Feb 26, 2010
We didn't book ahead and tried our luck in Whistler arriving early in
the evening. Found rooms available in the Mountainside Lodge with a very
good deal on the Lofts! Great facilities in the room, lots of space,
nice bed. Would go back if in the area. Shame Whistler-village itself is
too much like Disneyland as the surroundings are amazing
Guest Review of the Mountainside Lodge Whistler
Feb 15, 2010
My husband and I spent three nights at the Mountainside Lodge. The desk
staff were very friendly and offered a room upgrade upon check in. We
decided to not pay the extra money for the upgrade. We stayed in the
Studio room. The room was very clean. It had a nice kitchen with
everything needed to cook a meal. The queen bed pulled down from the
wall and was a lot more comfortable than I expected. As other reviews
have stated, there was some street noise at night. Overall, great value
for the room and perfect location to the ski lifts and village
restaurants. Would defiantly stay again.
Guest Review of the Mountainside Lodge Whistler
Feb 10, 2010
First off, the location was fantastic - short walk to slopes and close
to everything in Whistler Village.
The staff were very friendly.
The accommodations were great. Everything was very clean, well
decorated, and spacious. Felt like home. I would highly recommend the
Mountainside Lodge to friends and family.
Guest Review of the Mountainside Lodge Whistler
Feb 10, 2010
Had a good stay at mountainside lodge. we booked a loft room which had
the two levels!
Very cozy with the fireplace and the kitchen was great and spacious.
Predominately spent the day skiing - the sauna in the room was pretty
awesome but didn't really use it.
Must say loved the fact that it had a laundry - by the time we got to
whistler we didn't have many clean clothes left so that was really
helpful.
Ski storage available - albeit we had some trouble with our combination
lock for our ski locker and it wound up being broken/wrong combination
so that was a bit annoying but the staff resolved it quickly.
Overall had a good stay in whistler at this hotel
Guest Review of the Mountainside Lodge Whistler
Jan 23, 2010
I booked this hotel through a travel agency for five nights (paid in
full) then extended one night directly with the hotel. No written nor
oral explanation on cancellation policy, we received a simple e-mail
explaining the one night extension and room features. When we arrived,
we realized that the room was on the ground floor, facing the busy road,
people looking into our room, thus no privacy. We requested to change
the room but the front desk staff said it would not be possible and
asked us to contact with Assistant Manager (we did by e-mail). We could
not sleep well as the road was very noisy (as other reviewers here
warned) After careful consideration, we decided not to extend our stay
on the last night (they are charging $469 for the night) and asked to
cancel the night. The General Manager of the hotel, initially he would
like to change the room, then when he heard that we wanted to cancel the
last night, he said very rudely that the night was non-refundable. I
contested as we never been told on the cancellation policy and never
paid the last night of the costs in advance. He insisted even they did
not inform, the customer must check the policy and no possibility of
cancel/refund. I contested further and he said that "I want to throw you
out from the hotel if I could find other rooms in the town" I lost words
and decided to raise this issue to the parent company of the hotel,
Shell Vacation Club. After several e-mail exchanges, the hotel accepted
to cancel the last night for no charge. I asked for a formal apology
from the General Manager, but no reply at all.
Positive side: the hotel is close to lifts, only 2-3 mm walk, the room
has Jacuzzi and sauna in the unit (though it did not function
perfectly), the hotel maintenance/cleanliness was OK. However, staff
attitude, particularly General Manager, was not acceptable. Overall, it
was not pleasant stay (we had a fire evacuation on the fourth morning !)
and I would not recommend.
Guest Review of the Mountainside Lodge Whistler
Jan 22, 2010
First off, the location was fantastic - short walk to slopes and close
to everything in Whistler Village. The staff were very friendly.
The accommodations were great. Everything was very clean, well
decorated, and spacious. Felt like home. I would highly recommend the
Mountainside Lodge to friends and family.
Guest Review of the Mountainside Lodge Whistler
Jan 7, 2010
Had a good stay at mountainside lodge. we booked a loft room which had
the two levels!
Very cozy with the fireplace and the kitchen was great and spacious.
Predominately spent the day skiing - the sauna in the room was pretty
awesome but didnt really use it.
Must say loved the fact that it had a laundry - by the time we got to
whistler we didn't have many clean clothes left so that was really
helpful.
Ski storage available - albeit we had some trouble with our combination
lock for our ski locker and it wound up being broken/wrong combination
so that was a bit annoying but the staff resolved it quickly.
Overall had a good stay in whistler at this hotel
Guest Review of the Mountainside Lodge Whistler
Jan 5, 2010
This hotel is good value, the rooms were very acceptably furnished (
indeed better furnished and more spacious than we had expected from the
website photos and descriptions) and the location is quite perfect being
just a couple of minutes walk to the ski lifts and the main village
streets. The hotel is not luxurious, but then it is priced accordingly.
