Reviews of the Shangri La Hotel Vancouver

Guest Reviews of the Shangri La Hotel Vancouver

Guest Reviews of the Shangri La Hotel Vancouver
Feb 18, 2010
This hotel was superb. The rooms were roomy and beautiful. No expense has been spared. The washrooms were beautiful which includes a fairly large television in addition to excellent bath products. The service was excellent. I am accustomed to staying at high end hotels and this was my first exposure to the Shangri-La. It did not disappoint and actually exceeded my expectations. I would happily stay at this hotel again.

Guest Reviews of the Shangri La Hotel Vancouver
Feb 12, 2010
Had a great weekend stay at this fabulous hotel. Service, room and restaurant were first class. Everyone went out of their way to make my stay comfortable. It was fantastic!

Guest Reviews of the Shangri La Hotel Vancouver
Feb 1, 2010
Arriving at the valet entrance we knew we were in for a treat when we saw immaculately presented staff, stunning decor and even a beautiful chandelier, all in the underground car park!
Our room was breathtaking and we had no end of fun finding out what all the different switches around the room would do! The bathroom was large and spotless with bespoke vanity units in dark wood and featured a large luxurious bath. A shower area and toilet area were both separated from the main part of the bathroom by etched glass doors; the TV hidden in the bathroom mirror was a great way to catch up with the morning news.
A handwritten personal note from the manager was very welcoming.
Our morning visit to the gym was wonderful: the up to date equipment was positioned to give us breath-taking views of the cityscape below. The outside pool and jacuzzi were very pleasant, even in the light November rain!
Throughout our stay, the staff members were very attentive, very efficient and greeted us with politeness and warmth. The atmosphere was tranquil and restful at all times. The quality of finish through the entire hotel was world class and the building sits as a jewel in the Vancouver skyline.
Our overall impression of our stay was that this is the ONLY place we want to stay when we're in Vancouver.

Guest Reviews of the Shangri La Hotel Vancouver
Jan 16, 2010
No details left unturned, from Valet check-in to luxurious room. Bathroom was beautiful with features such as heated bathroom floor, inlaid TV in mirror, large tub and shower.
Suite had everything imaginable, including shoe kit including polish and brushes. Push
button drapes opened to view of the downtown city location. Full bar included any type of
both non-alcoholic and alcoholic drink and BC wines. Expresso coffeemaker and kettle
included for tea and coffee. Room had great light for reading and a large business desk
with laptop plugins and adjustable lighting. Fresh fruit was left in room after turndown service. Would rank this among top hotels I have stayed in travels throughout North America.

Guest Reviews of the Shangri La Hotel Vancouver
Jan 8, 2010
The rooms are nice and spacious. The restaurants is ok and the food pretty good. The spa at this hotel is simply amazing!!! You cannot stay at this hotel without trying theirs spa!!!

Guest Reviews of the Shangri La Hotel Vancouver
Jan 5, 2010
From start to finish you are treated to the best service and top amenities in Vancouver.
Valet is quick to great you by name and ensure your car cup holders are stocked with bottled water. Front desk guides you straight to your room for an in-room check-in.
Room is finished with top of the line material, bed and linens.
A great stay and worthy of the Shangri La Brand.

Guest Reviews of the Shangri La Hotel Vancouver
Dec 27, 2009
Spacious and luxurious rooms with comfy beds (with choice of pillows) and all sorts of gizmos and gadgets. All lights have dimmers which makes the rooms feel quite serene and nicely lit. Nespresso coffee machine, TV in the mirror in the bathroom and automatic curtain opening and closing from the bed were some of the nice touches.
Fantastic location - 1 or 2 blocks from Robson Street.
The service was top notch - they anticipated needs and were totally proactive rather than reactive without coming accross as too OTT and false - which us Brits hate!!
I would totally reccommend this hotel to anyone.

Guest Reviews of the Shangri La Hotel Vancouver
Dec 21, 2009
Having had the distinct honor of being the first guest to check in to the Shangri-La Vancouver when it opened earlier this year, I have returned several times and have never been disappointed. I believe this is the gold standard for hotels in Vancouver for me, and I have stayed at most of the 4 stars at least once. I chose the Shangri-la as my new company hotel after some very disappointing stays at the Opus and the Fairmont. I have no regrets.
I use the Shangri-la for business and leisure travel alike. A couple girlfriend getaways, entertaining family when they stayed in town at the same time I did, and to host clients when I needed a great meal and an elegant atmosphere to entertain in. All expectations exceeded, every time!

