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Reviews of the Hilton Vancouver Metrotown
Vancouver > Burnaby > Hilton Vancouver Metrotown |
Jul 21, 2008
We really enjoyed this Hilton Vancouver Metrotown. The name is misleading, because the hotel is in suburban Burnaby. But it's not too far out, and SkyTrain is just a short walk away.
We booked an Executive Floor room, which includes breakfast and evening hor d'oeurves for very little extra. For the extra money, though, we also got free internet access included and a room on a high floor with a great view of the city.
The hotel seems like it's a bit older, but it's maintained to very high standards. If there is anything negative, it's the parking garage. It's also for a shopping center, and you spend a bit of time maneuvering tight corners to get to your part of the garage. But otherwise, you won't have any problems here. And you can get a great view for a lot less than a downtown Vancouver hotel. Enjoy!
Guest Review of the Hilton Vancouver Metrotown
Jul 11, 2008
I have stayed at the Hilton Metrotown a number of times on business, since the hotel conveniently close to the office. As a member of the Hilton Honors program I have access to the executive floor and lounge as added values, which have been very beneficial for me.
The rooms I have had have been very spacious, clean, well equipped, altohugh sometimes a bit noisy (fans/air conditioning, promximity to vending machines, elevators).
The top floor lounge is a bit small but very nice with great views, good food/beverage services in the morning and evening.
The Metrotown neighborhood around the hotel does not appear very attractive, which is the only drawback about the hotel for me.
Guest Review of the Hilton Vancouver Metrotown
Jun 4, 2008
My friend and I stayed in this hotel for 10 days for a convention and post-convention sightseeing. Upon arrival, we were greeted by someone who helped us with our luggage and we were checked in expeditiously.
The location was excellent. It is located across the street from the second largest mall in Canada called the Metropolis. With almost 500 stores, we had no problems getting food and other items when we needed them. The hotel is also attached to the Crystal Mall which is a smaller two level mall. A passage way on the first floor of the hotel led right to the Crystal Mall food court with many authentic home-made Chinese food. Expect to eat tons of international cuisine in this international city.
Speaking of location, even though we were 30 minutes from downtown, we were still able to get into downtown Vancouver by way of the Sky Train. It was just a block away from the hotel. I recommend not always getting the day pass for the Sky Train but to figure out how many places you are going and if it's less than the day pass, just purchase the tickets for each leg. You should also note that although the Sky Train payment system is on an honor basis, train operators can and do spot checks at entrances or on the trains. We have decided that next year, we would stay at the Hilton again for the convention but move to a downtown hotel just for convenience.
The hotel was extremely clean. I loved the fact that the duvet covers are removable and can be washed. Mine were crisp white. The restaurant had an excellent dinner buffet each night and service from the wait staff to the room service was excellent.
I did have damage to a piece of personal property by housekeeping but I believed it wasn't anything that could have been noticed right away. When I brought it to the attention of the front desk, I was offered compensation for the item (which I found easily at the Metropolis).
It was that level of service that make me highly recommend this hotel because I'm going back again next year.
The only thing we didn't like about this hotel was that the key cards operated the elevators and you could have five people on the elevator and no one's keys would work or if it did, it worked after several tries.
Guest Review of the Hilton Vancouver Metrotown
Apr 30, 2008
We stay at this hotel frequently when we travel to visit family. The staff remember us and know us by name and we were once upgraded to a big suite. We normally stay on the executive floor and enjoy the free breakfast and snack time in the evening. The snacks are enough for a light dinner. They give our daughter a small present each time we arrive and it makes her day. They are quick to respond to any problems or requests you have and room service is great. The rooms are comfortable and large and all non smoking.
The location is great because it is right next to Metrotown (a very large shopping and entertainment complex) so my daughter and I can walk over and shop or play. It is also close to the skytrain that will talk you downtown Vancouver quickly and easily. There is a bus loop at the mall as well so public transportation is at your door. There is only one resturant in the hotel but there are several within easy walking distance.
Guest Review of the Hilton Vancouver Metrotown
Apr 24, 2008
we booked a 1-bedroom suite here. for 4 people, it turned out to be cheaper than getting two rooms at most hotels. check in was efficient, the staffs were friendly and professional. the bed in the bedroom was very comfortable, but the sofa bed outside wasn't. there was internet connection for free. the hotel is a short walk to the metrotown train station. the swimming pool was small, outdoor but heated. it's kind of at an awkward place. there was also a hot tub. we stayed at another hilton in richmond afterward and were very disappointed. the hardware and the service were much better at hilton metrotown.
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