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Best Western Richmond Inn Hotel Review |
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Guest Reviews of the Best Western Richmond Hotel & Convention Centre Jul 22, 2008 We really like our stay there, very nice lobby and large room even for our family of four. A couple of shopping centers were located within couple of blocks. There's business center where you can access via room key around the clock. Service is quite good I just don't like the fact they will impose a 10 dollar parking fee. Guest Reviews of the Best Western Richmond Hotel & Convention Centre Jun 22, 2008 Got a good price from Priceline so that was great. A good hotel for a 3 star. Nice and clean, comfortable, quiet during the weekdays, especially for being on the 2nd floor but nosier on the weekend. Housekeeping wasn't as good during the weekend. Didn't fully clean as hair was still on floors, left their dirty rag, forgot to refill coffee but would recommend if looking for a cheaper place to stay that's in a safe neighbourhood. No continental breakfast but has a microwave and stove so we were able to buy a few things for ourselves during our 1 week stay. Not as good as the Downtown Best Western in Vancouver (on Drake) but was still one of the better ones I've been at. Close to a lot of things, including, mall, airport, resturants, etc. but not as convenient if you'll be spending most of your time in Vancouver (vs. Richmond). All in all, a good stay if all you need is a bed and don't expect a whole lot. Guest Reviews of the Best Western Richmond Hotel & Convention Centre Mar 11, 2008 We booked this hotel on the flight/park free program. We'd be staying there on the way back because the flight did not get in until around 1 am. I'd booked them several days before departure, on the CAA rate of $ 125 and got a confirmation email. On admission (i.e. parking the car) we were told it was $ 149. While we contested this, we didn't have time to argue as we had to catch the hotel-shuttle to the airport. We figured we would take care of it on the way back. Also, we'd asked if a chilled bottle of white wine could be ready in our hotel room, we figured it would be nice after a flight of several hours. Upon admission - around 2 am - we asked if the wine was there, were assured that it was. No - checked the fridge and phoned the front desk - "are you sure"? Then the desk-clerk (ESL) phoned back a couple of minutes later saying that we had had the wine during our previous stay before the flight - we had trouble explaining that we hadn't STAYED before the flight. Then about ten minutes later his supervisor phoned, saying that sure she could get the wine but it wouldn't be chilled because she couldn't get access to the restaurant's fridge at that hour. We decided okay, what the heck, even warm wine could be okay. Then we had to wait about another half-hour for that, and we were all set to phone and tell them to forget it. Then the next morning at 8 am the fire alarm went off. Hey, I'm not faulting a hotel for this, it happens, and better safe than sorry. But we'd had about four hours sleep by this time. We'd originially planned to sleep till about 11 and have a leisurely brunch in their deluxe restaurant. But by this stage, we figured we weren't giving these people any more of our money. Not too long afterwards - we were awake anyway and just checked out. We did ask "the fire alarm, was there any concern?" and just got "oh no, false alarm, no worries!" (I'd kind of hoped so, since it was about 1 1/2 hours later).. But it would have been nice to have had a comment such as "we are sorry, it was a malfunction in the electrical system and we apologise if it disturbed your sleep". My husband already wrote to the general manager and got no response. Our next step was to write to BCAA. |
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