Review of the Fairmont Waterfront Hotel Vancouver

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 22, 2009
I have stayed at this hotel many times and each time and amazed at the level of customer service and the quality of this hotel property. The staff go out of their way to make your stay enjoyable. The rooms, food, amenities are all 1st Class. I would stay in this hotel over the Pan Pacific which is more expensive and in the same location.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 19, 2009
Some floors are nice, but I was in one of the unrenovated floors with dated decor that was not good value for money. Paid through the nose for a last-minute room. Also very odd that the Gold floor is the ninth, when the hotel goes all the way up to 23. Free high speed wireless internet in the gold floor lounge. Could not get wifi in my room. Small swimming pool. Excellent breakfast in the Gold lounge.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 16, 2009
We attended a wedding at the Fairmont Waterfront and thought that the hotel was beautiful. There is one restaurant which is open, not very cozy, but great buffets with large and delicious selections. The hotel is located on the water, but it was easy to walk all over Vancouver from this location with restaurants and shops just 2-3 blocks away.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 12, 2009
The Fairmount Waterfront was a perfect location. We were only there for one night so we wanted to capture as much of the city as we could. This was a great location without having to drive. You can get on the "train", walk or we even borrowed a bike from the hotel and rode along the waterfront and around Stanley Park. Restaurants and shopping are so close and it was a safe environment. The hotel had spectacular views as we watched the cruise ship depart, a platoon plane land and just people watch. Easy to find and the accommodations were wonderful

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 8, 2009
From the bell hop to the reception desk to the restaurant servers and room service people, there isn't a nicer bunch on the planet. The place was a bit pricey but worth every penny. I came down with a cold the evening of my arrival and by the next evening didn't have the energy to even leave the room. I called room service and explained I was not feeling well and asked to have a meal from the children's menu delivered to my room. They went out of their way to see I had tea and any thing else I needed. I felt safe and cared for in an unfamiliar city. The bed was very comfortable with lovely bedding. The restaurant was expensive but the service was great. There is a small mall with a food court accessible by elevator from the hotel where there is fast food and an American style dinner. The service was uniformly good. There is also a tunnel connecting the mall to the new convention center across the street. As a woman travel alone I was comfortable walking in the area. The seawall is just past the convention center and the view of the water and the mountains is wonderful. I would definitely stay here again if I received a discounted room rate.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Oct 1, 2009
The service was perfect! We were welcomed as soon as we arrived and given valuable information about the hotel and surrounding area. When we arrived in our room, we were in awe by the views. We would like to find something to suggest that they improve other than the cost, but in this case, this is an excellent value and I would go there anYtime. They make you feel special. Other hotels should study them and try to mimic the way they treat guests

Guest Review of the Fairmont Waterfront Hotel Vancouver
Sep 8, 2009
Considering the 4 star rating, I expected a little more than what was provided. Our room had 2 'over size' double beds, though to me they appeared to be double beds - no internet without a surcharge in a hotel that is designed for business and higher class travelers. Staff were friendly, but overall the highlight was Tim Horton's in the underground food court.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Aug 27, 2009
Although we were going to book this hotel independently, we ended up booking as part of a pre-cruise package, which turned out to be good value.
We had a harbour view room, (great views) very spacious and comfortable.
Hotel service was generally, but breakfast not as good as it shoudl be in this class of hotel (but it is easy to go elsewhere, which we did 2 days out of 3).
Main attraction over other city centre hotels is location - on the waterfront, very close to Gas Town (bars, restaurants, shops) and on the tourist bus routes etc. And in (healthy) walking distance from Stanley Park.
If you are going to stay in a 4 start hotel in the city, I would recommend this one.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Aug 26, 2009
This hotel is perfectly situated for the cruise terminal opposite and for long scenic walks along the seawall to Stanley Park.

We stayed in a harbour view room which was nicely appointed and a good size but the view wasn't really of the harbour, more Canada Place, the cruise terminal and another hotel.

The room was recently decorated, a bit old fashioned perhaps, but it was in keeping with the place.

Food is excellent and service good. They even have a couple of complimentary bikes that you can use to ride around Stanley Park if you book them in advance.

Guest Review of the Fairmont Waterfront Hotel Vancouver
Aug 10, 2009
Absolutely loved everything about this hotel---quiet, comfortable, beautiful beds and pillows, great food and service. Enjoyed our harbour view. Would stay here again in a heartbeat.


