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Hotel Review of the Summit
Lodge Hotel Whistler
20 Oct 2010
Beautiful restful destination
I love the fact it is in the village but not right on the busy main
stroll. Access to shops and restaurants is only a few steps away.
Beautiful intimate hotel. This was our second time there and we will
return again.
Hotel Review of the Summit
Lodge Hotel Whistler
20 Oct 2010
Great vacay!
Hard to know what to expect when you "order online" for a hotel...but
this one lived up to our expectations. It was clean, comfortable and in
a fantastic location. The staff was friendly and helpful. Had some
problem parking in the garage, as its stalls are made for Smart Cars,
not mini-vans or larger family cars. We would definitely stay there
again.
Hotel Review of the Summit
Lodge Hotel Whistler
Oct 12, 2010
Pretty average hotel, could stand to be a bit cleaner. Bathtub was
clogged, and remained so for 2 days after asking them to unclog.
Showering in 4 inches of water doesn't help noticing the thick film
under your toes, shower REALLY needed cleaning. Note that they advertise
"King" bed, but it's that new "Hotel King" that seems to be cropping up
in hotels that's somewhere between Queen and the King that we all really
know. We'll pop for the extra few bucks and stay at a nicer place next
time. Loved the spa, very nice massage. Nice location.
Hotel Review of the Summit
Lodge Hotel Whistler
Sep 24, 2010
Our room (actually a studio with kitchen) was very comfortable. The
hotel itself looks trendy / modern and is nice. Excellent stay when
exploring Whistler.
Hotel Review of the Summit
Lodge Hotel Whistler
Sep 24, 2010
I stayed with a couple of my girlfriends and we were all extremely
disappointed to the point it was almost laughable. We had paid for the
extra person thinking we would get a room with two beds only to find out
it was one and a pullout. It was when we were getting ready for bed we
realized that the pullout didn't have any bedding on it. We called down
and they said it was in the coffee table (trunk) and we had to make it
up ourselves. Fine. The bedding however was dirty. I called down again
and asked if they could bring us up some clean sheets for the pullout
cause the ones we had were dirty. We waited about 20 minutes and a
gentleman knocked on the door. I took them from him and quickly opened
them up to notice they too were dirty/stained. I pointed it out and
asked what was on them. He looked closer and said "I don't know". I
asked if he would please bring me some that weren't dirty and he said,
no word of a lie, "I don't have time to find you clean ones". Now, in
his defence, they do come back from laundry in cute little folded
bundles and I am sure he just meant he couldn't go through and unwrap
them all to inspect them...but saying you don't have time to find a
hotel guest 'clean sheets' is laughable. I slept fully clothed on the
pullout with the less than fresh bedding.
My girlfriends didn't fair any better on the bed. In the morning when
they were getting up they noticed the sheets pulled off (they aren't
fitted, it's a tucked flat sheet) and the mattress pad was disgusting.
The elastic was broken on one corner and under we found....cigarette
butts. I will put up the pictures when I can find them; for obvious
reasons they didn't make the holiday album!!
We told the front desk upon checkout that we were not impressed with the
housekeeping and the responses to our request for clean bedding. She
took our phone numbers and email addresses and said she would have the
manager contact us. She did not offer waive the extra person charge or
even the parking charge and to this day the manger has not called.
I WOULD NOT recommend this hotel. If there is ANY other room in ANY
other hotel ANYwhere else in the city of Whistler - do yourself a favour
and book it and not the Summit Lodge.
Hotel Review of the Summit
Lodge Hotel Whistler
Aug 31, 2010
Breakfast: Not included
Fully Equipped Kitchenette: Yes
High-speed Internet access in room: Yes!
Pet Policy: Dogs welcome, pets stay free!
Underground Parking: $19 plus tax a night
I was able to find much cheaper prices on
www.allure-hotels.com than on
the hotel's own website.
CLEAN! Loved the hotel! We stayed here with our medium sized Australian
Shepherd and he was treated with the same level of service as we were!.
I would never thought dogs stayed at this hotel as the housekeepers
maintain the rooms amazingly. I have not seen one strand of hair on our
furniture. I did not hear a single dog barking during our stay and there
were no noticeable pet odors. The housekeepers are very friendly in the
morning and always take the time to make sure you have everything you
need. Canine Cove, found opposite the public at Lost Lake is
approximately 20-25 minutes trail walk from the hotel. Dogs are welcome
off-leash on the dock, just past the Cove as well.
Located near the Marketplace, minutes from the Marketplace IGA, 7-11,
Post Office, Whistler Public Library and the Village. The rooms are
nicely set up for working, with a table and desk. Although breakfast is
not offered, the fully equipped kitchenette is very convenient for
preparing meals, and has all that you would require.
Underground parking fee is $19 a night but is secure and requires room
key for access. Free wireless internet access in the rooms is a bonus,
as not all Whistler hotels have this. Overall we would highly recommend
the Summit Lodge & Spa and would revisit without hesitation!
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