Hotel Review of the Best
Western Listel Whistler Hotel
May 2, 2010
This hotel is within a short walk to the ski lifts, gondolas, shops and
restaurants. We parked the car below the hotel ( charged per night) and
never used it until we checked out. Everything was so close to the
hotel. Since this was the Christmas season, everything was decorated and
all lit up. Enjoyed all of the skiing, eating and the hotel. My daughter
can hardly wait to go back. Apr 14, 2010
You can't really fault this hotel in terms of its location, centrally located in
the Village and within 3 minutes walk to the Ski lifts/gondolas. You can't
really expect much from a 3 star hotel (with 4 star and above prices - its
expensive at Whistler), room was reasonably sized (twin beds which are queen
sized). Basic and certainly not luxurious. If you are expecting a nice view from
the room overlooking the mountains or the village, you can just ........ FORGET
ABOUT IT. My room was on the ground floor and it overlooks the road/drop off
area. If you are thinking of a romantic evening in the room with your partner,
you better draw your curtains :-( cos you are not only getting an awful view,
you'll not get any privacy at all!
In terms of cleanliness - its acceptable, furnishing was a bit drab but decently
maintained. Checking in was ok. Service was ok (didn't really make any requests
out of the ordinary - nothing extraordinary or even exciting happened). In
short, its a hotel without a "wow" factor and certainly not memorable -
basically, a no frills hotel.
Hotel Review of the Best
Western Listel Whistler Hotel
Mar 13, 2010
Good location, friendly staff, clean rooms BUT the sheets did not fit the bed
and we ended up sleeping directly on the mattress...EWWW!!!! and first thing in
the morning the cleaning staff made so much noise that it was very disturbing.
Being a travel agent myself I would not recommend this hotel to anyone and even
after sending two emails I have had no replys
Hotel Review of the Best
Western Listel Whistler Hotel
Mar 9, 2010
we stayed 2 nights in this hotel. Thought the room was spacious, clean and
functional. We really appreciated the free internet access in the lobby. I would
stay there again if passing by Whistler.
Hotel Review of the Best
Western Listel Whistler Hotel
Feb 23, 2010
Very big room. Nice bathroom. Very close to the Village and the gondolas (5
minutes walking). Haven't try the restaurant for dinner (too expensive) just for
the breakfast and it was not very good.
Hotel Review of the Best
Western Listel Whistler Hotel
Jan 12, 2010
I came from Hong Kong to visit my parents and they help me to join a 2-days
local tour to Whistler on 24-Dec. The hotel location is great as it is closed to
most places we need. The service desk is helpful as they remind us to have a
booking for dinner when we check in -- as the day is Xmas eve. They also suggest
a nice steak house (he even mentioned that it is not the best at Whistler, but
still a good one) just next to our hotel as we have a 7-years old kid. Although
the earliest time we can find is 8:30pm, it is just great as we can walk around
the village and have a short rest before for the guest dinner.
There is a Acer laptop at the lobby with a printer attached -- which is great
for me as I forgot to bring my netbook.
Anyway, this is another nice Best Western hotel I visit
Hotel Review of the Best
Western Listel Whistler Hotel
Dec 24, 2009
Good: short walk to the Whistler Gondola, restaurants and shopping; underground
covered parking, storage of skis on site, free newspaper, free wifi.
Bad: parking fee, carpet is worn, slow wifi, maid knocked on the door at 8:30am
to clean the room.
Generally, the restaurants in this area are pricey but you can save some bucks
by either getting your meals from the local grocery store which is in the middle
of the village or trying some of the more value oriented restaurants such as The
Spaghetti Factory or The White Spot.
Hotel Review of the Best
Western Listel Whistler Hotel
Dec 20, 2009
Great location in Whistler. Couple minutes walk to the lifts. Excellent
Restaurant: Bearfoot Bistro!! A must try! Rooms very comfortable. All the
comforts of home. Friendly staff. Great housekeeping.
We'll be back!!
Hotel Review of the Best
Western Listel Whistler Hotel
Dec 19, 2009
The service at this hotel was unbelievably bad. It all started with the check
in. Power was out when we arrived. It was apparently a scheduled outage, but
they did nothing to assist confused guests. There was a note to enter the side
door. I did and found the lobby which was totally dark. I said "hello, anybody
here" several times with increasing volume, but no response. I made my way up
the hallway until I found a door with somebody sitting there (general manager).
He said the power was out and found the front office manager, who checked me
using a flashlight. The front office manager told me to park my car below and
use the stairs. I asked about my luggage and skis. He told me to carry them up
the stairs from the carpark. I struggled to figure out where to park because it
was dark and no signs. Construction workers helped us find a starway, which was
actually roped off stating UNDER CONSTRUCTION. This led to the lobby. The stairs
to the rooms were at the far end of the hotel, and our room was directly above
the near end, so we had to completely traverse the full distance of the hotel
twice with our luggage. The front office manager and general manager both knew
this, yet they did not suggest that we unload at the lobby (which would have
been half the distance) nor offer to help with our luggage and skis. Only after
we got upset did they offer any help at all. Then they sent the maintenance man
to help. This was not enough to help carry our belongings, when we passed the
lobby with our stuff, the front office manager and general manager were just
standing there. My wife had to say "can you please help?".
If you look at the reviews on this site, there is a consistent theme: The
location is good (which it is) but the service is bad. And it is very bad. There
are some staff that were very friendly. However given their management, how can
anyone expect consistent good service. It is all too bad, because location is
expensive, and service is cheap. They could have a good thing going with a
change of management.
Hotel Review of the Best
Western Listel Whistler Hotel
Nov 18, 2009
I stayed at this property for 5 days recently. The price was very reasonable,
and the location very central and convenient. The rooms are basic, and are not
exactly "new" but they were good enough for my purposes. I found them to be
clean and really that is all I was looking for. If you are looking for anything
at all beyond a place to leave your things and catch some sleep, this may not be
the best choice for you.
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