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Reviews of the Hilton Vancouver Metrotown
Vancouver > Burnaby > Hilton Vancouver Metrotown |
Guest Review of the Hilton Vancouver Metrotown |
| Jan 19, 2010 We arrived at Vancouver airport after a 10 hour flight om the UK. After clearing immigration and customs, we found it very easy to pick up a taxi outside the terminal. After a slightly higher than expected fare ($33) we arrived at the Hilton, Vancouver Metrotown. Ronaldo, the bellman, took our bags from the taxi and took them into the lobby, the time now was around 8pm. Upon check-in, I was informed as a Diamond Hilton Honors member, that we had been upgraded to a suite. I informed the clerk that we had in fact booked a suite, to which she simply shrugged her shoulders. She explained that we were entitled to access to the executive lounge on floor 18, where there was a bar between 5pm and 9pm each evening and breakfast each morning from 6am to 9am. More about the lounge later. Ronaldo, the bellman came with us, bringing our baggage up to our suite on the 10th floor. As is usual, he proceeded to explain how everything from the light switches to the a/c was operated, until we gave him a small tip, after which he promptly vanished. Our suite was basic but comfortable, a lounge with work desk, free internet, 2 complimentary bottles of water and a large flat screen tv. The bedroom, which was separate from the lounge also had a large flat screen tv, both tv's had plenty of channels to choose from. The bathroom was pretty standard with bath and shower over the bath, along with bottles of shampoo, conditioner etc. Just across the corridor from our room was a Coke vending machine and an ice machine. The executive lounge, called the Opal lounge was on the 18t floor and had some magnificent views over the city, there was a small selection of h'or dourves and there was a small bar which held beer, wines and spirits, whilst there was a staff member on duty, you were expected to complete a small slip for what you had consumed, sign it and leave it at the bar to be charged later to your room. There was also a computer here with free internet access. The lounge was L shaped with a large flat screen TV on the wall at each end. There were only a small number on tables and some lounge chairs, I think that the lounge was too small and that there were not enough seats, this became more evident at breakfast time. It was not easy trying to eat scrambled eggs in a lounge chair, I would have much preferred a table, but they were all taken. On the second of our 2 days, I asked to change some British Pounds at the front desk, only to be told they only exchange dollars, Canadian for US. Having said that, just across the street is the "Happy Currency Exchange" and just like the sign said, they were happy to change my currency and gave us a good rate. Also on the afternoon of the second day, we stopped by the bar on the third foor and asked for 2 bottles of beer to take back to our room, we were told that we were not allowed to take beer out of the bar by ourselves, however the waitress could "walk" us to the elevator with the beer, which I found rather strange. Although the hotel is not in Downtown Vancouver, across the street is the "Sky Train" metro service which covers all areas of Vancouver including Broadway, Downtown, Chinatown and the Waterfront. We bought an all day pass for $9 each. We ended up at the Waterfront and took the Big Red Bus tour of the city, which I would recommend. On the second night we wanted to eat local to the hotel and 2 staff members recommended the "Cactus Club" just around the corner, however it was very busy and there was a wait for tables, so if you want to try that perhaps you should book. We ate at the Boston Pizza. Our meal was nice but compared to back home, we found it expensive at almost $100 for 2 The area around the Hilton boasts a large Asian market and food court as well as smaller restaurants, several bars and mini-markets as well as a huge Mall just 5 mins walk away where you can get almost anything. At the mall there is a wine store where you can pick up wine at reasonable prices. Please do not confuse the main mall with the smaller supermarket next to the currency exchange. I did like the hotel and it's location but found the building itself lacked character and the decor was rather plain, but thats just our opinion. Guest Review of the Hilton Vancouver Metrotown Jan 5, 2010 Main thing is that there are no overhead ceiling lights so it's kind of dark. Got used to it tho. Rooms are just so slightly tired. My couch had a couple of stains so I put a bedsheet on it. Very comfy beds! Cool view of the mountains yay! Excellent professional staff, every single one, from car greeters, reception to exec longe. Executive lounge appetizers always has good meat (not just nachos or whatever), yummy good quality desserts, fruits and others. You can have a real dinner there and get full. Was the bomb as far as being free w my hilton status hehe. No wireless in rooms....what year is this? Guest Review of the Hilton Vancouver Metrotown Dec 6, 2010 We hadn't even gotten out of our car and we knew we were going to have a great evening! The valet was very informative and efficient, and once inside, the same can be said for the reception desk. We were upstairs in our room in about two minutes. Valet parking was about $13 and self serve parking was $8. The room, once inside, was very nice and definitely up to Hilton standards. The only bad thing to be said about the room is the entrance way is too small. I had difficultly maneuvering the suitcase and myself through the door without banging into the wall. The bathtub was a generous size and perfect for relaxing after a long day. The bathrooms are supplied with Crabtree and Evelyn La Source products, which was a huge bonus, as they're my favourites! Our room rate also included a continental breakfast at the hotel restaurant. The food was fresh and had lots of things to choose from. The service was good as well. We never tried the pool, but they looked nice! Guest Review of the Hilton Vancouver Metrotown Nov 22, 2010 The Hilton Metrotown, located in the Vancouver suburb or Burnaby is one of the best maintained and nicest Hilton in Canada (The Hilton Lac Leamy is probably #1 for "city" locations). The hotel is across one of the largest shopping complex in the greater Vancouver area. Location is actually the only thing that could be a negative for this hotel if someone is looking for a "Vancouver" experience. Burnaby itself is not that exciting but somewhat central if one needs to spend a few days in different areas of metro Vancouver. A nice thing is that the hotel is less than 5 minutes from a Skytrain station. Using the Skytrain, one could head downtown in approx. 15-20 minutes or more inland toward New Westminster and Surrey. Not sure how old is the hotel but I would say somewhere between 5-10 years. It has been approx. 2 years since my last visit at this hotel and notices that the decor in the rooms and the executive had been updated. Also, the gym was modernized to Hilton standards (all equipment by Precor, with LCD TVs). Some hotels start to fall apart very quickly but it looks as if owners are serious in keeping this one fairly modern and in good shape. The regular rooms are of a standard size and many offers decent views of the mountains (even better than some of the DT Vancouver hotels) or Burnaby. For those who like extra space, the 1-bedroom suite may be worth it as it feature a separate living and sleeping area. Another great thing about this hotel is that internet access is complimentary. For those who have access to the executive lounge, I have found the food offering to be generous. The lounge itself is not very large but seldom gets extremely crowded. I did not use the hotel restaurant during my most recent stay but was delighted every time I had a meal there. If you do not feel like eating at the hotel, the large shopping complex has several food options, including food courts and some large chain sit-down restaurants. You can also find within 2-3 blocks an Earl's and a Blue Cactus Club, two restaurant chains popular with the locals. Being in Burnaby, you will usually save a few $$$ versus a similar hotel DT Vancouver. That said, I have faid that difference to narrow recently and some may prefer to pay a little bit more to be right downtown. I strongly recommend this place if you need to do business in different part of the metro area (for example DT Vancouver and then New West/Surrey). It is usually a relatively good value for those on a tighter budget and want style/comfort. Guest Review of the Hilton Vancouver Metrotown Guest Review of the Hilton Vancouver Metrotown Guest Review of the Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
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