Holiday Inn Express Richmond Review

Guest Reviews of the Holiday Inn Express Vancouver Airport
Jan 2, 2009
NICE clean room. Continental breakfast was more than we expected. Hotel served hot food-bacon, eggs. Added security was nice( elevator access for hotel guests only). Conveniently located near restaurants, etc.

Guest Reviews of the Holiday Inn Express Vancouver Airport
Dec 22 2008
Staff that was very helpful and getting us tooth paste and body wash.
Clean, very comfortable, excellent Eggs, Bacon, and all the usual breakfast favorites, close to airport, I'd stay again anytime!

Guest Reviews of the Holiday Inn Express Vancouver Airport
Dec 10, 2008
Great hotel. I appreciated the helpfulness of the front desk and the great breakfast. If breakfast food was out, a request replenished it immediately. Unfortunately, there were only a few small drawers for clothes, and little room for 4 people to even store their suitcases. We just lived out of them and lined them up near the doorway. Good security in hotel & parking lot, too. Also, very quiet, though very near the airport!

Guest Reviews of the Holiday Inn Express Vancouver Airport
Nov 5, 2008
Nice location, close to the airport & BC Ferries. Friendly help desk & great continental breakfast. I asked to stay on the upper level and I was given to stay on the top level (8th floor). Room is clean & comfortable

Guest Reviews of the Holiday Inn Express Vancouver Airport
Nov 1, 2008
This hotel is fantastic! When we booked on internet, I asked for top floor with view and they accommodated this request. The price was reasonable and the breakfasts adequate in a nice room with tv and plenty room despite hotel being busy.

I love the parking arrangements - you can drive in through a secure gate and park underground very close to elevator that will take you to your room - it was very convenient for unloading and loading and there are trolleys there to help wheel luggage right into elevator and to your room.

The views are open to the west north west and although near airport,noise is not a factor - the room was sufficiently soundproof. Room was also modern and very clean with all that is listed in this class of hotel.

My only complaint would be that the surrounding road system is a bit confusing if you are driving - although close to main connectors in and around the city, it takes bit of getting used to due to its location - however, it is very convenient to everything and will be close to the new train connection once built - I have stayed here twice now and have no complaints - staff also very helpful and friendly. close to airport and an ideal hub for visits in and around Vancouver

Guest Reviews of the Holiday Inn Express Vancouver Airport
Sept 15, 2008
We spent two nights rather than the planned one at this hotel after our trip to Whistler was cancelled due to the rockslide. While it is purely an airport hotel, (no on-site restaurant, no amenities close by, no pool, etc.) we would recommend it based on the excellent and helpful front - desk staff. They assisted with boarding passes, arranging our extra night's stay, etc. and were very helpful. The continental breakfast was a nice touch.

Guest Reviews of the Holiday Inn Express Vancouver Airport
 Aug 10, 2008
The only negative: this hotel doesn't have a very good view of anything more than parking lots.

The big positive: the service at this hotel is fantastic! We stayed here the night before getting on a cruise ship (so who cares about the view?). The hotel makes it easy to get a shuttle to the cruise (included in room price for up to two people!) as well as from the airport to the hotel (also free).

They were perfectly willing to help out with printing boarding passes for our cruise. There is also a Costco store right next door and the hotel has cards people can use for last minute cruising supplies.

When we had a medical emergency, the front desk staff made it so easy to find a taxi and a clinic nearby. Their attitude was always "yes", even for some tricky requests. They also offered good advice about things to do downtown (which isn't nearby, but an easy bus or taxi ride away). In one night's stay, we felt a close connection to the staff.

If you stay here, try dinner at the Best Western across the street. It's surprisingly good!

The rooms were big and updated, too.

Guest Reviews of the Holiday Inn Express Vancouver Airport
Jun 29, 2008
We stayed there in May when we came back from vacation. THe room is nice and clean. The staff is friendly. We will stay here again next time when we use Vancouver airport.

Guest Reviews of the Holiday Inn Express Vancouver Airport
Jun 17, 2008
My wife and I needed an affordable place to stay enroute through Vancouver. Area cancellation policies make it risky to reserve rooms, so we waited until clearing the airport to select a hotel. We have always have good value at other HI Expresses & this did not disappoint. Room was clean and location is very quiet. Hotel staff were EXCEPTIONALLY customer service oriented, e.g. following check-in, the clerk immediately assisted us with our boarding passes for the next day as well as arranging for us to have a late checkout. After check-out, another front desk agent went out of her way to assist us in storing luggage while we stretched our legs and went for lunch at a mall down the road. No restaurant is on site, but a pub across the street was a good choice for a late meal and several other choices are a short walk away. Continental breakfast was included and offers a wide range of selections. The kitchen staff constantly kept the food available to a busy clientele. We would readily stay here again.

Guest Reviews of the Holiday Inn Express Vancouver Airport
Mar 31, 2008
Originally chose this hotel because of the Park and Fly package - one night stay gives you 7 days of parking, additional days at $5/day, free airport shuttle. The parking area is behind a locked chainlink fence and was secure (hotel staff open and close it). If you're flying out of YVR and have to overnight it's not a bad deal.

I booked on-line by clicking on the Park and Fly package icon (assuming that would give me the Park and Fly rate). Upon arrival I was informed that the rate I booked was the regular AAA rate, the Park and Fly package was actually ended up being $40 more than I expected - $177 compared to $135 ($15 of that was the additional 3 days of parking).

The room was clean, well maintained, and comfortable. We had requested a crib and it was provided. The continental breakfast the following morning was pretty basic - Cosco muffins (Cosco located across the street so they were probably fresh), microwaved "omletes" with Cheese Whiz filling (boxes were being dropped off as we ate so these too were probably "fresh"), cereal, fresh fruit, etc.