Review of the Westin Grand Hotel Vancouver

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These Westin Grand Hotel Vancouver reviews are the subjective opinion of a Guest and not of Allure Hotels any concerns or request can be made at time of booking either on-line or on the phone.

Guest Review of the Westin Grand Hotel Vancouver

Mar 15, 2010
Stayed at this not for one night on a business trip. It was a fine hotel but did not meet my expectation of the Westin brand.
The bedroom in the suite has a strange shape so that the bed has to be placed diagonally in the room. When in the bed, I found myself facing the corner of the room. It drives crazy.
It was quite difficult to find the entrance to the hotel. I was driving my rental and circling the building several loops before I finally called the hotel to find out where the entrance was

Guest Review of the Westin Grand Hotel Vancouver
Feb 27, 2010
I stayed here for 3 nights in the executive suites while looking for apartments in the downtown area the last week of January (before the olympics!). This place did not disappoint!
Room- the executive suites are HUGE! If I could live here I would. Great space, nice decor, comfortable bedroom, great living room, and I especially loved that there was a mini dishwasher!
Bathroom- also HUGE! Great shower and tub.
Views- had beautiful views of the downtown area, mountains, and water.
My room came with complimentary breakfast which was delicious.
Did not see the pool or the gym, but I heard they were nice.
Great location next to the main shopping area and restaurants. Cabs were 5-$10 depending on where you wanted to go in downtown.
No complaints about anything. The staff was also nice and attentive.

Guest Review of the Westin Grand Hotel Vancouver
Feb 20, 2010
I stayed at the Westin Grand for 4 nights on business, and from the minute I walked into my room I was impressed. I stayed in a superior king which has a separate living room and bedroom. The bathroom was huge with a big tub and separate double shower head. There is also a little kitchen area with a refrigerator, microwave, dishwasher. The room was clean and furnishings very nice and tasteful. This was one of the nicest hotel rooms I have stayed in. As well there is a little balcony that overlooked the outdoor pool and hot tub. There is also wifi in the rooms which is normally $14 a day but I had a corporate rate so it was free.

Speaking of the hot tub, it was amazing. Sitting at night in an outdoor hot tub overlooking the city, in the Vancouver rain is something to be experienced. It is connected to the gym which also has steam rooms. I used this area few times I was there and there was hardly ever other people around. So it was always very quiet and relaxing.

In terms of service it was very good and attentive. Every time I had to call from my room the phone was always picked up immediately. I called for room service one night and she said it would take 40 minutes but the food arrived in 10 minutes. Quick!

The Westin Grand Hotel location is fantastic. For breakfast it is right beside a Tim Hortons and Starbucks. As well for shopping it is close to Robson and Granville where there are lots of shops and a mall. For unique outdoor shops walk to Gastown which is at the top of Homer. Really nice to walk around the one main street there. As well there are tons of nice restaurants in Yaletown if you walk in the other direction on Homer. Everything you want is within 10 minutes walking distance of the hotel which is great. There is also a supermarket closeby and a wine store right beside the hotel. If you want a drink or bite to eat really close there is a cute and cozy bar called Subeez a block a away.

A couple of negatives is that halfway through my stay I called to have the lamps beside my bed fixed as they didn’t work but no one came to fix them. As well on my last day the internet was really slow in my room and they said they would call IT but 20 minutes later told me they couldn’t get a hold of them. Just tiny things that didn’t affect my stay. For the room, friendly service and location I would definitely stay here again.

Guest Review of the Westin Grand Hotel Vancouver
Feb 12, 2010
We enjoyed our stay at the Westin Grand Hotel. Bathroom was great as it was big with heated floors. Love those heated floors!! We expected the rooms to be a little wider, but it was more length wise. We compared our rooms with our friends and theirs had a different setup and was wider. Our room was #1108. Self parking was $21. Kitchenette was fully equipped. Had 2 TVs, one in the living room and the other in the bedroom.

Guest Review of the Westin Grand Hotel Vancouver
Feb 2, 2010
I stayed here with my girlfriend on Valentines Day. The staff was very helpful and the Westin Grand Hotel is in a great location. I would want to come back here again.

