Reviews of the Fairmont Hotel Vancouver

Guest Reviews of the Fairmont Hotel Vancouver
June 28, 2009
And a touch of elegance too. Sure, it's not cheap but it's dead centre of all that is happening and but a stone's throw from Robson Street. The Fairmont people do an excellent job of keeping up the traditions of a Vancouver landmark. We were fortunate to be upgraded to the executive floor so had a very comfortable and clean room with impeccable service from the executive desk. The dogs in the lobby, I think the original Mavis passed on, continue to attract returning guests and new arrivals equally. A pat of the dog and you feel like you are home. I like the hotel Vancouver and would recommend it without hesitation.


Guest Reviews of the Fairmont Hotel Vancouver
June 20, 2009
Well, we live in Halifax, NS and we can buy approx 7 lbs of bananas for the price of a single cut-up banana brought to our room. Ice is $3.00, but if you walk down the hall, and around a corner, there is a well-hidden ice-room that provides free ice. I could not find this mentioned anywhere in the "Services" sheet. Even our room maid was not quite sure where it was. A bottle of water was $8.

The mini-bar!!! The cans are hidden by other cans; the bottles are on their sides, and you cannot read the labels. If you take anything out to examine it, a sensor detects that you have removed it and, according to the Concierge, you have 20 SECONDS to put it back, else you will be automatically charged for it. This 20 second "fuse" was not mentioned on or inside our mini-bar.

The location is great, and all the staff were wonderful, but you have to eat outside of your room (preferably outside the hotel) unless you have more money than you know how to spend.

The pillows are the best I have ever slept on.


Guest Reviews of the Fairmont Hotel Vancouver
June 18, 2009
My husband and i had the fortune to stay here for free while he was on a business trip. The room was very nice, quiet, and had a good view. The hotel itself is elegant and in a fantastic location in the heart of downtown. It's very pricey, and the people at the bar downstairs were quite rude to us. The brunch service was excellent and a good value, though the food wasn't amazing, it was good. The location and class made this hotel worthwhile. The staff was friendly and had great suggestions for restaurants and activities. If you've got the money, it's a nice place. I took the bus from the airport, because it was actually easier to find than a cab. It was cheap and took me right to the hotel. Better than a taxi actually, which we took back to the airport. You can walk nearly anywhere. We rented bikes nearby and rode them in Stanley Park. There are excellent restaurants and stores nearby. They also have a business center with computers and printers which was very convenient and a gym. They have internet in the rooms which you must pay for or become a Fairmont Club member (free membership but then they send you loads of emails) to get. The pool and hot tub are nice as well.


Guest Reviews of the Fairmont Hotel Vancouver
May 30, 2009
We arrived to find there had been some kind of mix up with rooms. We were upgraded without having to ask. Room was great and comfortable, with the best make-your-own coffee I've ever had. Amazing views of the city from our 10th (I think) floor room. Around 7pm on the evening of our arrival A large part of Vancouver suffered a massive power cut, so we walked to a part of the city where they still had electricity. On our return to the Fairmont later in the evening, power had been restored and we had a great evening in their excellent bar. We ate at the hotel the next evening and it was very good indeed.

Guest Reviews of the Fairmont Hotel Vancouver
May 2009
Delightful! A real old school historic hotel, classy as all get-out, with super service and the BEST hotel lobby bar EVER.

The rooms are spacious and very clean. The beds feature want-to-loll-all-day linens and heavenly mattresses. They lay out all that 5-star hotel schwag - menus, coasters, a guide to the hotel, etc. Weirdly, the mini-bar isn't more expensive than any other mini-bar we've experienced in a Vancouver hotel. Which is to say - pricey, but no more than elsewhere. We had a city view, which was just fine, since we booked during an OUTRAGEOUS sale, and got our rather huge room for something like 60% off.

If I were to be absolutely picky, I'd note that some of the furniture is a little worn... but I really don't think that detracts, since after all, the place is historic!

And the lobby bar is wonderful. Lots and lots of comfy armchairs and sofas, crazy cocktails (I recently had a golf-themed one with gin, rosemary, and juniper spray!), and live music! Sometimes a piano player, sometimes a piano player who sings, or brings a singer - sometimes an actual band! It's GREAT. I always feel rich and pampered here. They don't rush you along to turn tables, either, so you can nurse your $19 buck cocktail, relax, chat, and do some serious people-watching in comfort.

Guest Reviews of the Fairmont Hotel Vancouver
May 2009
This classic building is historic and its interior really shows it. They've done a wonderful job at preserving the antique look in a classic way.
I've been to conferences here and I've eaten at Griffin's (the hotel restaurant) and they don't disappoint. They also do fabulous catering so regardless you will be eating well here.
The rooms are small but fully equipped and since it's located in the center of downtown, you will surely find something fun to do in all directions.
 

Guest Reviews of the Fairmont Hotel Vancouver
April 4, 2009
When in Vancouver we always stay in this hotel. It's great! Clean, elegant, best location in the city! The staff are always extremly nice and most helpful! Make sure you say hello to the two resident dogs, Beau and Mavis. The rooms are spacious and the beds are very comfortable! If you have time take a swim in the great hotel pool!

