Hotel Review Pan Pacific Whistler Village

Hotel Review of the Pan Pacific Whistler Village Centre
Jan 27, 2010
We had high expectations of this hotel as it was rated highly in most of their reviews - we were not disappointed. Our room was clean and very comfortable, and the staff were always friendly and accommodating. It was very handy that we had access to the sports locker room at the PPW Mountainside as at the end of a day of skiing, we only had to lug our ski gear a short distance to the Mountainside location. The hot breakfast was a great way to start the day and complimentary internet and shuttle service was also a great bonus. Would definitely stay here again.

Hotel Review of the Pan Pacific Whistler Village Centre
Jan 26, 2010
Fantastic! Awesome position, great staff, very large room!!! Will return as soon as possible!

Hotel Review of the Pan Pacific Whistler Village Centre
Jan 23, 2010
Stayed at village centre for a ski trip in Jan 2010 and have to say wow! Room was unbelievable, huge, loads of storage and really well equipped. Staff were amazingly helpful and cheery at all times no matter what the query. This is the best hotel I have ever stayed at and I will rush back next year.

Cannot reccomend highly enough.

Hotel Review of the Pan Pacific Whistler Village Centre
Dec 30, 2009
This was one of my favorite hotels EVER, and we have traveled quite a bit. I believe that if people find something wrong with this hotel it is either A) a completely isolated incident or B) They simply can't be happy anywhere. We loved this hotel and Whistler.
I will start with the hotel.
1. The staff and management are simply the best I have seen. We have stayed at Fairmont, Westin, etc and NONE can compare. Everyone was so very polite and helpful (this is true for the entire workforce we encountered while in Whister, from hotel, to slopes, to restaurants....The American service industry really could take note!! Especially NYC, but that's another story.). I truly believe the best way to learn the "secrets" of a town is through the locals. Do yourself a favor and get to know your ski instructor, bartender, waiter, hotel font desk manager, etc. They are a wealth of knowledge.
2. The location. It is wonderful. Right in the village, but not in the big hustle and bustle. That is a 5 minute walk away, so it is a little quieter, and we loved the quiet after a long day of falling down a mountain on a snowboard. The Pan Pacific Mountainside is where all the hectic action is, but again, if that's your thing, it's a short walk away.
3. Ski Valet at the Pan Pacific Mtnside. Yes, just walk over to the sister hotel, go to your own locker, grab your stuff and hit the slopes. YOu are right there.
4. FREE morning breakfast. THis is HUGE for families, but it was a big deal for my husband and i too. Crawled out of bed and headed down to the buffet. Had EVERYTHING on it, eggs, bacon, pastries, juice, etc....
5. Manager's reception from 4-5:00. Sounds corny, but we went a few nights. Free cocktail, hot chocolate, hot cookie and a snack. Our snack was mac and cheese one afternoon and a bowl of chili the other. We really did talk to the managers and learned some secrets of traveling. I will keep those to myself. :-) Haley was our server, she was adorable and offered us tips on skiing the mountain.
6. The room was perfect. Very clean, comfy bed. Nice kitchen. NIce little balcony, but a little too cold to enjoy it.
Now, my take on Whistler. If you haven't ever been, you are in for a treat. It's like a make-believe, quaint little village. Walk everywhere through the village. Restaurants and shops galore. Everyone, EVERYONE, we met was so friendly. Keep in mind we are from Alabama and will talk to a wall, so maybe that helped us a little, but seriously, people were so helpful. I can not comment on the skiing too much as we just learned to snowboard while we were out there. We were in ski school for 3 days and the instructors were great. I found snowboarding difficult to learn but by our 4th day, we seemed to be getting the hang of it, until i fell on ice and broke my wrist. Another story, but wear those wrist guards.
All in all i give PPWV a GOLD star and Whistler is a fantastic way to spend your holiday.

Hotel Review of the Pan Pacific Whistler Village Centre
Dec 25, 2009
What a pleasure, what a great time we had in this hotel. Imagine we arrived at 08.00 am. An early check-in was no problem. We were even upgraded to another room (as the view on the fire station was not the most pleasant one…). The rooms are so well equipped. A separate bed room with a comfortable bed and lots of pillows. A bathroom with shower, bath and nice Aveda products (including bath crystals). A living room with a gas fire and a comfortable sofa/bed. What a view! We enjoyed cooking our meals in the perfectly equipped kitchen (the market place with fresh products is in walking distance) and loved to have dinners in our cosy room. The complimentary Breakfast is a joy too. Both the continental as the hot (we were lucky that the season started and the buffet was also including egg, bacon and lot’s of other nicely prepared morning dishes). Ok, the swimming pool was not working but the sauna and hot tubs did. Very nice after a good work out in the small but ok equipped gym. A late check out? Also not a problem. Maybe the season has not started yet but we would recommend this place to every one. It was great! Thanks so much!

