Feb 26, 2010
I was fortunate to stay here for two nights with my wife and a group of
work colleagues and their partners on a work sponsored break.
The hotel is absolutely perfect with huge bathrooms, lovely gas fire and
spectacular views.
And then you have the resort and mountains as well! All too much to
capture adequately in these few sentences - so I won't!!
You will have a great time if you stay here.
Hotel Review of the Four Seasons Hotel
Whistler
Feb 11, 2010
There is no substitute for Four Seasons service. This place is great.
The Ski Valet service is fabulous and makes getting up on the mountain
so much easier/relaxing. Walking over in comfy shoes to find my
boot/board there is great....changing shoes to join my wife for lunch in
the village is great.
Pool/spa side drink service even in the winter was great. Paul's service
at the pool was great.
Hotel Review of the Four Seasons Hotel
Whistler
Feb 4, 2010
The pros: Clean, nice rooms, provide apples everywhere for a healthy
snack (complimentary), the pool area is spectacular especially the hot
tubs that are outside, beds are definately comfortable (probably
comparable to a Westin's heavenly beds), the complimentary shuttle that
runs every 15 minutes, the bathrooms are really nice marble, tiled and
glass shower, huge mirrors. There is a safe provided which fits a lap
top. The fireplace has a couple leather chairs to read by. The rooms are
spacious. They make skiing very convenient, there is a Four Seasons
shelter near Black Comb mtn. They pretty much have your skis, and
equipment ready to go for you, and keep a basket for you to place extra
layers and such.
The cons: The service is horrible. If you don't have to speak the people
who work in the hotel, maybe you will have a great time. We tried to
avoid it and still had a good time. Everytime we had to ask the front
desk about anything (for example tours), they were rude and acted like
they were annoyed. They were very short with people, they don't smile. I
am sure they deal with lots of complaints all day, everyday, but do they
want more complaints? Like other reviews, our room didn't have any view.
We did have a balcony, but you couldn't really step out there. Our room
looked at the other building (other people's windows). We asked to be
moved and they said not unless we want to pay more. We could not see a
tree or a mountain or anything relaxing-bummer! The location is not that
great, it is away from all the restaurants and ski lifts, that is why
they shuttle you everywhere. The restaurant is dull. It is much more
fun, lively and full of people in the bar area which is huge. They have
comfy leather seating, specials for dinner (example Mexican night we ate
nachos with all the fixings and meat for like $14), live music. The
restaurant has really bad music, nothing exciting about the layout,
burned steaks (we asked for medium well and got burnt). We had better
food at this hamburger place near one of the stops that the shuttle
makes. The burgers are amazing and very reasonable and it is located
near a crepe place which is also amazing. The spa area layout is nice.
The people running the spa are very snotty. They act annoyed as well. We
had a couple's massage and they forgot the aromatherpy (a very different
experience if you have ever done it) and they just said sorry here is a
bottle of lotion you can rub on yourself! I would have to say we
probably would try to stay elsewhere if we go back. I would rather pay
for upgrades at a less expensive hotel than pay the same amount at the
Four Seasons for no view (a big part of this location is obviously the
natural beauty of the surroundings). I think the Four Seasons here rides
on it's name. It is not that they have spectacular service that is for
sure! This was our first stay at a Four Seasons and may be our last. I
think a lot of people looking to stay here would expect an overall good
package since you are spending so much. It is just not the case when you
look out your window and feel like you live in a high rise in NYC, and
not a view of the nature you were expecting.
Hotel Review of the Four Seasons Hotel
Whistler
Jan 23, 2010
This is probably my favorite hotel - ever!! The customer service was fantastic &
the hotel is beautiful! My room had a fireplace and an outside balcony. I had a
huge closet and bathroom. I highly recommend this hotel to anyone staying in
Whistler. It is an easy walk to the middle of Whistler.
