Feb 20, 2010
we stayed with friend in Nanaimo on Vancouver island so we were
quite away from the airport so we decided to saty here we booked
a suite it was 1 of the best rooms i have stayed in the bed was
so comfy I didn't want to get up in the morning the hotel was
very clean and tidy the area around it is very good to there are
lots of restaurants would go back to this hotel next time we go
to viset friends
Guest Reviews of the Hilton Vancouver Airport
Jan 14, 2010
Spent 1 night here after flying from UK. Hotel is quite a way
from the Airport but has a regular shuttle service. Standard
airport hotel with clear reasonable rooms, as a Hilton Gold
Member receive upgrade to executive room with separate sitting
area. Continental breakfast complimentary due to Gold Status was
OK. Bar area is small but barman was friendly and good local
beer on tap.
Guest Reviews of the Hilton Vancouver Airport
Dec 18, 2009
I was very happy with my stay in summer 2008 so I went back in
2009. Reserved another junior suite for just a few $$ above the
regular room rate. My room was on 11th floor facing the
mountains with a great view. I love the two rooms, it is quieter
having an outer living room with a second door into the bedroom.
I ordered room service three times and each time it was very
prompt. Housekeeping did a great job. I only have two very minor
complaints - my bed was not as comfy as some high end hotels.
This was not a 'heavenly bed' and seemed a bit hard with a
rather modest mattress pad. Still this was not such a big issue
for me. The other issue was lack of wifi, although I did use the
in room ethernet. Still I like to sit with my laptop in bed and
I can not do that at this hotel. Also the gym was small - with
only one elliptical, one treadmill, one bike, and some
freeweights. That said, I was the only one in the gym each day I
used it so its smallness was not a problem. I liked having a tv
attached to the ellipitcal trainer. Overall I love the Hilton
Vancouver Airport, it's one of my favorite travel hotels in the
last two years especially with the lower cost junior suite and
the ease of getting from there to UBC and to the airport. I have
no need to go downtown with all that traffic and this hotel
works for me. Room service prices were reasonably modest
compared to some higher end hotels. With the Westin coming in
shortly for the Olympics, I might be tempted to stay there next
time since I love Westin and the heavenly bed. But if the hilton
prices itself right I could see going back there over the new
Westin coming into the area, especially with those junior suites
at Hilton.
Guest Reviews of the Hilton Vancouver Airport
Nov 10, 2009
The hotel is comfortable and fairly quiet (some airport noise, but not
obtrusive). It is served by a regular shuttle bus at 30 min intervals
and is about 15-20 minutes away from the terminal itself. I was over-nighting
and left before breakfast so cannot comment on the food service. An
excellent choice for an overnight stay, but it is a good distance from
Vancouver city centre so would not suit a traveller to Vancouver.
Guest Reviews of the Hilton Vancouver Airport
Oct 29, 2009
The hotel was pretty close to the airport and the folks at the reception
area were helpful enough. The room was comfortable and clean, which was
great. I was there for both work and leisure so the hotel provided
necessary rest and relaxation. Reliable and pleasant personnel and the
amenities were expected from business hotels. I would go back if I had
to stay in Richmond again.
Guest Reviews of the Hilton Vancouver Airport
Oct 20, 2009
Free airport shuttle, convenient for mall and clean well decorated
rooms. No free internet in rooms. Clean, well decorated and quick access
from airport via the free shuttle bus: since none are walk able, might
as well be in Richmond town with convenient access to shops and
restaurants. Rooms well equipped, apart from kettle, though in our room
less than exciting.
Guest Reviews of the Hilton Vancouver Airport
Oct 4, 2009
I got stuck in Vancouver over night and this was my second choice after
the Fairmont was full. The free airport shuttle took a while but still
it was free. The room felt a little bit small but it was still a great
corner unit with a balcony and view of the airport.
Guest Reviews of the Hilton Vancouver Airport
Sept 25, 2009
Getting a suite on next to top floor. My children loved it. Very good
value. My three young children loved the idea of having their own room
and TV. The balcony is nicely appointed, with good view of the airport
and planes landing: the kids thought that was pretty cool. The staff was
quite helpful and friendly. My children want us to stay at this hotel
next year.
Guest Reviews of the Hilton Vancouver Airport
Sept 8, 2009
The staff was very helpful.
Room/Service: We arrived in the evening before a cruise departure the
following day. Hotel shuttle picked us up promptly from the airport and
took us to the hotel. Check-in by the receptionist was quick at the
reception desk. We were given the King bed standard room that we had
requested. The room had a very large (40-42'?) HD TV. Room was very
clean
I would stay at this Richmond hotel again if I need to be close to the
Vancouver airport hotel. Good service, clean rooms
There was no hotel shuttle to the cruise ship ports but an outside
vendor provided shuttle service from the hotel to the ports. Because the
shuttle stops at 4-6 hotels in the Richmond area it took just under an
hour to get to the port. If I had it to do over again I would stay at a
hotel closer to the cruise port.
