Jan 12, 2010
I came from Hong Kong to visit my parents and they help me to join a 2-days
local tour to Whistler on 24-Dec. The hotel location is great as it is closed to
most places we need. The service desk is helpful as they remind us to have a
booking for dinner when we check in -- as the day is Xmas eve. They also suggest
a nice steak house (he even mentioned that it is not the best at Whistler, but
still a good one) just next to our hotel as we have a 7-years old kid. Although
the earliest time we can find is 8:30pm, it is just great as we can walk around
the village and have a short rest before for the guest dinner.
There is a Acer laptop at the lobby with a printer attached -- which is great
for me as I forgot to bring my netbook.
Anyway, this is another nice Best Western hotel I visit -- you may find my
comment on another one located at Oceanside, CA.
Hotel Review of the Best
Western Listel Whistler Hotel
Dec 24, 2009
Good: short walk to the Whistler Gondola, restaurants and shopping; underground
covered parking, storage of skis on site, free newspaper, free wifi.
Bad: parking fee, carpet is worn, slow wifi, maid knocked on the door at 8:30am
to clean the room.
Generally, the restaurants in this area are pricey but you can save some bucks
by either getting your meals from the local grocery store which is in the middle
of the village or trying some of the more value oriented restaurants such as The
Spaghetti Factory or The White Spot.Hotel Review of the Best
Western Listel Whistler Hotel
Dec 20, 2009
Great location in Whistler. Couple minutes walk to the lifts. Excellent
Restaurant: Bearfoot Bistro!! A must try! Rooms very comfortable. All the
comforts of home. Friendly staff. Great housekeeping.
We'll be back!!
Hotel Review of the Best
Western Listel Whistler Hotel
Dec 19, 2009
The service at this hotel was unbelievably bad. It all started with the check
in. Power was out when we arrived. It was apparently a scheduled outage, but
they did nothing to assist confused guests. There was a note to enter the side
door. I did and found the lobby which was totally dark. I said "hello, anybody
here" several times with increasing volume, but no response. I made my way up
the hallway until I found a door with somebody sitting there (general manager).
He said the power was out and found the front office manager, who checked me
using a flashlight. The front office manager told me to park my car below and
use the stairs. I asked about my luggage and skis. He told me to carry them up
the stairs from the carpark. I struggled to figure out where to park because it
was dark and no signs. Construction workers helped us find a starway, which was
actually roped off stating UNDER CONSTRUCTION. This led to the lobby. The stairs
to the rooms were at the far end of the hotel, and our room was directly above
the near end, so we had to completely traverse the full distance of the hotel
twice with our luggage. The front office manager and general manager both knew
this, yet they did not suggest that we unload at the lobby (which would have
been half the distance) nor offer to help with our luggage and skis. Only after
we got upset did they offer any help at all. Then they sent the maintenance man
to help. This was not enough to help carry our belongings, when we passed the
lobby with our stuff, the front office manager and general manager were just
standing there. My wife had to say "can you please help?".
This was not the end of our tribulations with this hotel. We could not get our
room warm. When we called, they sent someone who just adjusted the settings and
said it would warm up in a bit. But it did not. It took several calls before
they actually did anything to fix the air conditioner.
None of the ice makers around our room worked. When I called the front desk, it
was again the front office manager manning the desk. Frustrated with all the
problems, I asked if this hotel was really ready for the season. The front
office manager actually said "I am not continuing with this conversation
anymore".
If you look at the reviews on this site, there is a consistent theme: The
location is good (which it is) but the service is bad. And it is very bad. There
are some staff that were very friendly. However given their management, how can
anyone expect consistent good service. It is all too bad, because location is
expensive, and service is cheap. They could have a good thing going with a
change of management.
Needless to say, we will never stay there again. And we don't recommend it to
others.
Hotel Review of the Best
Western Listel Whistler Hotel
Nov 18, 2009
I stayed at this property for 5 days recently. The price was very reasonable,
and the location very central and convenient. The rooms are basic, and are not
exactly "new" but they were good enough for my purposes. I found them to be
clean and really that is all I was looking for. If you are looking for anything
at all beyond a place to leave your things and catch some sleep, this may not be
the best choice for you.
Hotel Review of the Best
Western Listel Whistler Hotel
Oct 31, 2009
After checking out the other hotels in the area we chose the BW. The rooms are a
little on the small side and have been well used, but compared to the prices
being charged at the nearby hotels it represents good value for money. We ate in
the hotel restaurant, the Bearfoot Bistro. That was a strange experience. The
food could not have been bettered in both quality, presentation and value for
money, but almost as much time was used up by various members of the waiting
staff checking that all was well as we spent actually eating it. Be warned if
you like a bottle of wine. The wine list runs to over a hundred pages. It would
be cheaper to spend a month in the hotel than buy one bottle of some of the
wines I found. What I did not find was a reasonably priced wine. Some of the
names I recognised from other restaurants, but not the prices - they were at
least double. There may have been something I was prepared to buy, but life is
too short.
Hotel Review of the Best
Western Listel Whistler Hotel
Oct 11, 2009
Close to the facilities I needed to be at. I was satisfied with my hotel and
stay. The staff were friendly and accommodating. The location was excellent.
Although parking was extra I would recommend this hotel to anyone, family,
conference or solo traveler.