Hotel Review of the Four Seasons Hotel
Whistler
Jan 20, 2010
Lets face it, by many standards Whistler is expensive. A very average bottle of
wine in a liquor store is 3 to 4 times more expensive than we would pay in the
UK. Go into a steakhouse have a starter and main for two with any reasonable
wine and you are talking CAD 140 to 150 including tip. So what's that got to do
with Four Seasons, Whistler? Simply that although both resort and hotel are at
the high end of expense compared to say Banff, Alberta, both are EXCELLENT.
We have just returned, literally, to the UK after a 22 hr journey and my wife
and I were so pleased with what Four Seasons delivered that we both thought we
should shout out loud what a great hotel we found it to be. (Again, because we
had returned after a great experience last year!)
Cutting to the chase it is all about service and the service levels we
experienced were SUPERB! There was a conference in the hotel for the first few
days of our stay so it was pretty busy. You would not have known this from the
service that was delivered. One night we went to eat in the restaurant but had
not reserved. It was full. Table in the bar sir? Service from he full menu? NO
PROBLEM! Food was excellent, on time and my mother could have fed three from the
amount of meat I had on my plate.
To the guys on the shuttle, the guys and gals at the Ski Concierge, the guys who
delivered our Apres Ski drink to the outdoor hot tub, in fact to all the staff
at Four Seasons Whistler .........Thanks for making our stay memorable. We'll be
back. Thanks for the quote Arnie!
Hotel Review of the Four Seasons Hotel
Whistler
Jan 23, 2010
I’ve stayed at every other hotel in Whistler, and now I simply won’t stay
anywhere else. They really do make you feel like royalty. Here are just a few
points I can remember –
The front desk staff were incredibly helpful, suggesting things to do OTHER than
skiing. Next time we will take them up on their offers.
The restaurant was fantastic, probably the best steak I’ve ever had. The
Sommelier was extremely knowledgeable about local wines, we had a wine tasting
in the Bar for après, very classy! Our server at dinner suggested different
wines to go with our chosen entrees, the way we talked to her it was very easy
to like her. She told us we would not be disappointed if we shared the 15 layer
chocolate cake to finish, and we definitely weren’t! I e-mailed them once we
left, asking for the recipe for it, that’s how good it was!
The Bar was cool too. Live music on 3 of the nights we were there. Sitting at
the bar and having Kareem build us drinks was the tastiest way we have ever
gotten so drunk!
We went to the pool everyday, a great place to soak our sore muscles after
skiing all day. Paul was so nice, a very happy chap as we called him! We had a
Bloody Edison and I fear that no other Bloody Mary will ever live up to it, so
so delicious. The manager served us chocolate chip cookies and brownies on the
hour, a special touch. It was really nice that he gave us some tips on where
else to eat since we had already dined in their restaurant twice, everyone
should visit the Rim Rock.
We ordered Room Service for breakfast. Mini croissants and pastries, tasted just
like when we were living in Switzerland. We ordered them everyday for the rest
of our stay!
Those were just some of the highlights of our stay, we will absolutely be going
back.
Hotel Review of the Four Seasons Hotel
Whistler
Jan 14, 2010
Loved this hotel. Staff were very attentive. Great pool. Shuttle service to the
village was handy.
Hotel Review of the Four Seasons Hotel
Whistler
Jan 2, 2010
We really enjoyed this beautiful hotel and visit to Whistler. Hotel room for our
family of four was great. We had a suite which included a cozy fireplace and a
beautiful view. Everything from our reception upon arrival was great. Requests
were quickly taken care of, hypo-allergenic pillows, rollaways, slippers all
very quickly brought in. Pool and hot tub were great with drinks served. S'mores
by the fire outside at dusk were a big hit with our kids as well as the Wii game
room. We enjoyed the cozy bar - although the first night the food service was
very slow- this really improved on subsequent nights.
Couple tips regarding utilizing the ski concierge: Initially we did not realize
we were so close and could quickly walk over to concierge so we used the shuttle
which actually seemed to take longer. After the first day we just walked back
and forth, very easy and nice walk plus time to enjoy the hot cocoa! Also- if
you have children that will go to ski school we found it much easier to use
Blackcomb rather than Whistler, simply because we could walk the kids over
instead of loading up all the gear, clomping around in boots and shuttling over.