Guest Reviews of the Fairmont Hotel Vancouver
Mar 23, 2009
The Vancouver Fairmont downtown is a wonderful and charming hotel. Extremely clean, well situated and staff are courteous and expeditious. Fairmont in Vancouver is exceptional in every way and so is the Fairmont at the Vancouver Airport --equally as good as the downtown location. Vancouver downtown is housed in a Victorian elegant stone - copper gilded building which is absolutely gorgeous. And the Vancouver airport is a new state of the art building, noise buffering is excellent. Two very different hotels from an aesthetic perspective but both equally have super service and sanitation is superior.

Guest Reviews of the Fairmont Hotel Vancouver
Feb 12, 2009
Stayed in the hotel in early this year. The hotel is extremely comfortable as are the bedrooms. The beds are a good size and comfortable. The Hotel is close to the shopping and restaurants of all types of food within walking distance. Excellent location near nice restaurants and shops. On the regular side, parking is expensive and not included as well as Internet. I probably wouldn't stay here on a personal trip because I'd prefer a more modern hotel that caters to a younger generation but I'd say if you are looking for a more classic hotel experience and have the money to spend, then this is your place.


Guest Reviews of the Fairmont Hotel Vancouver
Feb 10, 2009
We never been to Vancouver. So we have decided to book this Fairmont Hotel to use as a base to explore, particularly, when they are advertising this hotel under the banner of "Great Rates, Great Escape!!!!" . The rate under this is fantastic value. As predicted, the location of this hotel was fantastic and easy to get around. From the airport to the hotel by coach is only 30mins.


Guest Reviews of the Fairmont Hotel Vancouver
Feb 7, 2009
I have stayed in several Fairmont hotels and I must admit the service of this hotel is only OK not exceptional. Everything seems to be such a rush when you are asking reception any questions. The conceirge service is very variable. Some is fantastic and they will try and let you enjoy your stay in Vancouver using minimal budget.
The room that we have is massive. Decor is very traditional. However the bed is very comfortable.
The spa that the hotel has is very good. I did have a lovely treatment. However it is not particularly cheap.


Guest Reviews of the Fairmont Hotel Vancouver
Feb 4, 2009
Pretty good hotel. The check in service is good, although having to stand in a short queue with only one person on check in with other hotel staff standing around could be done better. The room was good, quiet and well appointed. Bathrooms a bit dated and I really didn't like two trays in the rooms with biscuits and water all wired up with clear instructions when I checked in that I would be charged if I touched them. Three reasons that I thought this inappropriate. Firstly, paying over $300 per night should mean that I would expect a bottle of water free, secondly, as a regular business traveler I didn't expect to be told if I touched the biscuits or water I would be charged. Thirdly, having wooden trays with electric wires hanging from them was unsightly in a five star hotel. Breakfast was good and the service at the bar and in the restaurant was good.

Guest Reviews of the Fairmont Hotel Vancouver
Jan 28, 2009
A pretty typical hotel for the historic Fairmont hotels across Canada. Centrally located in Downtown Vancouver it makes a good business stay and can be found very close to Robson Street shopping and Canada Place. After work it was convenient because after changing out of the suit/tie shopping and the view of the North Shore was only 5-6 minutes away. If you're an avid runner you will also find that Stanley Park is 2k away and I highly recommend the run along the sea wall of ~8k within the park.

I stayed here in a spacious room with a very comfortable king-sized bed with some soft, down pillows. The decor is old but well maintained. The carpet is clearly old but modernity is there when you would most appreciate it - namely the flat-screen Sharp TV (~30 or so inches) and air conditioning/heating console. The washrooms are lined with marble on the floors and sink counters and the walls are tiled like a public washroom. The washroom is also fairly well equipped for the elderly and physically challenged as well with support bars on the wall near the toilet and the bathtub. The shower head is adjustable but could use an upgrade and is showing its age.

The service is good. Food is expensive and beyond my company's stipend so I only took advantage of the $30 breakfast once. There are high-end boutiques (Louis Vuitton) in the lobby, a health club, conference rooms, pretty typical for a hotel in the heart of the city as grand as this one,


Guest Reviews of the Fairmont Hotel Vancouver
Jan 18, 2009
I have nothing but praise for this hotel. A lovely old building and well maintained. I was really impressed with the service. One of our party could not fit his insulin in the bar fridge, so rang the front desk. They immediately wheeled up a bar fridge just for his insulin.
It was typical of the service we received at 5 Fairmont hotels in which we stayed for our Xmas vacation (Victoria, Vancouver, Jasper, Lake Louise and Banff).
It is nice to be addressed by name in the dining rooms, but I was surprised when a housemaid also addressed me by name when enquiring when it would be convenient to make up my room (we weren't on the gold floor either). To me this indicates a high level of staff training and attention to the little things.

Enjoyed my stay in this charming and elegant historic hotel. Griffins restaurant served excellent food done exactly to order and the staff very friendly and anxious to do the little extras. A classic Hotel with class and comfort.