Guest Review of the Harbour Towers Hotel Victoria
29 December 2011
We are 5 people in a 2 bed suit. The heaters were broken
so we had no heat, what they gave us was 1 space heater.
Its winter you need heat. The windows are from when
hotel was built. There is like no lighting. a lot of the
plug ins didn't work. The pillow smelt like someone's
head was on it. The beds were very very uncomfy. could
feel the springs. they never stocked up towels, teas,
etc.. Talked to the manager and said that we get
complimentary breaky, so we went ate. Next day we got
the bill and there was $73 charge. I will NOT recommend
this hotel to ANYONE. We came on a hockey tourney and we
had others that said they had water leaks and mould all
thru the room. Only best thing is location, you can see
parliament building. Looks best at night with the
Christmas lights. And its walking distance to down town.
Guest Review of the Harbour Towers Hotel Victoria
29 November 2011
I stayed there last month and this is the second time
there. The first time I had issues with screaming babies
and was upgraded to another floor in a huge room. That
wasn't so bad.
This trip, the heater in the room didn't work and the
company meal vouchers that were pre-paid were not ready
when I checked in. After checking again, they said they
still were not ready and I ate regardless charging it to
the room. The last day they apologized for this and
removed the charge only to charge it back a week later!
I'm not sure what sort of scam this is outfit is running
but the final invoice does not reflect these charges and
they applied them to my credit card a week later.
I will never visit this hotel again, its dishonest to
agree to charge then change your mind after leaving
town.
Guest Review of the Harbour Towers Hotel Victoria
22 November 2011
The staff at the front desk was pretty helpful for the
most part! I really appreciated Amanda, she was great; a
thumbs up for her! I was a little disappointed that the
pool closed at 11pm. I was also disappointed with the
service at the restaurant in the hotel (we were not
served right away and the customer service was a little
off). I got a really good deal on this hotel from
priceline so I couldn't be happier (came out to be $55
plus tax per night). I was actually quite content that
no one complained about how loud my music was :). The
room was pretty small but it was quite clean. I was
really confused with the shower; the water in the shower
turned really hot and really cold at random times (I
almost got burned). Also, I am not sure that the heat
worked, it was really cold in the room. But overall, the
hotel was pretty good for a 3 star hotel. I was overly
impressed! Parking is $12, but if you are staying here
on the weekend you can find street parking for free!
Room Tip: Ask for the seventh floor (this will help you
stay away from animals) Ask for a refrigerator and
microwave (all rooms do not come with these appliances)
Make sure you ask if the heat in the room works
Guest Review of the Harbour Towers Hotel Victoria
15 November 2011
Thank you to the management and staff of the Harbour
Towers Hotel for another fantastic stay for the Cops for
Cancer Tour de Rock Team and Volunteers. This group of
40 stayed in comfortable clean rooms with wonderful beds
and beautiful views. The staff were extremely
accommodating and always helpful. Going that extra mile,
the Harbour Towers supported this Team in their fight
against childhood cancer by hosting special events,
providing extra rooms for travelling Team members and
providing family and friends with special rates. We LOVE
staying at the Harbour Towers and hope to be there again
next year! |