Guest Review of the Fairmont Waterfront Hotel Vancouver
Aug 10, 2009
The Fairmont Waterfront exceeded our expectations from start to finish. I emailed in advance asking for early check in due to our flight times. When we arrived at 1 pm our room was ready. We were given a room on the 5th floor with king bed and an amazing view of the harbour front although we did not pay for this. We could see the cruise ships come and go from our window! The room was a good size, modern furnishings, kept very clean and was very quiet and peaceful. The hotel pool (outdoors) on the 3rd floor is fantastic - there is a view of the harbour/mountains and also a small bar providing drink service. There is also an indoor hot tub beside the pool. We used room service once and the food was great. We did not use the restaurant in the hotel. There is a shopping center connected to the hotel with a food court and a really nice diner called Ricky's that we ate breakfast at. Much cheaper than the hotel restaurant for breakfast. For those looking to sight see in Vancouver I highly recommend the Vancouver smart card. It gets you into the major tourist attractions and is quite a $$ savings over paying for each attraction separately. We booked through Expedia and they provided excellent service. The hotel is in an excellent location right on the harbour within walking distance to many attractions including Stanley Park. We used the local transportation and it was fast, efficient and easy to use. Membership to the Fairmont President's club is definitely worth it - it is free and gives you free local calls and free internet. Would definitely return to Vancouver and to the Fairmont Waterfront.


Guest Review of the Fairmont Waterfront Hotel Vancouver
Aug 8, 2009
Stayed for 3 nights before our trip thru the Rockies with the Rocky Mountaineer. Great location and views of the Burrard Inlet and the mountains. Check in was a pain since they did not have the room that we booked and when we showed the front desk staff our email with the confirmation he upgraded us to a suite. However, it only had a king and sofa bed instead of 2 queens as we had asked. We took what we could get. Rooms are nice, spacious, nice bathrooms with high quality toiletries. Free wireless if you are a President's Club Member (it's free, just join online) and also a quicker check in and check out line. The pool and workout facilities are nice. Did not eat at the restaurants since it is right next door to Tim Horton's (this is Canada, eh?) and a little food court with McDonalds and all the rest. Starbucks is across the street (and everywhere else in this city!!!). Location is why you want to stay here. You can walk underground to catch the Sea bus to North Vancouver (Grouse Mountain, Capilano Suspension Bridge, Lyons Gate Bridge, etc). You can catch the city tour trolley across the street and there is even a visitors center next door if you are not sure what you want to do. Canada Place is across the street, that is where the cruise ships dock. Also you are within walking distance to Gastown. We wanted to save some cash and bought a full day transit pass for $9 and could use the skytrain, sea bus and the local buses unlimited all day long. We caught bus number 5 to Stanley Park which is about 5-10 min away. Then came back and caught another bus to Granville Island which is about 15-20 min and has nice entertainment and eateries as well as a cute fresh food market. The buses are timely, safe and clean. The next day we covered North Vancouver by Sea bus and bus number 236 which takes you to the suspension bridge and Grouse Mountain. Nice restaurants on Robson Street but my favorite for families is the Old Spaghetti Factory in Gastown which is a 10 min walk. Have fun in Vancouver but bring your sunscreen, umbrella and a good jacket...you'll probably need them all!

Guest Review of the Fairmont Waterfront Hotel Vancouver
Jul 25, 2009
We stayed two nights in a waterfront deluxe room booked thru Victoria Clipper. The view was nice but the window needed cleaning. Good sized room. The bed was on the small side for a queen. The staff was very friendly and helpful. The concierge helped us plan our day with maps and useful advice. The hotel is located right next to a train station so you do not need to rent a car. We took the sea bus to Capilano suspension bridge which was a fun experience. Close to the waterfront although it's about a 30 minute walk to the wonderful Stanley Park.

Guest Review of the Fairmont Waterfront Hotel Vancouver
July 24, 2009
went here with wife, daughter and her boy friend and we all had a great stay. we paid for the kids room as a birthday present and they could not thank us enough .great hotel in great location just away from main streets but in easy walking distance would recommend to anyone who wants a fantastic stay in Vancouver.

close to most things but if feeling idle taxi rank and bus stops right across the road

Guest Review of the Fairmont Waterfront Hotel Vancouver
July 12, 2009
My boyfriend and I chose to stay at The Fairmont Waterfront for our long weekend in Vancouver. We were really happy with our choice! We ended up getting a harbor view which was great. Another real perk of the trip was that we were there for the Canada day fireworks. Since the hotel is right across the street from Canada place, we got to relax on the pool deck and enjoy the firework show! Individual experience aside; The Fairmont Waterfront offered excellent service. The front desk, valet and parking services, and bell boys were just great. Whenever we needed our car or a taxi it was there promptly. The front desk knew all of the information on tourist attractions (such as how much parking was at the aquarium) and the guys out front were always more then happy to give us directions. Above all, The Fairmont Waterfront was the best place for us to stay in Vancouver, close to everything and beautifully situated on the inlet. I really recommend this place!


Guest Review of the Fairmont Waterfront Hotel Vancouver
July 10, 2009
This was our family’s first stay hotel in Vancouver. We were joining a cruise trip to Alaska and so we picked this hotel which was just by the side of Canada Place. We just walked to the cruise terminal with our luggages after we checked out. This hotel was well kept and managed. Hotel staff were warm and helpful. We were more than happy to have chosen this hotel.

There was a fair-size food court in the basement of an adjoining building of the hotel.

Fairmont Waterfront Hotel Vancouver
900 Canada Place Way
Vancouver, BC