Hotel Review of the Pan Pacific Whistler Village Centre
Nov 17, 2009
We stayed at this hotel for two nights in early November. It was very quiet time and we saw only few other customers. Pool was not in use because of the heating problem. There was another pool available in different hotel but it is not the same. Hot tub and sauna were available and hot tub was nice but the sauna was not good and did not heat up enough. We had two room apartment and it was good and spacious. Bed was very comfy and the bathroom had both shower and tub. I would imagine this would be great apartment for two in winter season with all your winter gear. There were two TV’s but the one in the living room was in a cabinet just beside the fire place and the doors did not open well. Only few places in sofa were good enough to watch TV. The rooms are exactly like in hotel photos. There is a good complimentary breakfast with coffee, fruits, bagels, cheese and ham as well as sweet pastry. I would stay here again and will recommend this to anyone looking for modern, well-located 4 star hotel in Whistler.

Hotel Review of the Pan Pacific Whistler Village Centre
Nov 14, 2009
First, know that there are two Pan Pacific hotels in Whistler. One is right by the lifts ('Mountainside') and this one a few blocks farther away. This location isn't necessarily inconvenient though as Whistler Village is quite compact and pedestrian friendly.
The facility itself is nice enough. Rooms are a decent size with the usual amenities expected of a chain hotel of this star rating. Beds are adequate. No flat panel TVs, just old tube TVs and a DVD player is attached. The windows open. Our room had a toasty fireplace and mini kitchenette. HVAC is quite loud. Buffet breakfast is included in some rates but never bothered to check it out as there's other great breakfast spots in the Village. Free wifi (password protected) but coverage is spotty and speeds are slow (can't reliably stream Youtube videos). Luckily, wired connection available.

Hotel Review of the Pan Pacific Whistler Village Centre
Nov 7, 2009
A must for Whistler Village; great room; great free breakfast and simply the best staff I have ever come across. Voted the best in Whistler and more than lives up to it.


Hotel Review of the Pan Pacific Whistler Village Centre
Nov 2, 2009
The Pan Pacific Whistler village centre is well located, right on the edge of the pedestrian zone of the village. This means that shops and restaurants in the lower village are easily accessible, while the upper village is just a few minutes walk away across the day car parks. The Whistler mountain lifts are 5 mins or so walk away. This was fine as we were visiting in September, but probably isn't as desirable if you are staying during ski season.

With respect to parking, we had a hire car with us during our stay, which we parked in the under ground car park of the hotel. This was booked in our rate and worked out at about $10 a day which seemed reasonable, however, it is normally around £25 dollars which is quite expensive. Most locations within Whistler are walkable, and we only used the car to access places outside of the village, such as Brandywine Falls.

Rooms
We booked a studio suite, however, having reviewed the room descriptions on the hotel website, it appears what we actually got was a one bedroom suite. The room was large, with a bathroom, bedroom and separate living/kitchen area. The bathroom had a separate bath and shower, large marble worktop around the sink and good storage space. The aveda toiletries were also very much appreciated! The bedroom was nicely designed with a single wardrobe on each side of the bed and the bed itself was very comfortable.

The kitchen area, which was part of the living area, was very clean and seemed well equipped with a large fridge, stove, microwave and dishwasher along with what appeared to be a good selection of glassware, plates and utensils. However, we only used the kitchen area for drinks.

The living area itself had good seating, a gas fire, and nicely concealed tv and dvd player. Unfortunately the hotel itself doesn't have any dvds and while there is a dvd rental store in the village we found it didn't have a great selection.

The room also had a small balcony, overlooking the front entrance of the hotel, which could be accessed from either the bedroom or living room.

Food
The hotel only provides breakfast, which is served in a pleasant room beside the pool area and includes some seating outside. The breakfast is continental, with cereal, bread, pastries and a good selection of fruit along with tea, coffee and fruit juice. The staff monitored the food closely through out the morning and always acted promptly to replenish items. This room also doubles as a bar area, which is open through out the day to serve drinks by the pool but closes around 8pm in the evening. Being part of the pedestrian area in the village though, the hotel has a good selection of restaurants with in a few minutes walk.

Facilities
The hotel has a pool area with a lap pool and hot tub. The pool, which was exceptionally clean, is really aimed at adults who want to swim, as opposed to children to splash about in. The pool area is accessed via a gym which I didn't use. There is also a laundry room in the hotel, which comes in very handy when on a longer holiday.

Value for money
We thoroughly enjoyed our stay at this hotel and found the staff to be friendly, helpful and well informed. Being off season, we got a rate of $170 a night including tax, which included breakfast and parking and offered exceptional value for a hotel of this standard. We look forward to having the opportunity to stay here again!

