 , 2009
Excellent place to stay, very close to everything and the staff was great.
Having a kitchen in the room made breakfast convenient and quick before hitting
the slopes. Grocery store is very close by and the bus from Vancouver drops off
and pics up across the street.
Hotel Review of the Pinnacle Hotel Whistler
Sept 12 , 2009
The upper village was a great location for us. Also the parking was secure with
a keyed garage door to enter. The parking spaces small. The room and bath were
clean. The hot tub next to the bed gave a cluttered feeling to the room.
Hotel Review of the Pinnacle Hotel Whistler
Sept 6, 2009
got a good rate of 113 including tax. the room was spacious and clean albeit
noisy as we were on the road side of the building. the pool is very very small
but this was almost an advantage as we almost always had it completely to
ourselves as most people came in and looked at it with sad faces and left. the
location of the pinnacle is excellent with secure underground parking.
Hotel Review of the Pinnacle Hotel Whistler
Aug 26, 2009
The room had its own kitchenette and a two-person whirlpool bath, as well as a
balcony. It was literally five minutes walk away from the town center with all
its shops and amenities. Parking was $15 cdn a night, though.
Hotel Review of the Pinnacle Hotel Whistler
Aug 12, 2009
My husband and I with 2 young kids arrived at Aug 8 for 2 nights. We booked a
Family Fun package that offered by the hotel. The package is ok, you paid what
you want., however, the hotel room is not as good as we read from reviews.
We're arranged a corner unit on 3 floor, the views is great with lots of windows
and 2 balconies, but the bedding is quite dirty with some sort of "saliver
stain" on pillows. The sheet on the sofa bed is also has red-brown stain. These
are the things I never see in hotels I ever stayed. The renovation job done
poorly, with wallpaper peel off a bit, blinds miss some pieces, The facial
tissue paper holder cover not properly install...etc. The real thing that turn
me off from cooking breakfast inside the unit, is when I wanted to brew coffee
with the provided coffee pot , I opened and found a old coffee is still sit
inside, yaak!
Also, when I book the room by phone, I was confirmed that I would have 2 queen
beds, but when we arrived, it was just a queen bed with a sofa bed. On the first
night, my family cannot sleep well at all with so limited space on the queen
bed. The sofa bed bedding is dirty, so we don't use it at all. Then the second
night, we request to move to a room with 2 beds, and we're granted. The second
room in the second floor is cleaner and more comfortable and tidy than the first
room.
This is my first time to stay at Pinnacle Whistler, I really reluntent to
suggest my friends or family to stay this hotel again.
Hotel Review of the Pinnacle Hotel Whistler
July 20, 2009
Located close to Whistler Village - easy walking distance - 5 minutes to centre,
10 to Gondolas.
Bright and cheerful with comfortable good sized rooms with kitchenette, and good
shower/bathroom - which doubles as jacuzzi - OK but intrudes a bit into the
bedroom. Staff are helpful and pleasant at all times. Wireless internet did not
work for us - but there was a another accessible router to pirate!!
We did not use the breakfast or restaurant facilities - Quattro's Italian which
is on the premises. Plenty of good dining in Whistler.
Take a trip up the Gondola for great views but if you are visiting in Summer
there is not much of interest otherwise - Whistler is geared for winter sports.
Come or go on the Whistler Mountaineer train (doesn't run in winter) - but not
both - take a Seaplane, bus or drive one way!
Pinnacle is highly recommended for value and quality.
Hotel Review of the Pinnacle Hotel Whistler
July 10, 2009
The rooms at the Pinnacle are a mini home. They have everything you could
possibly need - bed, sofa, full kitchen, flat screen tv, dvd player, bathroom
with jacuzzi etc. The hotel shows its age but is in ok condition. We had a
corner room with two balconies (small size). One of them had views of both the
Whistler and Blackcomb mountains. Not much more you can ask for in terms of
location. The main village area is just a 5 minutes walk.
The hotel has late check-in (4pm) and early checkout (10am). Please have one or
the other. If you have late check in then you should allow late check out.
The parking fees of $15/day is excessive and uncalled for. The bathroom was a
little cramped and had enough room for only one person at a time.
Overall it was value for money in terms of amenities and location.
Hotel Review of the Pinnacle Hotel Whistler
June 12, 2009
If you want a quiet place with a full kitchen that is 5 minutes walk from the
main village then look here.
From first blush, the outside of this hotel looks like any other, until you get
to the front door which is a little less fancy with the unpowered double glass
doors with metal handles. The lobby is quaint with a small check in desk. Nice
polite staff.
Going up the one of two elevators to our deluxe 4th floor suite, a faint odor
was detected which was prevalent even in our room. I will grant that for a snow
resort that gets a lot of wet patrons over the years will tend to leave a musty
wet smell...don't hope for lemon fresh.
The room was a fair size with a high steepled ceiling. We only noticed that the
upper set of windows did not have black out curtains, nor any curtains at all.
If you have to, use the sofa cushions to cover the upper window.
The TV is oddly placed on top of the very high fireplace, so viewing is not
easily done from the sofa. The bed is better. As per other comments made, there
is no drawer space for clothes, only two closets. Not very convenient as most of
our stuff spent their time sprawled over chairs.
For Ipod owners, there is a convenient Ipod radio that you can hook your tunes
up to.
The kitchen is the right size and stocked with all that you would need to cook.
Warning, the range hood does not vent outside but instead back into the room so
don't try cooking anything that will smoke excessively as the smoke alarm 14
feet up on the ceiling will not be accessible. There is a nice small table for
eating.
There is a big jacuzzi in the room. Probably best in winter.
The bathroom is small with little counter space for your stuff.
Finally the temperature. In the warmer weather the room, being on the top floor
heats up. If you like sleeping with an air conditioner on, with both the cold
air issues and the noise issues, then this place is for you. If you can't sleep
like this then perhaps a different place with a more modern, and quieter air
conditioning system.
Overall, like i said, it was okay, but not great. It may have been our
particular room, but there are other hotels in Whistler that are a bit more up
to date that I think are more impressive.
Pinnacle Hotel Whistler
4319 Main Street
Whistler, BC V0N 1B4 CA
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