Reviews La Grande Residence at The Sutton Place

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Reviews La Grande Residence at The Sutton Place
1 September 2011
Upon entering our suite at the "Grande Residence" I was immediately appalled at how dated and worn it was. I was hosting a girlfriend and her children from Los Angeles and was completely embarrassed! The suite felt like a run down apartment in the West End. The bathroom looked like something you would find in a hospital and the dishes in the kitchen were circa 1971!! The atmosphere consists of dirty run down couches/dining chairs and paint chipped walls. The only way to update this place would be a complete overhaul. There was not one drop of "Sutton Place" quality. Quite frankly, I am amazed that there is any association at all. This place is completely mis-represented with the Sutton Place name.
After the first night I phoned down and asked to speak to the manager. I expressed my concerns and asked to be moved to the hotel side to which I was told would be fine however would cost me an extra $100/night on top of the $339/night I was already spending!! When my girlfriend explained that her children woke up in the 20 year old pull out with bug bites on their legs I was told that housekeeping would "take a look" and never heard anything further. (The kids slept with their mother after that!)
My husband and I stay in beautiful suites at the Westin Kaanapali Villas in Maui every year for less than what we paid in this hole. It was a complete disgrace and an insult to anyone who books under the guise of it being associated with the Sutton Place name.

Reviews La Grande Residence at The Sutton Place
August 17, 2011
The staff was VERY nice, as Canadians are. The rooms are not as luxurious as the pictures show. The view was looking into apartments across the street and the hotel is right around the corner from a fire station. All day and night long, we would hear the loud sirens. Very annoying. Not a bad place to stay and it is right in the middle of downtown, but Coal Harbor has wonderful views and you can rent a very luxurious two bedroom condo for the same price.

Reviews La Grande Residence at The Sutton Place
August 17, 2011
We have a family of 5 and it is a challenge to find hotels for a reasonable price. Sutton Place is a great answer to that with their Grand Residences. We had a two bedroom apartment with all the amenities of the hotel. A few bonuses: many movies are made in Vancouver and this hotel is where the stars stay. It is across the street from Kate Potter's yoga studio (Namaste Yoga), and the service was superb. Very easy walk to many great neighborhoods.

Reviews La Grande Residence at The Sutton Place
August 11, 2011
Visited The Grande with my wife and 2 daughter on our summer holiday. Location was perfect for visiting Vancouver and area. Walked around from hotel everyday and visited many points of interest such as Gas Town, China town and found that we couldn't have chosen a better place to set down our bags for the 3 nights we spent in Vancouver. Walked to restaurants 2 nights and went to pick up Sushi for the other night just a block from the hotel. 1 Bedroom flat was perfect. View on the town amazing. High class accommodations. Uses kitchen for a few meals as well... When we left we all got a nice little bag of cookies and a bottle of water for the road. I would not hesitate to go back, we all loved it....

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La Grande Residence Vancouver Sutton Place
855 Burrard Street
Vancouver, BC

Call Toll Free: 1-866-676-7078 Promo Code: HBC3386

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