6 January 2012
The view from our room was less than impressive though
the rooms were quiet and clean. One of the biggest
issues was the poor service from the front desk clerks
throughout the 3 days we stayed. The internet service
was down at the complimentary kiosk for nearly the
entire 3 days we stayed with little attempt to fix it or
concern that it was not working. If we had wanted simply
to use the computer for facebook or reading the news, I
would not have held it against the hotel much however
most travellers now rely on internet access to check in
for flights, book tours, access travel information, etc.
It was extremely frustrating to have clerks be so
flippant about the lack of this service. Luckily on our
last night I was able to track down a manager who
allowed us to use his private office to print off
boarding passes for the ferry. We chose the Coast since
I have always enjoyed other Coast properties but this
was a true let down.
Pay the extra for a room with a view in advance when
booking. Gorgeous views of the marina compared to the
air conditioning unit if you cannot secure a water front
view.
Guest Review of the Coast Harbourside Hotel Victoria
BC
5 January 2012
We have stayed here many times. The hotel is very clean,
friendly staff and great food. The part we love is the
location, you are right in the heart of Victoria yet it
is in a quiet area and it is pet friendly
Guest Review of the Coast Harbourside Hotel Victoria
BC
23 December 2011
Stayed in this hotel for 1 night with my family while
visiting my hometown Vancouver.
be there for many times since teenager. Love the
location which is near the Paramount and other major
attraction with great view and reasonable room rate.
Would definitely visit again.
Guest Review of the Coast Harbourside Hotel Victoria
BC
22 December 2011
We stayed here in January 2011 while we were in town for
the Canadian National Figure Skating Championships. I
don't know if anything has changed since the time we
were there, but I didn't know Trip Advisor existed back
then, so I am just now getting around to leaving reviews
for several places we have stayed at over the year.
We were very happy with our stay. We drove from
Washington to Vancouver and then took the ferry over to
Victoria. We have a cat that requires twice daily
medicine and if we are driving somewhere it usually
makes more financial sense to just bring him with us
instead of paying for boarding. I don't remember what
the pet fee was offhand, but it was less than it would
have cost us to board him. When we first inquired about
their pet policy when we made reservations, the girl we
talked to was very friendly and told us that they have
had all kinds of pets staying there, including birds.
This was a huge plus to us because we have run into
quite a few hotels in our travels that allow dogs, but
not cats and other animals. They also provided pet food
and water bowls, pet beds and pet food upon request. We
didn't need any of this, but we liked the fact that it
was an option. I have found that just because a hotel
says they are pet friendly, doesn't necessarily mean
that they are literally friendly about pets, but this
hotel lived up to the friendly part!
Guest Review of the Coast Harbourside Hotel Victoria
BC
22 December 2011
We had a harbour view room. It was a beautiful view, but
as others mentioned, the balcony is standing room only.
Since it was January, and cold, this wasn't at all a
problem, but I wanted to mention it just because some
people may not like the small size.
The sea planes start taking off and landing early in the
morning, as other reviewers have mentioned. I'm a very
light sleeper, and hate waking up early, but the planes
honestly didn't bother me at all. Maybe I didn't stay
long enough for them to become annoying. My husband is a
career pilot so he was like a kid in a candy store with
the planes. He thought it was cool that we could watch
them land and take off from our room. The ferry also
comes in from Port Angeles every morning, and to be
honest, I found the horn from the ferry much more
annoying than the noise from the planes.
We ran into the maid as we were leaving our room a few
times and she was incredibly friendly, which was also a
plus. I have found that in general the house keeping
staff is either rude or they just ignore you in other
hotels (maybe we've just had bad luck) but whoever this
lady was, was always very cheerful and friendly in the
morning.
We kept our car parked in the under ground lot, and just
walked to the Sav-On Foods arena each day (which is just
slightly beyond the down town area). It was a good walk,
but not a horrible one. It took us about 45 minutes to
get there and back each day, and we enjoyed the walk.
The hotel isn't in the downtown area, but if you don't
want to walk or drive your own car, they had a
complimentary shuttle service that you could use. We
didn't know the layout of the city when we first
arrived, so on that first night we used the shuttle
service to find a place to eat downtown. The guy who
drove the shuttle was very friendly and personable and
he recommended some great places to eat at when we
asked. After we learned the layout of the town we didn't
use the shuttle again, but its a good option to have if
you don't want to walk. They will drop you off where you
want to go and pick you back up and bring you back to
the hotel.
Guest Review of the Coast Harbourside Hotel Victoria
BC
22 December 2011
The restaurant was good too. We only ate breakfast there
each morning and had some drinks at night, but I can't
complain about either. Our room package had free
vouchers for the breakfast buffet and while it wasn't
the largest buffet I've ever seen, there was plenty to
eat and fill me up. The wait staff was also very
friendly. Breakfast did seem a bit expensive if you
didn't have the vouchers though.
If we go back to Victoria in the future we would
definitely stay here again.
Guest Review of the Coast Harbourside Hotel Victoria
BC
17 December 2011
I have stayed in this hotel a few times and have never
been disappointed. The service is great, the views are
spectacular, and the service is good. My only
reservations on this hotel are 1) the hotel pool is an
indoor outdoor and so I find it chilly and uncomfortable
in the winter and 2) the restaurant is very expensive. I
don't mind the cost for dinners, but I find the
breakfast and lunch menus out of line with other hotels
in the area. I would recommend this hotel to anyone but
suggest that you go elsewhere for morning meals. |