Guest Reviews of the Hilton Vancouver Airport
Aug 24, 2009
about 5 - 10 minutes from the airport. good solid hotel, nice
comfortable suite, huge LG flat screen TVs. living area decor a little
dated. small gym. small rooftop pool. convenient parking in the attached
parkade.
the train is scheduled to complete construction around Aug/Sept so this
would be convenient to access downtown and other areas. we were here in
July and noticed that they were doing a lot of test runs. otherwise a
rental car is a must if you decide to stay here.
noticed a Westin being built in the area, so that would be a nice option
to have for the Richmond/airport area.
Guest Reviews of the Hilton Vancouver Airport
Aug 2, 2009
The Hilton Vancouver Airport was simply put, a very good airport hotel.
I never took the them to sit down and review this place since May (when
the stay took place) but thought I should since it provided good quality
and the staff was very helpful and genuine.
Room/Service: Booked it with
www.allure-hotels.com for a fairly early morning flight. We
were dropped off by a friend around 7 p.m for check-in and the cheerful
agent at the reception desk gave us the choice of a standard room with 2
beds far away from the elevators or a suite right in front of them. I
took the risk of the suite. Quite frankly, I'm glad I did. We had a very
large room with a separate living room and bedroom area. Both the
bedroom and living room had a very large (40-42'?) HD TV with much more
channels than usually offered in upscale hotels, at no charge. Bathroom
was very clean with good water pressure, a small make-up mirror and
full-size hairdryer. The beds were firm but comfortable but ours weren't
pillowtops, just a standard mattress with a mattress topper to make it
softer.
Facilities: Nice outdoor pool area that was very clean and secure. It
was a little cold the night of our stay to the indoor hot tub was
appreciated. Nice fitness room featuring the latest Precor equipment but
NOT 24 hrs which is not good for an airport hotel. This Hilton has a
business center with modern computers that give you FREE internet access
which wins an A++ from me as so many Hiltons, Marriotts and the likes
charge for this still ridiculously expensive fees. Overall, a nice
facility, well maintained which was obviously renovated (or built) a
little while ago (10 -15 years ago would be a good estimate) but far
from being shabby. Airport shuttle was on-time with a courteous driver.
Overall, I would certainly choose this Richmond hotel again If I needed
an airport hotel in the Vancouver area. Good, friendly service with a
sense of humor and clean rooms are the strong points, if you can
overlook the limited hours of the fitness centre and guest rooms that
are starting to show their age.
Guest Reviews of the Hilton Vancouver Airport
July 7, 2009
This hotel has a certain high level of service that quite frankly is
surprising for a Hilton (unless the chain has really improved) or a room
that costs $160.
The good:
They upgraded me with no argument and a smile. The front desk says 'yes'
and 'no problem' to everything. The taller Oriental gentleman and the
young blond lady at the desk are fantastic. Floor to ceiling windows
give you a great view that Fairmont would envy. The food is above
average (especially because it's all Chinese food nearby) as is the
service in the restaurant. Wifi and business centre in the lobby are
free. The small shop in the lobby is manned by a genuinely funny lady.
Did I mention this hotel is extra clean even in the fitness area/hot
tub? They have a tennis court and you can take an express bus to the
city from the back. Great flat screen TV, bathroom amenities and free
newspapers. I needed to sow my button back on and they had a kit at the
desk.
The bad: no WIFI on any floor. Internet is extra (free next door).
Parking is not free (just park on the side roads nearby). Not exactly at
the airport but a 10 minute drive away.
Honestly, why stay anywhere else? Bye-bye Delta and Fairmont. Hello
Hilton!
The service here is incredible. The receptionists, shop owner, room
delivery gentleman and the cleaning lady are all in a good mood, smiling
and genuinely happy to oblige. Do these people get paid above average or
is there a corporate kool-aid here??
Guest Reviews of the Hilton Vancouver Airport
July 3, 2009
Excellent service with a smile. All employees had a smile on their face
and were eager to assist.
Hotel food services was excellent however was somewhat overpriced! Rooms
were excellent...clean, comfortable beds and Flat panel TV's in each
room. Close to a shopping mall.
Guest Reviews of the Hilton Vancouver Airport
June 3, 2009
We have stayed at the Hilton Vancouver Airport twice now, once for a 4
day conference and once for a stay after coming into the airport with
our 4 kids. We had been booked into another hotel by our credit card
company but we cancelled it as it was terrible and went back to the
Hilton instead what a relief! The beds and pillows are to die for!!!!
Great service by the front counter when we needed 2 rooms at the last
minute, really friendly and very helpful!!!! Highly recommend.
Guest Reviews of the Hilton Vancouver Airport
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