Guest Review of the Mountainside Lodge Whistler
26 August 2011
My husband and I received a gift of a week-long timeshare stay at the
Mountainside Lodge in July. It was our first visit to Whistler. Our friends had
been to Whistler, but always in the winter with snow. So, we were not really
sure what to expect in the summer. Our introduction to the Lodge was wonderful. I think the Mountainside Lodge is an excellent
deal and good value.Guest Review of the Mountainside Lodge Whistler
Feb 7, 2011
I stayed here with my partner and 2 friends. The location is fantastic, about 1
minute from the Gondolas. The loft has a nice separation with a bed room
upstairs and the sofa bed downstairs. I would not stay here with more than 4
adults, but for 4 it was fine.
The lofts have 2 bathrooms which made getting ready much easier. The kitchen was
fully equipped. Our room was quite. The pilot light in the fireplace was oddly
loud, luckily we are not light sleepers so this did not bother us.
I found the staff to be good overall, with some friendly individuals. The hotel
takes $200 deposit on arrival for any expenses / damages which I thought was a
bit odd, especially as the hotel room is paid for up front with a less than fair
cancellation policy.
The water was scheduled for 'unscheduled' maintenance on our last day so the
water was shut off at 10am while checkout was at 11am. This made check out a bit
more challenging for a group of adults who had been out late the night before.
We were given a later checkout at 11:30 which was appreciated.
I would stay in this hotel again.
Guest Review of the Mountainside Lodge Whistler
Feb 4, 2011
We stayed here for a week from 28 January through to today, as an exchange
through Interval International. The one bedroom apartment was extremely well
equipped with good furnishings. We looked over the pool and hot tub, with views
to the slopes. We agree with other reviewers regarding the noise issue,
especially at the weekend. The windows do not seem to block any noise at all.
Hot tub was welcomed, but if you didn't get there early got extremely busy.
Think also the management could do more to police the deck/pool area, as
although there are no smoking signs in place, on several occasions we observed
people smoking whilst in the hot tub.
All staff were extremely friendly, with check-in and out efficient.
Guest Review of the Mountainside Lodge Whistler
Feb 3, 2011
We stayed in a one bedroom deluxe suite (two rooms joined with kitchen etc) with
a mountain view. The main issue was the noise. The windows are not very good for
sound. Our room was actually at the back facing the road and the mountains. At 5
am the garbage trucks would arrive to pick up the gargage for the hotels around
us which you could hear clearly. You could also hear all the delivery trucks
making their early morning deliveries. It is also a main road of the Whistler
Village area so buses and trucks are going by constantly - the larger ones are
pretty noisy. The main bus stop for skiers arriving for the day was right
outside our window.
The location was great for the price - just a short walk to the base of the
hills or the village shops (no need for shuttles). The hotel is older but being
maintained - freshly painted and kept clean. The staff seemed friendly.
The only other minor issue was the hair dryers - they last about 10 seconds then
overheat and you have to wait for them to cool down.
Guest Review of the Mountainside Lodge Whistler
Jan 29, 2011
This hotel is well positioned for the slopes and could be one of the best in
Whistler, but the problem is the noise. We knew when we booked about the noise,
but chose to ignore, as we both ski hard and sleep well. BIG MISTAKE!!!! The
management allow the restaurant clientele to exit via the pool area well after
midnight so don’t bank on any sleep before 12.30. The gate self shuts with a
bang. In fact all doors shut with an annoying bang. The windows are paper thin
hence the late night noise is not suppressed. The fridge is very noisy also. In
the reception there is a notice saying they strive to get 5 stars from trip
advisor. They have no chance because the management won’t do anything about the
noise problems. It’s easy – Cushion the doors, redirect restaurant clientele and
ask to leave quietly, hang heavy curtains, replace glazing and replace fridge.
They will then get 5 stars.
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