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Guest Review Best Western Hotel Uptown Vancouver
22 December 2011
Located on Broadview and Main, close to Grandville ave with lots of shops
and dining, easy to get downtown without having to pay high prices. Secure,
underground parking is free and continental breakfast is included. Handy
shopping mall across the road. Good value for a budget hotel. Guest Review Best Western Hotel Uptown Vancouver
November 14, 2011
Hated our 2 day stay. Our floor stank of marijuana both nights and when we
complained the second night we were told we weren't the first to complain,
that the housekeeping should have noticed and told front desk (sure blame
the housekeeper when the idiots were bound to have do not disturb on the
door), and that they couldn't do anything about it. It was sickening and
smelt in the lifts, hall and also our room. Especially bad when you are
travelling with a small child. They also don't have cots or cribs for small
children - they said they weren't in use already, there literally weren't
any. Don't go here if you are travelling with a small child as ours ended up
on the floor on pillows - lucky he is 2 and not 6 to 12 months!
The neighborhood is not great either - lots of rough looking people around
and saw several using the garden out front for toileting.
All in all gross. Friends nearby recommended Richmond area for next visit as
it is affordable but easy to get to downtown via sky train. Just go anywhere
but here. Manager said when I checked out he had only just been told about
it because I had phoned best western central number to complain. I told him
to read his own communication diary as it was already 10 am but was in there
the day before. He then blamed night staff for not telling him! I would have
thought breech of smoking policy (fire hazard) and especially with illegal
substances, with multiple complaints would have been reported to management
on the day! Useless place. Has put me off best western totally.
Guest Review Best Western Hotel Uptown Vancouver
3 November 2011
We stayed here in September before we
cruised to Alaska and found the staff to be
very friendly and efficient. The room was
large and very comfortable. Breakfast was
included and was plentiful. Lots of visitors
at the hotel due to conferences but we
always found a table.
Coffee facilities were in room and good.
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