Beginning with the speedy and very personal check-in service by one of their staff, butler style, you can quickly sort out your paperwork in the room and then commence to enjoying the amenities that the hotel lays before you: a welcome basket with fresh fruit and some wine and chocolate (part of the Golden Circle Amenities Program) a truly gigantic bathtub, a Magic Mirror TV (as my husband refers to them) in the large bathroom, exceptional toiletries, all the nice extra touches like toothbrush, razor and shaving cream, nail file, laundry powder, sea salts for your bath... all organized for your use. A large shower and a private toilet make this one of the nicest hotel bathrooms I have seen in a long time.
Move to the bedroom and the well sized rooms have one-touch window coverings and lights all manged through a panel next to the bed. The sheets are perfectly soft and luxurious, and the bed is extraordinarily comfortable. I have been known to be a few minutes late for an event while I reluctantly ended a nap to go get ready.
The gentle glow of the clock that lights up when touched is just another example of the un-intrusive comfort the rooms presents. Turn down service is always discreetly finished and ready for my restful night by the time I return from dinner or a cocktail.
If I am using a meeting space, like the private screening room that can be rented for my company events, I am always pleased that the service extends to their banquet and catering staff. Lovely rooms. I would LOVE to attend a wedding here. It would be truly elegant!
The Nespresso machine that I cant live without at home is also happily part of the rooms features, and I usually fix myself a quick shot of Cafe Roma while I get my luggage put away. My only wish here is that cold cream would be ready in the room for me. I usually stop by the Market next to the hotel to grab a small carton for my stay.
Connectivity for your laptop is a snap, and everything you may need is a phone call away, and the staff always answers your call as if you were the most important guest in the hotel and your needs are met quickly and efficiently.
When, and if, you leave the room, stop by the grand lobby lounge for a delicious "Pacific Rim" beverage prepared by Nadia or Shane, who will make your time there enjoyable and delicious. Stay and listen to the wonderful piano player in the lobby lounge transport you back in time to the swanky days of elegant entertaining.
Work out in the private yoga room, the large and well appointed fitness room, or enjoy the locker rooms steam room to unwind solo. Lounge by the pool and enjoy the sun if there is any, or wander down to Jean Georges and enjoy the sexy vibe, for business or to unwind with your friends. Its a respectable mix between sleek and unpretentious. But more importantly the food is succulent and satisfying and treated with great care.
Room service was always prompt and perfectly prepared.
Any minor issue is fixed immediately, no questions asked. More cream? No problem, there in three minutes.
I have had the formal tea in the afternoons as well, and it was a charming and unique way to entertain a client, she and I both had a wonderful time with it.
I have spent a couple afternoons at the spa, Chi, and truly enjoyed the service and the fact that I actually felt relaxed when I left and went directly to my amazing room where I napped sufficiently until it was time to take the prompt car service to my next event.
Join the Golden Circle club and enjoy extra ammenities and rapid check out.
Or, as Shangri-La Vancouver inspired me to do, travel to one of their other hotels in Asia and you will find that the service extends across the oceans for a reason. This hotel group has truly defined their service standard and as a business or personal travel stay, they have made each one special and memorable.
If you were to be visiting Vancouver for the upcoming Olympics, for an important business meeting, or as a special getaway, Shangri-La would be the best location for your stay.
Enjoy it, for even 24 hours here can feel like a wonderful vacation.
Thank you to the staff of this exemplary hotel!

Go, stay, relax, luxuriate, enjoy... and return again and again!

Guest Reviews of the Shangri La Hotel Vancouver
Nov 8, 2009
My husband and I visited Vancouver for a "mini-moon" after our wedding. The location is perfect for shopping and sightseeing. The porters were excellent, reception immediately realised we were recently married and referred to me as "Mrs" which was a smooth touch. The hotel provided complimentary honeymoon goodies which were decadent
The room was excellent in quality and the amenities first class. There was an I-Pod docking station, tv, DVD etc. The bathroom was large, unusual for Vancouver, with a large bath, walk-in shower

We enjoyed our daily breakfast in the room, some very polite people who answered the phones and the ones who delivered our food.
The swimming pool was shallow, however, served its purpose if, as I, you wanted to swim lengths. The fitness room was excellent and the machinery was all up-to-date. We found the changing rooms and spa equally excellent.
We enjoyed afternoon tea and a few drinks before dinner. Their restaurant Market by Jean Georges is certainly the talk of the town, a lot of popular faces.

The concierge was exceptional and very professional in their work. I cannot fault a thing at this prestigious hotel.
Will definitely be visiting again!! .... more ....(2) (3)

Vancouver Hotels