January 15, 2012
Many people have mentioned location and its true, its an awesome spot
for walking around downtown. Its also in a good neighborhood. The rooms
weren't bad. i liked the size and the fact that my kids could sit in the
bedroom and watch cartoons and we could sit in the small living area and
watch tv as well. The decor was little bit older, but I didn't think it
was dingy or icky in anyway, its just not a fancy, modern place. My only
minor complaint is that the bed really wasn't too comfortable and the
bedding was just regular (nothing fancy) The pool was great. The staff
were friendly, check in was a breeze. Besides the location, the second
best part of this hotel is the cost of parking, VERY reasonable for
Vancouver (16 or 17 bucks a night) I've paid as much as $45 a night at
other Vancouver hotels!
Guest Reviews of the Rosedale on Robson in Vancouver
January 15, 2012
We had two stays here that were pre-paid well in advance. The first was
an overnighter in a one bedroom "deluxe" suite. We found the living area
to be a bit dark and dingy even with all of the lights on. After putting
our bags in the bedroom and settling in a bit, we were surprised to find
that the living area had not been cleaned after the previous occupants.
The carpet had not been vacuumed and there was food, sticky thick
caramel I think, smeared on two of the walls and dribbled across the
carpet. These were not light unnoticeable marks either; one was about
4cm wide, 20cm long and 3mm deep. Yuk. We pointed it out to the staff
member who brought up the extra towels for our family (we had to call
for this as there were 3 towels supplied for a party of 4). He just
shrugged and said "New Years Eve, we haven't had time to repaint". There
was also a wall size mirror that was broken and repaired with sticky
tape.
Our second stay was 4 nights in a 2 bedroom suite. I'm happy to say that
the room was clean this time. The kitchenette however, was poorly
equipped and made it difficult to cook anything e.g. one small pot and a
small frying pan were the only cooking tools supplied in our unit that
was designed to sleep up to 6 people. The fridge was small with no
temperature control. Disappointingly there was no table to sit at to eat
either. We made one meal and decided to eat out on the remaining nights.
As others have pointed out, the location is good, with plenty of eating
and shopping venues close by. But I think that if we ever go back to
Vancouver, we would look at alternative accommodation. This hotel was
not very good value when compared with the other self contained
properties we had stayed in in other locations-even New York.
Guest Reviews of the Rosedale on Robson in Vancouver
January 9, 2012
We stayed at the hotel for a few nights and found the hotel to be in a
great position. Close to everything. Plenty of shopping available and
some great restaurants. Rooms were clean, well furnished. Four of us
stayed in a self contained suite. Kitchenette was clean, well organized
and fully equipped. Continental breakfast in the morning was more than
enough to see you through until lunch. (Cereals, yoghurts, fresh fruit,
different varieties of bread and a great coffee machine with free
newspapers). Staff were helpful and price was good.
Guest Reviews of the Rosedale on Robson in Vancouver
December 13, 2011
Stayed here with wife and young infant son about three years ago. Caught
a lift from the airport with some friends. Large room, nice view.
Breakfast was very nice, so was the pool.
Staff were very friendly - they helped me fit a car seat into a hired
car, something which would have taken me forever...and gave me
directions, very helpful.
had food in the restaurant, but pricy but was OK.
Would stay again.
Guest Reviews of the Rosedale on Robson in Vancouver
December 11, 2011
We stayed for one night only while we were in town for the Sting
concert. The hotel was great, the lobby, restaurant, room and yes
hallways, were all very nice and clean. The bed and pillows were good
and the room itself (room 1412) had a nice view of the library... Two
flat screen tvs, a small kitchenette and a sitting room, nice size
bedroom with queen bed. You can walk to everything, the Queen Elizabeth
Theatre, shops on Granville and Robson, BC Place.... Would definitely
stay again.... Front desk staff were very friendly and helpful!
Guest Reviews of the Rosedale on Robson in Vancouver
November 28, 2011
When we drove up to this hotel the outside and lobby was very nice. As
soon as we went to the room we were very disappointed!! The room was
very old, outdated. The bedding was old, I didn't even want to sit on
it! The beds are not comfy. The bathroom is small. For the price we paid
I would not go back! They need a major update done to the rooms here.
Guest Reviews of the Rosedale on Robson in Vancouver
November 21, 2011
Hotels are usually really bad or they are really good. This one is all
over the map. The bad first: No reservation when I arrived. Booked thru
Air Canada with my flight booking and no reservation. Showed them on my
smart phone (thanks Apple) Finally gave me a room. Room was used.
Macdonalds bags and stuff everywhere. Went back down stairs to the lobby
and they gave us another room. Is was a nicer room on a higher floor and
the VIP blue keys for free breakfast. The problem was that they never
explained where the free breakfast was. Ate 2 breakfasts that I ended up
paying for. Just explain your program please. The halls and area from
parking to lobby were dark and frankly a little scary.
We were told numerous times that we were mistakenly given the blue VIP
key cards. We were given them as a make good for the first crappy room
and missing reservation. We were ready to leave the hotel and go
somewhere else. Even at checkout we were told for the 10th time that we
had been mistakenly given the dreaded blue key cards. I wasn't going to
complain at all but the attitude that the mistakes made were giving me a
blue key card and not screwing the reservation up and giving me a room
that wasn't ready.
Now the good.
The nicer room on the 17th floor was really nice. King size bed and
windows that wrapped around the whole room offering amazing views of the
buildings and mountains. The bathroom was nice, the extra room area
(this is an all suites hotel) was OK (although we left the kids at home
for this trip). Jeff on the front counter did step up and get us the
better room and called up 10 minutes after our arrival to make sure that
everything was OK.
The breakfasts in the hotel restaurant (the ones I thought were free)
were good. They should be. I paid for them.
It's nice to be close to everything and with this hotel, you are close.
Will I stay here again? Not sure.
Explain your policies and programs to your guests and tighten up on
missing third party reservations. Maybe have them emailed to more than
just one person. Especially a person that probably goes home at night. |