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Guest Reviews of the Four Seasons Hotel Vancouver

Feb 16, 2010
For over 30 years now, the Four Seasons has reigned as one of Vancouver's top hotels. From the outside, this huge high-rise hotel across from the Vancouver Art Gallery is rather unappealing. But the large, light-filled rooms are wonderfully comfortable with superb beds and interesting views of downtown with glimpses of the mountains. The marble bathrooms are on the small side but well designed. For a slightly larger room, reserve a deluxe corner room with wraparound floor-to-ceiling windows. One of the glories of this hotel is its health club with an enormous heated pool -- half indoor, half outdoor -- on a terrace. "Frommer's Review"

Guest Reviews of the Four Seasons Hotel Vancouver
Feb 1, 2010
Overall, a decent hotel but we had to call the front desk to ask for a coffee maker and were told it was in the lobby. We have travelled all over the world and find this a very odd thing for such a high class hotel. After I insisted they brought us a coffee maker after making us wait about an hour and having to call a second time. Get this! They bring you a refill bag only after you call again and charge you $10 for it. Not to mention that you have to wait for them to arrive with it. So, after 5 days I was charged $50 plus taxes for the right to have coffee each morning in my room. We will never stay here again and were made to feel like second rate citizens. On one evening out we stopped at a Tim Hortons and grabbed a cup to bring back to the room and I felt like I was breaking the rules sneaking up to my room with a cup of coffee! There are other nice 5-star hotels in Vancouver. Next time we will try one of those. The Restaurant on the property (YEW) was very nice but that's not enough to bring us back to this hotel. As I mentioned earlier, NEVER AGAIN will I allow a hotel to treat me and my husband like this. Shame on you four seasons.

Guest Reviews of the Four Seasons Hotel Vancouver
Jan 16, 2010
We stayed here for my wife's birthday. Very trendy and modern feel to this four seasons - it goes well with the style of the city. We had a room (I forget what floor) with an unreal view of the bay and subsequent skyline. It is on top of a shopping plaza that is connected to the subway. Everything is within walking distance and as always, the Four Seasons experience and level of service did not disappoint. I would recommend the restaurant "Gotham", which is around the block. Fantastic wine selection, great steaks and the atmosphere was A+. This was a top recommendation from the concierge, which also set us up with a helicopter tour over to Vancouver Island. Great Hotel, great service and a wonderful city to visit. . . . at least in the summer!
 

Guest Reviews of the Four Seasons Hotel Vancouver
Jan 11, 2010
We stayed here with extended family after Christmas through New Year's. I'm sure there are fancier hotels in Vancouver but none that is more comfortable than this Four Seasons. We had two rooms for our family of five and they were connected by a little private entryway that allowed us to leave our doors open and move between rooms freely. Very nice. The bathrooms and rooms were extremely clean and adequately spacious. Nicely decorated with city views. The maid service was outstanding as was the room service which we ordered the night before for 5 am so we could go to Whistler for the day. The food was on time, hot and delicious.
In the lobby there was an extremely helpful concierge that made restaurant recommendations and reservations as well as reservations for ski school in Whistler. Directions and maps provided for every trip and destination. Super nice. Also the hotel has a great area for kids off the lobby with video games and tables for coloring and board games. It's like a library in a castle, really big and beautiful. For adults and kids the gym/pool rooms are clean and well stocked with towels, headsets and a selection of fruit infused waters to refresh yourself with. It was December and we were able to swim in the indoor/outdoor pool with no problem. And the hot tub and sauana were really hot, the way they are supposed to be.
The hotel is situated in the middle of downtown, surrounded by shops and restaurants, on top of a very nice mall and close to the art museum, We all had a great time at this hotel, there was something to love for everyone from the littlest kid, 7 yrs old to teenagers to grandparents.

Guest Reviews of the Four Seasons Hotel Vancouver
Dec 4, 2009
The hotel is located in the heart of the Vancouver business district. The hotel itself is a little older although the rooms have been refurbished recently. Room amenities are top notch and the bed was very comfortable. Turndown service every evening was great. The lobby area and restaurant are very nice and well designed. Very clean and comfortable. Service is typical Four Seasons, great attention to detail. Will definitely be back here.

Guest Reviews of the Four Seasons Hotel Vancouver
Dec 1, 2009
Stayed at the Vancouver Four Seasons Hotel for my birthday, Yew restaurant is beautiful and food is great i highly recommend reserving the glass room filled with 300 different bottles of wine and the raw bar is excellent. Very well kept Hotel we felt very comfortable. Service is right on for a Four Seasons, with attention to detail. Will definitely return here.

Guest Reviews of the Four Seasons Hotel Vancouver
Nov 26, 2009
Vancouver Four Seasons Hotel will start to face some serious competition after many years as " the " hotel in Vancouver.
IMHO the hotel is somewhat dated and rooms are comfortable but gives an " old " impression . No sockets in convenient location for the work desk etc. Bath rooms are very dated , you would hope that a FS hotel has walk in showers , not having to fight a shower curtain in the bath tub , leaving massive puddles on the floor. For a business traveler it is annoying to note that the FS now welcomes hordes of pre / post cruise guests who really crowd up the lobby / bar / restaurant in an FS unlike manner.
However , almost everything can be forgiven due to the excellent service and attitude from the staff in all departments of the hotel , they are simply outstanding and very accommodating.

Guest Reviews of the Four Seasons Hotel Vancouver
Nov 18, 2009
My wife and I were in Vancouver for 2 days visiting family. I don't usually look at the Four Seasons in Vancouver, but saw a good rate and booked it.
The location is great downtown. We had a few hours and the shopping within a few blocks was great. We had rented a car, and it was easy to get around from the property. We were upgraded to a room with a nice view of the mountains. The quality of the room and the service were typical of a Four Seasons; great! We had dinner in their signature restaurant the first night after arriving very late, and had a spectacular meal (more than I planned on spending, but great).
Overall, it was exactly what I expected from Four Seasons.

Guest Reviews of the Four Seasons Hotel Vancouver
Nov 2, 2009
- Awesome central location, right on top of a mall, makes for easy shopping and cheap food. It's also within walking distance from other commercial streets, such as Granville, and Robson Street.
- Rooms we clean and roomy. Cleaning crew was awesome.
- The bed was one of the best I've had in a hotel.
- Indoor/outdoor swimming pool, with nice hot tub. There are but a few things better than taking a leisurely swim after a long day of shopping, while looking up to the the people stuck working late in office buildings. Service at the pool/gym was great.

The not so good:
- We had no less than TWO TVs in the room, but a TV guide was nowhere to be found, reception wasn't very good, and the picture was very grainy on most channels. Also, what's the point of two HDTVs if the none of the channels are in high-def?
- The bathroom was tiny.
- We had paid extra for a "view" room, and a good part of our view was the construction site across the street, loud and unsightly. I know that the construction site is not Four Season's fault, but I feel that, until the construction is done, they shouldn't be selling any of the rooms on that side as "view" rooms. I felt somewhat cheated.

We stayed with our small dogs. It's clearly the staff that make this hotel what it is!! They couldn't do enough for us. The rooms are nice & the location is great. We didn't move our vehicle in the three nights we stayed. It's a ten minute walk to waterfront. The rates are very low at this time (the economy??) Would highly recommend for anyone wanting to be in the centre of the city

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YEW restaurant + bar
 
 

Vancouver Four Seasons Hotel
791 West Georgia Street
Vancouver, BC

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