Guest Review of the Holiday Inn Express Burnaby
Aug 21, 2008
A lot of positives re. this hotel and a few negatives.
Firstly it is in a great location, close to Skytrain and shopping. The
hotel itself is well maintained though out and check in and out easy.
The breakfasts were good with decent space to get a seat. The outdoor
swimming pool was good and clean.
However, two very basic complaints. Like a previous poster stated the
quality of the breakfast cutlery was by far the poorest I have come
across in chain hotels. The other complaint is the poor equipment in the
fitness suite which is well below average.Guest Review of the Holiday
Inn Express Burnaby
Jun 3, 2008
Great Hotel Location close to skytrain. We booked as we have stayed in
Holiday Inn Express in various UK Hotel Locations for a number of years.
Basically, you know what to expect and Metrotown Holiday Inn Express
similar to rest. Where it let itself down was in the breakfast buffet,
which was fine food wise........ but PLASTIC CUTLERY. No excuse, all
HIE's in UK have stainless steel cutlery as standard. May seem a petty
complaint but in this day and age you expect better. On the whole the
hotel is fine, clean, well located and relatively quiet.
Guest Review of the Holiday Inn Express Burnaby
Apr 17, 2008
I booked this hotel due to its Hotel Location as I was on business in
neighboring Coquitlam, and staying in downtown Vancouver was looking a
bit too pricey. On previous trips to the area I had stayed in Langley
and the traffic was such a killer that I wanted something closer.
I stayed at this hotel for two weeks. Some areas are in need of
renovations, but overall it was neat and clean. The staff was friendly
enough. Standard fare for breakfast. Free wireless internet in the room,
only once was I unable to get connected. Ample free parking in
underground garage beneath the hotel. The workout room is small with
old-ish cardio equipment: one treadmill, one elliptical, one bike, and a
stack of free weights.
My room was a bit odd as I was given a handicapped-accessible room, so
the room itself was bigger than normal, but everything was built for
someone whose eye level is four feet off the ground. Not bad, just odd.
The bathroom had a very small vanity but the nice big showerhead that
all the HIE's have nowadays.
Only one annoying experience during my stay, in which the fire alarm
began going off around 10:30pm. At first the front desk said it was a
false alarm, but the siren continued to go off. Apparently the fire
alarm system in the hotel is attached to the Metrotown mall next door,
so the hotel itself has no ability to shut off or reset the alarm. The
saga ended with just about every guest in the hotel standing around the
lobby because the elevators were locked out and the front desk staff had
no idea where the keys to the stairwell were located. (Stairs apparently
for emergency-use only; good thing this wasn't a "real" emergency.)
Eventually we all got back to our rooms but the whole thing was a
disorganized mess.
As a female traveling solo, I felt alright staying here. Being that
Metrotown is right next door, the immediate area is full of dining
choices and downtown is a short drive or SkyTrain ride away.
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