The kids were equally pleased with the snowboard schools- instructors were
great. The ski concierge was very friendly and eager to help. We were there the
week before Christmas and started off with no crowds which slowly grew- ski
concierge became extremely busy, but the attendants worked so hard to be helpful
and take care of us. Hot cocoa and warm cookies were a big hit with our kids,
although when it was at it's peak busy time cookies were gone!
Only minor issue we had was during the busy, busy mad dash for breakfast. The
dining room fills quickly in the morning. Be sure to get there early, by 7 am to
get a seat. Overflow was directed to one of the ballrooms for an extension of
the buffet. Didn't like that as much, but I have to really compliment the staff
as they tired really hard to meet everyone's needs. It might be a good idea to
have an extra chef on hand to cook eggs to order, etc. as the wait was quite
long. The manager on duty was very gracious and comp'd our children's breakfast.
Hotel Review of the Four Seasons Hotel
Whistler
Dec 21, 2009
My husband and I stayed at the Four Seasons and absolutely loved it! We travel
frequently and feel that this is literally the nicest room we have every had. We
loved the design and space. Our walk-in closet was larger than our kitchen back
home! The service was incredible as well and we would love to stay there again.
I highly recommend it as a hidden gem in B.C.
Hotel Review of the Four Seasons Hotel
Whistler
Dec 5, 2009
We had a lovely stay the the Four Seasons Whistler for six nights. All aspects
were outstanding except the restaurant "Bistro." the atmosphere in the
restaurant is excellent, but the timing is horrible and the food is good, but
not excellent. We ate at the Bistro 3 times, once for lunch and twice for
dinner. Each time, the restaurant was not at all crowded, yet the wait for the
food was excessive. The last evening I ordered the beef tenderloin and my wife
ahi tuna. by the time the dishes arrived, my wife's tuna was cold, but my beef
acceptable. I am not sure what the problem is, but attention to the restaurant
could round out this fabulous hotel with superb service.
Hotel Review of the Four Seasons Hotel
Whistler
Nov 17, 2009
On a special bed and breakfast package booked by our family to celebrate my
husband's 75th birthday, in a virtually empty hotel, we were given a small. dark
room overlooking the front entrance with no view of the mountains that make
Whistler famous. It was obvious they knew before we booked in that this was a
special occasion as we found a card in the room with some small cakes. Yet no
effort had been made to provide us with a decent room. We were the only people
in the restaurant for breakfast on the Sunday morning which might explain the
lack of the promised breakfast buffet and finally we were charged $32 for
parking. We left after the first night instead of paying for a second night
ourselves as we originally planned.
Hotel Review of the Four Seasons Hotel
Whistler
Nov 14, 2009
My husband and I spent several days here taking advantage of deep discounts
during the slow period in Whistler. We had a room with no balcony, which was
fine since the weather was very cool and mostly rainy. The room was spacious,
the bed was wonderfully comfortable, the gas fireplace worked very well, and the
bathroom was a dream. We took advantage of the discount rates at the spa as
well. Every evening there was a complimentary wine tasting (including a
wonderful array of cheese and fruit) in the restaurant. The Squamish/Lil Wat
cultural center is a 5 minute walk and is worth the visit. The swimming pool was
empty for cleaning while we were there. My only complaint with the hotel is the
$32 per day parking fee with no option to park on your own.
Hotel Review of the Four Seasons Hotel
Whistler
Nov 2, 2009
We have stayed in Whistler several times and decided to give the Four Seasons a
try. I've stayed at many Four Seasons Resorts and have always been happy. This
one was fine, but for the money, it really wasn't worth it. If you're skiing,
the location is not great. The Westin, Pan Pacific and Hilton are much better.
Rooms are nice, but not any better than the Westin or Pan Pacific, yet they were
priced much higher. The hotel staff were overly formal. I don't think we'll
choose to stay here again. .
Four Seasons Whistler more Hotel
Reviews
Four Seasons Whistler
4591 Blackcomb Way
Whistler, BC V0N 1B4 CA
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