Hotel Review of the Pan Pacific Whistler Village Centre
Oct 13, 2009
We ride the Whistler bike park during the summer and the Pan Pacific has two great locations in Whistler. If you bring your bikes store them in the Pan Pacific mountainsides storage room. Super easy and steps from the park. We love both hotels but the Village centre has their continental breakfast every morning. After spending so much time in whistler. Having such an easy time with breakfast gets us fuelled and ready to go with no fuss. Always a great time.

Hotel Review of the Pan Pacific Whistler Village Centre
Sept 23, 2009
We stayed 2 nights in the wonderful Pan Pacific Whistler Village Centre hotel and wished we were staying longer! The 1 bedroom suite we enjoyed had a kitchen, living room with fireplace, bedroom and a nice bathroom with nice amenities. It is nice to be able to open windows and the doors off the balcony for fresh air. This hotel is nicely located in the village with plenty of shopping and places to eat. The buffet breakfast was very good and the coffee was great! The staff was very friendly and honest. Stay here is you can!

Hotel Review of the Pan Pacific Whistler Village Centre
Sept 6, 2009
We stayed here a couple years ago and we still cherish it as one of our best vacations ever. Not only is the skiing great and the apres scene one of the best we've experienced (and we live in Colorado and ski all over the state) but the hotel was just lovely. The breakfast was delicious (and complementary) and the rooms were spacious, modern and wonderful, the staff was friendly and helpful. We can't wait to go back.

Hotel Review of the Pan Pacific Whistler Village Centre
Aug 20, 2009
The service was super, I called bc we were going to be coming in late-late at night, and asked to have them make out the beds for the kids and they upgraded us to a lovely suite for just a few bucks, really, like $40 a night. Room was spotless, and breakfast was free for the whole family every day, so the kids could eat whatever weird stuff they wanted and it didn't cost a fortune. Okay, if that sounds weird or cheap - it isn't! breakfast for my people can run $100 easy-- that's gondola money! Downside? there is some construction across the street, and they start work at 8:01am. But it is for the Olympics and it would NOT keep me from staying there again. It is sort of at the end of the hotel road (or the beginning) in any event- the views are lovely. The pool is quite small, but the kids didn't mind and we were out anyway most of the time. It was a lovely place to come 'home' to and had a full kitchen too. We will go back there for sure.

Hotel Review of the Pan Pacific Whistler Village Centre
Aug 7, 2009
We too chose this hotel because of the good reviews on this website. We had a one bedroom lower room with balcony as the price was considerably cheaper than a high floor. This exceeded our expectations as we still had a great view of Blackcomb mountain from our balcony. The room had all the amenities required and we were impressed at the attention to detail by housekeeping staff.
The hotel is in what we thought was the best location with a lovely pool area. Breakfast was adequate and fresh (would have preferred hot eggs!)
All the staf were friendly and helpful.

We chose not to pay for hotel parking as felt it was quite expensive. We parked on Lot 4 which is opposite the front of the hotel and about a 5-10 minute walk (free parking).
Overall an excellent hotel we would stay here again and certainly recommend.

Hotel Review of the Pan Pacific Whistler Village Centre
Jul 21, 2009
Just spent one night on a quick tour of BC. Rooms (a two bedroom apartment and a one bed apartment) were excellent. Kitchen facilities were very good (even though we did not use them). Bathrooms excellent. Pull out bed not as comfortable as could be expected though.

Location excellent. Breakfast better than expected, considering some earlier reviews, pool area adequate. Outside of the bedrooms the hotel lacks a little in facilities and staff appear to be young. For a first visit to Whistler it has a disney like feeling and is very different to the European ski resorts.

Would certainly recommend this accommodation for the room facilities.


Hotel Review of the Pan Pacific Whistler Village Centre
Jul 15, 2009
We stayed for five nights in early July,
Room was great but hotel itself was not quite right, all the staff seemed to be in early 20's and hotel seemed to lack character, in saying that service was good, if a bit functional and breakfast was fine. we had come from Pan Pacific in Vancouver and I felt it ticked more boxes than the Village centre

Whistler itself is very sprawling I didn't ever feel I knew my way around.

Ziptrek is dear (£260 for a family of four) but worth doing.

Peak to Peak is definitely worth doing and not just for the Peak to Peak ride but for the other lifts and the view of glacier skiing.

We had a great meal in 21 Steps restaurant and would definitely recommend.

The old spaghetti factory was just ok but cheap.

Overall a good visit to whistler but not as wowed as I had hoped


Pan Pacific Whistler Village
4299 Blackcomb Way
Whistler, BC V0N 1B4 CA