Guest Review of the Westin Grand Hotel Vancouver
Jan 8, 2010
I arrived at Vancouver on a rainy night for a series of meetings the next day before returning back to TO. Needless to say, I was hoping to have a good night of sleep... and I was spoiled.
When checking in, I got upgraded (for no apparent reason) to the VIP floor where I got the most incredible experience: a very large suite with an amazing view of Vancouver from the 20th+ floor (see pics). To complement the amazing room, the mattress was heavenly comfortable and the room extremely quite (I didn't hear a-n-y noise).
As for the service, the staff was very friendly and helpful, a great combination for busy travelers. :)
This was definitely the best experience I had in my 100+ stays in hotels across North America.

Guest Review of the Westin Grand Hotel Vancouver
Dec 29, 2009
Westin Grand Hotel is in a amazing location in the heart of Vancouver, if your staying here for the Olympics, you'll be centrally located for all downtown events. Everyone I encountered had a smile on their face, and the day that a business function closed off the restaurant, the hotel gave plenty of notice and waived room service fees, many hotels would have been like "that's your problem" but not the Westin. Internet prices were outrageous in the business center, but I have yet to find a hotel where their not.

The rooms themselves were beautifully appointed, clean, and comfortable. Nice views, but surrounded by tall condos and apartment buildings so remember to close your drapes at night, the curtains alone are too thin to keep people from seeing in. If your high up enough you'll need not worry about street noise. I found the thermostat difficult to operate and should have come with instructions, but maybe it was just me.

The Westin Grand Hotel spa was fantastic and safe, for use only by hotel guests or locals with a key card. All equipment and facilities were functioning along with the steam room, sauna, and Jacuzzi. It seems like at some places one or more of these are out of order or closed for cleaning. Outdoor pool was operational but too cold for swimming. But it was nice that they left the choice of swimming in 60 degree weather up to me and didn't close the pool for the season as some hotels do.

Overall, you will not be disappointed.

Guest Review of the Westin Grand Hotel Vancouver
Dec 19, 2009
Great hotel with friendly, helpful staff. Good size rooms right in the heart of downtown Vancouver. Quality in-room amenities fully refreshed and stocked each day. Staff make an effort to recall previous visit preferences and to proactively ensure current visit goes well.

Guest Review of the Westin Grand Hotel Vancouver
Dec 3, 2009
I love the Westin Grand. The hotel is nicely located downtown Vancouver between Granville Island and Stanley Park. The employees make this the best place to stay. The staff make my girls feel like they belong there. Everyone seemed in good spirits and they were always looking out for the customers best interest.

Guest Review of the Westin Grand Hotel Vancouver
Nov 8, 2009
I stayed at this hotel twice, first for 2 days, then for 3 more days later in the month.
On the first visit we were given a complimentary upgrade to a King Suite which was a nice surprise. The room was spacious, split into a separate bedroom and a living room / kitchenette. It's a great bonus to have these kitchenettes in all the rooms... with the IGA Marketplace supermarket next door it was handy to be able to get breakfast supplies for the mornings. The beds were super comfy, the room had everything we needed, it was spotlessly clean, and overall it was very good value for money.
On the second stay, there was no free upgrade but we were offered a paid upgrade to a King Superior suite at an extra cost of $30CAD per night. We accepted this and was glad we did... if you are offered the upgrade at that price, snap their hands off because it's a steal.
The King superior suite was like a condo / flat, with a balcony, a small living room, hallway, kitchenette, large bedroom, and large bathroom. I could honestly have lived in there. The only small hiccup was a blocked toilet on the first night, but maintenance were there within minutes and fixed the problem promptly.
The Westin Grand is superbly located at the Eastern end of Robson Street, close to BC place, and only a 6 minute bus or cab ride, or a 10-15 minute walk to all of the restaurants clustered further West around Robson / Thurlow.
This is about as good as hotels get in this price range, and I highly recommend it.
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Westin Grand Hotel Vancouver
433 Robson Street
Vancouver BC

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