Hotel Review of the Best
Western Listel Whistler Hotel
Oct 2, 2009
The front staff and manager were incredibly helpful. Initially our room was
unavailable only because the previous guests destroyed the room. The situation
was rectified for us. This hotel is a decent place to stay for the price. It is
very close to whistler gondola, and very close to the entire whistler stroll.
The Barefoot Bistro in the Hotel is amazing expensive, but very good. The
regular rooms are average hotel rooms, nothing out of the ordinary, but the
suites are very nice. The front desk staff is quite accommodating. You do have
to pay 15.00 per night for parking.
Hotel Review of the Best
Western Listel Whistler Hotel
Sept 20, 2009
Location was very close to everything. The staff was very nice and the food was
good. The parking rate was high and the breakfast was a little high. Very
convenient to the slopes and village. Everything was within walking distance
that could need. And the staff was very nice and helpful. I would recommend this
for anyone that wants a good rate with a great location.
Hotel Review of the Best
Western Listel Whistler Hotel
Sept 7, 2009
My experience is the mirror image of another review in June of 2008 from
Huntington Beach, CA. We booked for two days by phone. No special policies were
mentioned by the hotel agent--nor were any policies cited in the advertising
write up about the property. Our daughter got sick in Seattle. We had to call to
delay our trip, cutting our Whistler stay to only one day. Our cancellation call
was about 6-8 hours before our stay. Literally traveling the world as we do, we
have come to expect that cancellations can be made a few hours beforehand a
reservation--especially if they are made by credit card.
Upon calling to cancel, the hotel clerk stated that they had a 48-hour
cancellation rule and we would have to pay for the canceled night. We went ahead
and traveled to Whistler and spoke the manager on duty, assuming we could
explain why were had to cancel. It made little difference; she was adamant about
their policy and finally allowed to have us pay for half the room price.
So, as far as we were concerned, we ended up paying 150% rate for a room. My
wife now simple hates the memory of Whistler, Canada even though I am sure it is
a delightful place.
Hotel Review of the Best
Western Listel Whistler Hotel
Jul 22, 2009
The room is rather small, but very clean. Front desk staff was polite and
helpful. Since our room faced the back of the hotel, we did not hear a lot of
noise from the street. But during the night, there were plenty of hotel guests
talking loudly in the hallway. For travellers who want to go to bed early and
enjoy a restful night, this may not be the best choice in accommodation.
Hotel Review of the Best
Western Listel Whistler Hotel
Jun 10, 2009
Brilliant location right in the heart of Whistler village - minutes from
Whistler village Gondola - surrounded by lots of shops and bars and restaurants
to chose where to eat breakfast - lunch or dinner......great breakfasts at
Blacks - great chimichangas at Longhorn Saloon - try Ziptrek great
fun.....locals are helpful too......great room - clean - tidy - roomy - great
advertisement for Best Western.......
Hotel Review of the Best
Western Listel Whistler Hotel
Mar 10, 2009
This was my third ski trip to Whistler and as compared to the Delta resort where
we stayed before, this was an improvement. I look at hotel properties as a
staging area for my vacation - a place to sleep, wash and safely keep my
belongings. With that in mind, I found the location of the hotel was perfect. I
went for a skiing vacation and the hotel is very close to the base area of
Whistler-Blackcomb while still being very close to the village center for
restaurants, shopping and après skiing.
The room was larger than I expected. The bed was very comfortable and the staff
was very accommodating in putting hypoallergenic bedding in place for me and my
son. The bathrooms had been remodelled and were clean and spacious. The soaps
and shampoos were just this side of acceptable, but I heard that he management
is looking to upgrade them. Each room has a refrigerator, a coffee maker (with
coffee and tea), tea kettle and lots of cups and glasses. (8 glasses?!?!)
The staff could not have been more helpful. We had some minor travel problems
and the staff went out of their way to help us get through them.
The sauna, hot tub (inside) and pool (outside) were clean and convenient with
lots of clean towels and shower areas. There is a coin operated washer and dryer
area which I did not use, but it is easy to access.
The hotel has a highly touted restaurant, The Bearfoot Bistro, but we did not
eat there so I cannot comment on it.
All in all I think that the Listel has a lot to offer!
Hotel Review of the Best
Western Listel Whistler Hotel
Jan 10, 2009
This is my hotel of choice in Whistler, I’ve been staying at this smae hotel for
the last five years. Cheapest ticket in Whistler in proximity to the gondolas.
Less than a five minute walk ( 300 meters) from the lift. Don’t let the Best
Western banner scare you. Hotel is perfect for a ski trip. Rooms are relatively
spacious - 2 queen size beds - small fridge in the room for breakfast
necessities. Hotel has a hot-tub, but darn thing is indoors - only real
drawback. Free internet - and hotel is just off the main street - you will
appreciate it at night time. Windows really open. Hotel is 3 minutes from
Affinty ski rental - front desk usually have a 10% discount card.
Hotel Review of the Best
Western Listel Whistler Hotel
Jan 05, 2009
Good value for money
Reception staff very friendly and accommodating. Spacious room with scenic view
of Whistler. Recreational facilities well kept. Bistro served an excellent
breakfast. Good value for money. We really enjoyed or stay.
Best Western Listel Whistler
4121 Village Green
Whistler, BC V0N 1B4 CA |
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