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Super 8 Vancouver Reviews

Vancouver Hotels  >  Super 8 Vancouver BC

 

What Guests are saying about Super 8  Vancouver

April 30, 2012
Oh my where do I begin. As stated in the other reviews, the wifi is HORRIBLE, in fact, we got a malware virus from using it. The motel must have been (in its day) a very very nice motel, maybe owned under some other company. We both feared of a fire for there were lights blinking and kind of sparking pic below in the halls. It is an old motel and under management now, appears to not being improved upon. It does have off street protected parking and a huge room for breakfast, and the breakfast was very nice, very nice. The gentleman at the counter acted perturbed when we would ask him for help or a question, not very nice, looked to be Middle Eastern type person. It was a very bad experience, kind of like a BATES MOTEL. The people next door were smoking and it filtered into our room. The walls are thin, so you don't want to say or do something that might be overheard. The wifi as others have said, was on again and off again.

Super 8 Vancouver Reviews
April 26, 2012
The rooms were clean and quiet. The wifi didn't work for most of our stay. The hotel is in a good location with plenty of restaurants nearby. We stayed in March and April on separate visits. In March we stayed for 4 nights and our room was cleaned the whole time. The cleaner would call at 10 am and ask if we wanted our room cleaned. We would tell her to come back a little later and she said that she couldn't as she was leaving. The hotel is a little run down but the rooms are nice.

Super 8 Vancouver Reviews
15 April 2012
For starters, the wifi here is horrible. The connection kept going down, the signal was nil in some parts of my room, it could slow to a crawl, and it didn't even work on my last day there. However, what I really need to warn about here is that the third night there, I woke up coughing from cigarette smoke or something coming from my bathroom vent. I changed rooms the next day and it seemed to go away. Also, the water seems to have black specks in it (handyman websites seem to suggest sediment buildup or something). If you value your health, you don't stay here. I'm also going to be in touch with public health about this. I really wish in retrospect that I checked out reviews of this place before I went.

Super 8 Vancouver Reviews
3 March 2012
I stayed at this hotel because I had a 14 hour layover in Vancouver before leaving for overseas. This hotel has a courtesy phone in the airport to arrange for the free shuttle service. The hotel rate was reasonable. This hotel let me check in on my early arrival at 9 am. It also offers a complimentary breakfast. I think the hotel needs some renovations and updating otherwise it served my reason for staying there.

Super 8 Vancouver Reviews
10 Dec 2011
Evening clerk was unprofessional. We stood at the counter for a good 2 + minutes waiting for him to acknowledge us as he continued a phone conversation with a friend. Finally had to say "excuse me" in order to get any service. One good thing was there is lots of hot water and good water pressure in the shower. Hotel driver (to airport) very friendly and helpful and continental breakfast was decent for the price. Could hear everything that the people in the next room said and did! I did not like the idea of the rooms being joined by a secondary door. Would probably try to find another hotel with shuttle service next time.

Super 8 Vancouver Reviews
30 November 2011
Do not stay here I was covered in bed bugs after 1 night in this hotel. My bad luck obviously but better housekeeping could have prevented it.

Super 8 Vancouver Reviews
21 October 2011
I stayed here a couple of times last spring. It's cheep, I'll give it that. However, the front desk staff are totally indifferent and completely useless. The rooms were OK and clean but the whole place is just tired. There is a funky, poorly lit hallway (not accessible - stairs) that leads to the scruffy looking parking garage.

Upon checking in, there was a women at the front desk with a complaint and she was exasperated and asking to talk to the manager. (Bad sign number one.) I could hear him on the phone with the front desk clerk in his office, just behind the front desk. He was too chicken sh*t to come out and talk to her.

On my last, and very likely LAST, stay I was trying to get down from the 5th floor to check out and both elevators stopped working. After waiting for 15 to 20 minutes I went back to my room and called the front desk. He said that one of the elevators wasn't working but the other one was. I told him that I could tell from listening that neither was working. "Oh, well I don't know what to tell you." Really! That's your best response to a customer who is trapped in your building?! I finally asked if I should just go down the stairs and set off the fire alarms by doing so. He just said "I guess so..." Absolutely bloody useless! I shudder to think of how they would handle a true emergency. Anyway, I went to collect my bags and head down five floors of stairs. Just as I collected everything up, the elevator door opened. I hesitated for a second then decided to just go for it. Luckily, everything worked out OK.

The lobby looks like a 1980's disco. It's just missing some drag queens and a mirror ball to at least make it camp. As it is, it's just tired like the rest of the place.

I am not at all likely to stay there again. I gave them two tries and they were just as bad both times.

Super 8 Vancouver Reviews
17 October 2011
Arrived a little early for check in and the receptionist was a bit blunt telling us to wait over there until he had finished with the others waiting. After about 20 mins was checked in without any problem, the room was very good & clean and the beds were comfortable. Was a little spooky in the corridor from the underground garage to the reception area needed a lot of work to get it to the standard of the rest of the hotel. For 1 night stay near the airport is ok and would probably use it again.

Super 8 Vancouver Reviews
14 September 2011
I stayed at Super 8 Vancouver and booked it with mileages from continental airlines 2,5 months before the date. I choose 1 bed (i travelled with spouse) when I booked and got email booking confirmation the I will got 1 bed standard.
When I checked in at the hotel, However, The front desk gave us the double bed and we gave the print out of email confirmation about the room type etc (that it confirmed for the queen bed). He kept insisted that they only gave based on what in the system. and they could not do anything about that. That is strange because it never happened before in other hotels.
Also the wifi internet was terrible. It kept down especially when we connected from our room.
And they don't have friendly front desks (but good clean room service staffs though)

Super 8 Vancouver Reviews
14 September 2011
I had a problem with my reservation, and both the General Manager and one of the front desk employees were extremely rude.
I couldn't finish describing my problem before they interrupted and talked over me.
The General Manager said he would look into the problem and call me back, but he never did, so I called back. Rather than addressing the problem or even telling me what he had learned when looking into it, he hung up on me.
Don't walk -- Run! away from this hotel

Super 8  Vancouver Contact


Super 8 Vancouver BC
725 South East Marine Drive
Vancouver, BC

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