January 11, 2012
I actually used airline points to book our room for 3 days exploring the
beautiful city of Vancouver, B.C. Points or dollars, it didn't matter as far as
how we were treated upon check-in; in fact, we had requested a king bed, none
were available, and for a nominal up charge, we got a corner suite (and the up
charges covered what we would have spent on internet use, as we were working
while here), plus we got a wonderful breakfast daily. The staff everywhere was
super warm, friendly, accommodating, from front desk to restaurant/bar to
housekeeping to valet! And it was the ideal location for walking around all over
this gorgeous city. The bed was exceptionally comfy!!!!! Would return here in a
heartbeat!
Guest Review of the Westin Grand Hotel Vancouver
January 8, 2012
Stayed here for 2 nights in December 2012. Found the service to be outstanding.
The room: The rooms are very clean and well furnished. The room we stayed in had
a living room with a "closet kitchenette" and a separate bedroom. Two TVs, one
in living, one in the bedroom. Spacious washroom was a plus. Great views.
The facilities/staff: very friendly and attentive staff. Though the only two
elevators servicing the building were very slow to arrive and seemed inadequate.
Location: in the heart of downtown. Steps from the public library, Center in
Vancouver for the performing arts, the Vancouver Art Gallery, and Robson street
shopping. Overall, great hotel in great location. Great value for money, though
would benefit from an elevator upgrade.
Guest Review of the Westin Grand Hotel Vancouver
January 3, 2012
Great views of the city, small, but very efficient rooms as with every Westin
Heavenly Beds a delight. A special shout out to the staff, very helpful,
friendly and professional! My only complaint is the $15 continental buffet. I
have no issues charging a fee, but it should be more reasonable 6 to $8 and you
would have more people taking advantage of it. otherwise it seems to go to
waste. Thanks for a great stay and friendly service.
Guest Review of the Westin Grand Hotel Vancouver
24 December 2011
The hotel was nice, quiet, and in a great location - 5 minute walk to Gastown, 5
minute walk to Yaletown, 2 minutes to the stadium. Right next door to a Tim
Horton's and a Starbucks and the Falafel Maison.
Only downside was the elevators are so slow. You'll be waiting for 10 minutes.
Other than that, great hotel.
Guest Review of the Westin Grand Hotel Vancouver
17 December 2011
This Westin is a small triangular building in the heart of Vancouver's downtown.
With only about 10 rooms per floor, you immediately feel that you're in an
exclusive environment. The neutral colors and simple decor are refreshing -
sophisticated but also comfortable. We found a super deal on the internet for a
'superior' suite that gave us a 'heavenly' queen bed, a living room with
kitchenette and a bathroom with heated tile floors. Our suite's layout - each
one is a bit different - had windows (that open!) in every room, giving plenty
of natural light and nice views of the North Shore mountains beyond the
high-rises. Our room had humidity controls as well as heating controls, so we
could avoid the dreaded dry air of most hotels. The checkin staff was very nice
and thoughtful, and our waiter in the hotel restaurant brought us free goodies -
pastries and mango smoothies - when our breakfast was delayed due to the chef
brewing up fresh hollandaise (and it was yummy.) The valet parking and baggage
helpers were also pleasant, seemed genuinely happy to be at the hotel, and made
us feel welcomed. The hotel's location is at the foot of Robson, a main shopping
street, a block from BC Stadium, next door to the Queen Elizabeth theatre - so
there are lots of things to do nearby. And also many small restaurants if you
want casual dining. The hotel isn't on the waterfront - but downtown Vancouver
is fairly small, and you can walk to either English Bay or Burrard Inlet - about
20 minutes brisk walk either direction. We enjoyed our stay here very much.
Guest Review of the Westin Grand Hotel Vancouver
17 December 2011
We were looking for something special and unique to celebrate a birthday and
were worried we wouldn't get that when we ended up booking here, however in the
end we couldn't have been more pleased. The location was excellent - we only had
to park and pay once for the full two days and were able to walk everywhere else
downtown. The service was excellent as well from accommodating an early check-in
to a free upgrade and free birthday (decadent!) desert. The room was clean,
quiet, and spacious (I would definitely choose this hotel for a business trip
due to the fully separated living/work space). The next morning the hotel staff
were able to direct us to a couple of excellent options for brunch. Hope to be
back! PS. (I'd give it 5 stars but feel I should reserve that rating for the
truly outstanding).
Guest Review of the Westin Grand Hotel Vancouver
28 November 2011
We came to the 2011 Grey Cup and looked for a quality downtown hotel and found
one which is outstanding! We went "all out" and booked an executive suite with
wi-fi and breakfast included. A wise decision
Every staff person we interacted with was friendly (without being intrusive),
informative and helpful.
We highly recommend this hotel.
Guest Review of the Westin Grand Hotel Vancouver
19 November 2011
I stayed almost a week in this hotel, and I have to admit I'm overwhelmed with
care and attendance of hotel staff.
That was my first visit in North America, and not only front desk and concierge
was very kind and helpful but also to my surprise maintenance and cleaning staff
was also very nice helpful and welcoming.
Biggest room advantage in my opinion is not only air conditioning but also
humidity control. Both works also when you're not in the room with hotel key
inserted in master switch.
I stayed in Superior Suite with view, room was nicely decorated and have two 42"
TVs which was nice surprise, as 32" are most common elsewhere.
Room service was very tasty with nice selection of hot and cold in-room dining
even late at night.
Room Tip: If you like urban landscape high floor rooms with ceiling to floor
windows gives you spectacular city views. |
