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Reviews La Grande Residence at The Sutton Place
January 8, 2012
We have stayed at this full-service hotel several times and, because we
have two small children, we stay in the two bedroom suites in La Grande
Residence.
For this location, the suites at this hotel are very spacious (two
bedrooms and two bathrooms, plus a kitchen). The bathrooms could use
some updating, but aren't terrible.
Location: The location of this hotel is tops. You have immediate
pedestrian access to all that Robson Street has to offer. They also
provide guests with a shoppers card that provides discounts at various
stores on Robson.
Dining: Room service food (from Fleuri) is very good. We've mostly
ordered breakfast and found the portions huge (you could almost share a
meal). The Gerard Lounge is also very good (although not suitable for
children). There's even a Japa Dog just beyond the front entrance.
Parking: Ouch! It's very pricey.
Spa: Good
Service: I saved the best for last. It is Exceptional. Every staff
member we encounter on each of our stays provides outstanding service.
We are big on service, and it's what keeps us returning to this hotel.
If you plan to stay more than once, I'd recommend enrolling in the
Prestige Program. It has earned us spa treatments and once, a
complimentary night's accommodation.
Reviews La Grande Residence at The Sutton Place
December 30, 2011
I would struggle to find anything negative to say about this hotel. We
stayed for three nights in a suite which was very clean, spacious,
comfortable and had everything we needed. The location is very good to
get to the various places of interest. The staff were friendly and
helpful. We felt this provided very good city centre accommodation at a
reasonable price. Reviews La Grande Residence at The Sutton Place
December 1, 2011
Stayed again at La Grande Residence, fourth time in total at Sutton
Place. Still love it. The staff is so accommodating and courteous.
Miguel and Jennifer at the Concierge took very good care of us. This
time we stayed with our two small kids and were very happy to have all
the facilities in the kitchen for the baby. Used the swimming pool as
well, which was nice since we stayed for seven nights and it rained a
lot. Housekeeping service was daily and very accommodating. They
provided us with a high chair for the baby as well as a crib. Whenever
we needed something they brought immediately. We used the self service
laundry, which was great as well as dry cleaning which was extremely
fast and still affordable. We are big fans of the Sutton and definitely
stay again.
Reviews La Grande Residence at The Sutton Place
8 November 2011
The room set up was good, big room, clean, comfortable, good gym and
pool.
Not impressed with:
- Internet was an extra $15 per day!
- No complimentary breakfast
- local calls were charged to room
Would prefer to stay at Holiday Inn.
Reviews La Grande Residence at The Sutton Place
27 October 2011
I'm in Vancouver on business a lot and usually book through Hotwire.
This place is usually the condo with 4.5 stars.
I like the condo set up as I like to have simple meals I prepare. This
place is ideally suited. A trendy supermarket (IGA) is right next door.
Parking and Restaurant are expensive but lots of great places to eat
near by.
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