|
|
|
"What Guests are saying about Poco Inn And Suites Hotel "
|
25 September 2011
We stayed here for a wedding at Swan-E Set Resort & Country Club. The location
was 20 minutes drive from Swan-E Set and 5 minutes from Coquitlam Centre
Shopping Mall. Good neighborhood for shopping and eating. The quality of the
room was very good, great beds, very clean and quiet with very friendly and
helpful staffs. We had a wonderful stay.
Hotel Review Poco Inn And Suites Hotel
24 September 2011
We spent a few weeks in this hotel as an insurance claim due to flood in our
home. My wife and I stayed in a separated bed room kitchen suite; The room was
quite comfortable and very clean. Good food and service in the hotel pantry
restaurant. The front desk and housekeeping staff were very friendly and helpful
... ... make us feel at home. We highly recommend this hotel.
Hotel Review Poco Inn And Suites Hotel
19 September 2011
The rooms are relatively nice and clean - unfortunately there does not seem to
be any ownership when it comes to customer services - all the way to the general
manager. I had been assured, three times verbally, and also as stated on their
website, that breakfast could be delivered to the room. Once I made the actual
call to have this arranged the morning of, I was directed to the restaurant to
place the order and battle out delivery with them. When I say battle out - I
mean, I had to convince the restaurant that in fact they do do room service as
well as what the content of that breakfast would be. Upon complaining to the the
front desk about this, they rebounded the accountability back onto the
restaurant BUT this time told me that room service is not actually something
that they do, and it would be an exception this time. When breakfast arrived it
was of sub-par quality and missing the beverage part of my voucher. As a final
blow, either the front desk and or restaurant staff called the room accidentally
again, and we overheard them complaining about us. Even after numerous attempt
to contact the general manager and having made email complaints - I have yet to
hear back from the hotel. Do yourself a favor and go to a hotel that can be held
accountable if things do go wrong - like a larger chain. I am a big advocate of
small businesses, however, this particular hotel is a poor example. Considering
that you would like to be heard when/if things are unacceptable - I suggest a
place that will care or can be made to care - you will get no consideration at
the Poco Inn and Suites Hotel.
Hotel Review Poco Inn And Suites Hotel
26 August 2011
We took up the two queen bedroom on the first floor. I'm a pretty big stickler
for nice comfortable beds to unwind after a long day...and these beds were nice!
We had no problems with any of the air conditioning or whatsoever, room was
clean and well kept. There was also a fridge and a microwave which are nice
additions as well. Staff were very helpful and accommodating as well! Loved our
stay there 5 stars! |
|
...
Hotel Reviews > 2 >
3 |
Poco Inn And Suites Hotel
1545 Lougheed Highway
Port Coquitlam, BC,
Canada, V3B 1A5
 |
|
|
|