The furnishings and kitchen equipment in our loft suite were smart and
adequate, and they were not worn, tatty or shabby as you might sometimes
fear with this standard of hotel. For a couple I would recommend the
loft suite if you it is within your budget, you can then sleep in the
proper bed in the comfortable balcony bedroom upstairs and enjoy the
lounge area at all times - without having to disturb the lounge in the
evening to convert it into a sleeping area which is the case with the
studio suite. If you use the loft suite to sleep more people than a
couple, be aware that the loft is partly open to the floor below so
whilst it is visually private, noise does easily transfer between
floors. If that is not an issue for you, you will find the loft suite
quite roomy enough for four people. Our loft suite overlooked the pool
area and we did not have any problems with street noise at all, staying
on Saturday and Sunday nights in early January. As mentioned in other
reviews the fact that there is only one lift in the hotel does cause
delays, and if you are fit enough to take the stairs, I would recommend
that you do so whenever possible to avoid frustration. Those who like a
hotel breakfast should not choose this hotel; we were happy to prepare
our own breakfast in the well equipped kitchen and enjoyed the facility
to use our kitchen for snacks and drinks at other times. We felt the
parking charge for the garage was perfectly reasonable as it is so
convenient, and the staff are happy for you to park all day on the day
of your arrival and on the day of your departure. Whistler is a
charming, and large, alpine style village, with many good bars,
restaurants and ski wear shops to choose from, the skiers in our party
were impressed by the range of ski runs, and there are several other
activities to choose from, for example snowmobiling which we found to be
great fun. I'd thoroughly recommend it as a great place for a winter
holiday.
Guest Review of the Mountainside Lodge Whistler
Dec 31, 2009
Three of us stayed here for 11 nights during December. The purpose of
the stay was purely to ski, so we were out of the room for the majority
of the day, using it only to sleep! We had a loft room, which consisted
of a double sofa bed, and a separate den-like bedroom located on the
balcony above the living room. There are two bathrooms in the
loft-suites which makes life easier. The room was just big enough for
three adults - I wouldn't recommend trying to squeeze any more in as
there is limited storage space for this length of stay. Overall the room
was comfortable and well-equipped; The kitchen was great and had all the
essentials.
The Hotel has one of the best locations in Whistler in my opinion. It is
less than two minutes from the lifts (if you cut through by the Pan
Pacific hotel). It is also about two minutes from the Market in the
village square and the other shops and bars etc.
There are a couple of down-sides to this hotel which is why I have given
it four out of five.... Firstly, it can be noisy at night. The room we
were in backed on to the main road, and the hotel fronted on sundial
place which can also be busy. This means that when it snows you can be
kept awake all night by the snow ploughs trying to clear the road.
Secondly, the lift in the hotel can be a problem.... we were on the 5th
floor and would often opt to use the stairs instead of wait an eternity
for the lift to arrive (oh well, kept us fit!). This is mainly caused by
the fact there is only one lift which is frequently used by the staff to
shift all the linen and cleaning products.
This was our 6th trip to Whistler, and easily the best... I would
definitely recommend this hotel, but don't expect too much luxury.... it
is only a three star
Guest Review of the Mountainside Lodge Whistler
Dec 3, 2009
We were upgraded from the Studio to the Loft upon arrival, although the
front staff was young and seemed like they just couldn't wait to get off
their shift, the place was truly perfect for a stay at Whistler! It was
just 2 minutes from the Gondola at the base and the bus stop. The rooms
were really packed with various amenities: kitchen, 2 bathrooms,
fireplace, sauna everything you needed!
Staff was disappointing in attitude, but did they job minimum, luckily
didn't have to deal with them and the quality of room was pleasing and I
will come and stay there again, one of the cheapest hotels in the area
too!!
Guest Review of the Mountainside Lodge Whistler
Nov 17, 2009
We stayed three nights while in Whistler for a conference, and the deal for
three nights (at roughly $56 per night plus parking) was the best part. The room
was clean, and the maid service extremely attentive. However, the noise just
outside the hotel was extreme - loud partying well into the wee hours (and this
isn't even the busy season!) In addition, the only bed in the room was a murphy
bed, and though I don't have back issues ordinarily, I did have a sore back and
hips upon waking each day. If you can get a steal of a deal (as we did!) and
you're not worried about your back - bring your ear-plugs and enjoy! In room
wireless connection was very slow.
Guest Review of the Mountainside Lodge Whistler
Nov 2, 2009
I stayed here for only one night and came in on an early bus from Vancouver just
to see the mountains. When I came in at 10:30 am the staff allowed me to check
my bags while I went out hiking, and when I came back around 3 my room still
wasn't ready so they upgraded me for free to a loft room. This room was amazing
with plenty of space, and a personal sauna and jacuzzi tub, which was amazing.
As well, even though it was snowy/rainy and cold and very quiet in Whistler the
pool and hot tub were still heated warm enough for me to head out there to relax
for a little while. Overall this was a great day for me, and the hotel was
really relaxing. I do think that this hotel would be noisy during the busy
season, but I imagine all of Whistler would be.
Hotel Reviews of Mountainside Lodge
Whistler
Mountainside Lodge Whistler
4417 SUNDIAL PLACE,
Whistler, BC Canada V0N 1B4
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